Complaints by model year
Federal complaints filed against each model year of the Chevrolet Impala. Hover a bar for the count.
1985
1995
2000
2005
2010
2015
2020
Three most-complained-about yearsAll other years
Which years to avoid
Ranked from the same federal record. Click any year for its full file.
Years to look at twice
- 2004 Chevrolet Impala - 1,375 complaints
- 2009 Chevrolet Impala - 1,368 complaints
- 2008 Chevrolet Impala - 1,203 complaints
Highest raw complaint counts. Counts are not adjusted for sales volume.
Quieter years
- 1995 Chevrolet Impala - 64 complaints
- 2018 Chevrolet Impala - 88 complaints
- 1996 Chevrolet Impala - 120 complaints
Fewest complaints among years with a meaningful record; the two newest model years are excluded because they have had little time to accumulate filings.
What fails, all years combined
Every model year
| Model year | Complaints | Recalls |
|---|---|---|
| 2020 Chevrolet Impala | 26 | 0 |
| 2019 Chevrolet Impala | 41 | 1 |
| 2018 Chevrolet Impala | 88 | 1 |
| 2017 Chevrolet Impala | 138 | 0 |
| 2016 Chevrolet Impala | 178 | 0 |
| 2015 Chevrolet Impala | 436 | 3 |
| 2014 Chevrolet Impala | 1,021 | 12 |
| 2013 Chevrolet Impala | 467 | 1 |
| 2012 Chevrolet Impala | 422 | 3 |
| 2011 Chevrolet Impala | 844 | 2 |
| 2010 Chevrolet Impala | 737 | 4 |
| 2009 Chevrolet Impala | 1,368 | 5 |
| 2008 Chevrolet Impala | 1,203 | 2 |
| 2007 Chevrolet Impala | 932 | 2 |
| 2006 Chevrolet Impala | 803 | 1 |
| 2005 Chevrolet Impala | 811 | 1 |
| 2004 Chevrolet Impala | 1,375 | 4 |
| 2003 Chevrolet Impala | 935 | 5 |
| 2002 Chevrolet Impala | 1,077 | 4 |
| 2001 Chevrolet Impala | 959 | 7 |
| 2000 Chevrolet Impala | 1,128 | 7 |
| 1999 Chevrolet Impala | 4 | 0 |
| 1998 Chevrolet Impala | 4 | 0 |
| 1997 Chevrolet Impala | 2 | 0 |
| 1996 Chevrolet Impala | 120 | 0 |
| 1995 Chevrolet Impala | 64 | 0 |
| 1994 Chevrolet Impala | 19 | 0 |
| 1993 Chevrolet Impala | 6 | 0 |
| 1987 Chevrolet Impala | 1 | 0 |
| 1985 Chevrolet Impala | 1 | 0 |
| 1983 Chevrolet Impala | 3 | 1 |
| 1982 Chevrolet Impala | 2 | 2 |
| 1981 Chevrolet Impala | 2 | 2 |
Recall campaigns, all years
Every campaign filed against this model, with the model years it covers. Recall repairs are free at the dealer.
| Campaign | Years | Component | Summary |
|---|---|---|---|
| 18V576000 | 2018-2019 | Service Brakes, Hydraulic | General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadilla |
| 16V507000 | 2009-2010 | Electrical System | General Motors LLC (GM) is recalling certain model year 2009-2010 Chevrolet Impala vehicles manufactured April 25, 2008 through February 16, 2010. The front passenger seat frame ma |
| 15V701000 | 2000-2004 | Engine And Engine Cooling | General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala |
| 15V465000 | 2014-2015 | Air Bags | General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Impala vehicles manufactured April 15, 2013, to June 19, 2015, equipped with front vented-heated passeng |
| 15V202000 | 2014 | Parking Brake | General Motors LLC (GM) is recalling certain model year 2014 Chevrolet Impala vehicles manufactured March 22, 2013, to May 22, 2014. In the affected vehicles, the electronic parkin |
| 15V201000 | 2004 | Engine And Engine Cooling | General Motors LLC (GM) notified the agency on April 2, 2015, that they are is recalling certain model year 2004 Buick Regal vehicles manufactured April 9, 2003, to June 1, 2003, 2 |
| 15V085000 | 2014 | Parking Brake | General Motors LLC (GM) is recalling certain model year 2014 Chevrolet Impala vehicles manufactured November 15, 2012, to May 30, 2014. In the affected vehicles, the electronic par |
| 14V614000 | 2014 | Electrical System | General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac CTS, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL, and 2014 Buick Enclave, |
| 14V541000 | 2014-2015 | Parking Brake | General Motors LLC (GM) is recalling certain model year 2013-2015 Cadillac XTS vehicles manufactured February 14, 2012, to August 22, 2014, and 2014-2015 Chevrolet Impala vehicles |
| 14V518000 | 2014 | Air Bags | General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac XTS vehicles manufactured April 11, 2013, to June 27, 2013, and 2014 Chevrolet Impala vehicles manufactur |
| 14V489000 | 2014-2015 | Structure | General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Impala vehicles manufactured May 7, 2014, to July 28, 2014. In the event of an accident, the center stor |
| 14V450000 | 2014 | Steering | General Motors LLC (GM) is recalling certain model year 2014 Chevrolet Impala vehicles manufactured November 5, 2012, to December 20, 2013. Due to a poor electrical ground connecti |
| 14V400000 | 2000-2005 | Electrical System | This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition ke |
| 14V409000 | 2014 | Steering | General Motors LLC (GM) is recalling certain model year 2014 Buick Regal, Cadillac XTS, Chevrolet Camaro and Chevrolet Impala vehicles. Improperly torqued fasteners may cause the s |
| 14V355000 | 2006-2014 | Electrical System | This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition ke |
| 14V092000 | 2014 | Power Train | General Motors LLC (GM) is recalling certain model year 2014 Buick Regal, LaCrosse, Verano, and Enclave, and Chevrolet Impala, Malibu, Cruze, and Traverse, and GMC Acadia vehicles |
| 13V220000 | 2014 | Exterior Lighting | General Motors LLC (GM) is recalling certain model year 2013 Cadillac ATS and model year 2013 Cadillac XTS; model year 2014 Chevrolet Impala; and 2013 Chevrolet Sonic vehicles. Ori |
| 12V377000 | 2008-2012 | Suspension | General Motors (GM) is recalling certain model year 2008-2012 Chevrolet Impala police vehicles because the front lower control arms may fracture. This safety recall does not includ |
| 11V398000 | 2012 | Steering | GM IS RECALLING CERTAIN MODEL YEAR 2012 CHEVROLET IMPALA VEHICLES MANUFACTURED FROM APRIL 19, 2011, THROUGH JULY 29, 2011. THE UPPER POWER STEERING HOSE MAY HAVE BEEN MISROUTED SO |
| 10V480000 | 2009-2010 | Seat Belts | GM IS RECALLING CERTAIN MODEL YEAR 2009-2010 CHEVROLET IMPALAS FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 210, "SEAT BELT ASSEMBLY ANC |
| 09V116000 | 2000-2003 | Engine And Engine Cooling | GENERAL MOTORS IS RECALLING 1,497,516 MY 1997-2003 BUICK REGAL, MY 1998-2003 CHEVROLET LUMINA, MONTE CARLO AND IMPALA, MY 1998-1999 OLDSMOBILE INTRIGUE, MY 1997-2003 PONTIAC GRAND |
| 08V517000 | 2009 | Air Bags | GM IS RECALLING 79 MY 2009 CHEVROLET IMPALA VEHICLES. SOME OF THESE VEHICLES HAVE A PASSENGER-SIDE FRONT AIR BAG INFLATOR THAT COULD FRACTURE AT AN INFLATOR TUBE DURING A DEPLOYMEN |
| 06V419000 | 2007 | Fuel System, Gasoline | ON CERTAIN VEHICLES, THE FUEL TANK IS MISSING THE ADHESIVE LAYER THAT BONDS THE BARRIER LAYER TO THE OUTER SHELL OF THE FUEL TANK. |
| 04V287000 | 2004 | Service Brakes, Hydraulic | CERTAIN PASSENGER VEHICLES WERE PRODUCED WITH LOWER THAN SPECIFIED TORQUE ON BOTH FRONT BRAKE CALIPER TO STEERING KNUCKLE ATTACHMENT BOLTS. WITH IMPROPER TORQUE, THE CLAMP LOAD AT |
| 04V090000 | 2000 | Fuel System, Gasoline | ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH 3800 V6 (L36) ENGINES AND CERTAIN DELPHI FUEL PRESSURE REGULATORS, THE REGULATORS HAVE A MUCH HIGHER THAN USUAL RATE OF FUEL LEAKS. A LE |
| 03V051000 | 2003 | Air Bags | ON CERTAIN MINI VANS, PASSENGER AND SPORT UTILITY VEHICLES, SOME OF THESE VEHICLES HAVE A DRIVER'S SIDE AIR BAG THAT MAY NOT DEPLOY AS DESIGNED. IN ADDITION, THE AIR BAG INFLATOR C |
| 02V222000 | 2002-2003 | Air Bags | CERTAIN PASSENGER, MINI VANS, AND SPORT UTILITY VEHICLES HAVE AN AIR BAG INFLATOR ON THE DRIVER'S SIDE THAT COULD FRACTURE AT A WELD DURING A DEPLOYMENT. |
| 01V136000 | 2000-2001 | Fuel System, Gasoline | VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH A 3.4L ENGINE AND NON-ANTILOCK BRAKING SYSTEM (ABS). THESE VEHICLES FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 301, "FUEL S |
| 00V371000 | 2000-2001 | Air Bags | VEHICLE DESCRIPTION: PASSENGER VEHICLES. SOME OF THESE VEHICLES EXHIBIT A CONDITION IN WHICH THE DRIVER SIDE IMPACT AIR BAG INFLATOR SEPARATES FROM THE AIR BAG MODULE DURING DEPLOY |
| 00V244000 | 2001 | Air Bags | VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE AIR BAG SENSING AND DIAGNOSTIC MODULES (SDM) COULD EXPERIENCE A MEMORY ERROR RESULTING IN THE AIR BAGS NOT DEPLOYING IN A CRASH SITUATI |