Complaints by model year
Federal complaints filed against each model year of the Kia Soul. Hover a bar for the count.
2010
2011
2012
2013
2014
2015
2016
2017
2018
2019
2020
2021
2022
2023
2024
2025
Three most-complained-about yearsAll other years
Which years to avoid
Ranked from the same federal record. Click any year for its full file.
Years to look at twice
- 2014 Kia Soul - 1,225 complaints
- 2015 Kia Soul - 1,222 complaints
- 2016 Kia Soul - 1,146 complaints
Highest raw complaint counts. Counts are not adjusted for sales volume.
Quieter years
- 2023 Kia Soul - 89 complaints
- 2022 Kia Soul - 133 complaints
- 2010 Kia Soul - 195 complaints
Fewest complaints among years with a meaningful record; the two newest model years are excluded because they have had little time to accumulate filings.
What fails, all years combined
Every model year
| Model year | Complaints | Recalls |
|---|---|---|
| 2025 Kia Soul | 21 | 0 |
| 2024 Kia Soul | 42 | 0 |
| 2023 Kia Soul | 89 | 4 |
| 2022 Kia Soul | 133 | 1 |
| 2021 Kia Soul | 310 | 2 |
| 2020 Kia Soul | 500 | 1 |
| 2019 Kia Soul | 198 | 1 |
| 2018 Kia Soul | 292 | 1 |
| 2017 Kia Soul | 355 | 1 |
| 2016 Kia Soul | 1,146 | 2 |
| 2015 Kia Soul | 1,222 | 4 |
| 2014 Kia Soul | 1,225 | 5 |
| 2013 Kia Soul | 866 | 3 |
| 2012 Kia Soul | 673 | 3 |
| 2011 Kia Soul | 270 | 3 |
| 2010 Kia Soul | 195 | 3 |
Recall campaigns, all years
Every campaign filed against this model, with the model years it covers. Recall repairs are free at the dealer.
| Campaign | Years | Component | Summary |
|---|---|---|---|
| 25V099000 | 2021-2023 | Engine And Engine Cooling | Kia America, Inc. (Kia) is recalling certain 2021-2023 Seltos and Soul vehicles. The piston oil rings may have been manufactured incorrectly, which can result in engine damage. |
| 23V830000 | 2023 | Air Bags | Kia America, Inc. (Kia) is recalling certain 2023 Soul and 2024 Seltos vehicles. Due to a manufacturing error, the side curtain air bags may deploy unexpectedly. |
| 23V652000 | 2011-2013 | Service Brakes, Hydraulic | Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, |
| 23V531000 | 2023 | Power Train | Kia America, Inc. (Kia) is recalling certain 2023 Soul, Sportage, and 2023-2024 Seltos vehicles. The electronic controller for the Idle Stop & Go oil pump assembly may contain dama |
| 23V298000 | 2023 | Electrical System | Kia America, Inc. (Kia) is recalling certain 2023 Sportage, Sportage Hybrid, Sportage Plug-in Hybrid, Niro Hybrid, Niro Plug-in Hybrid, Soul, and Telluride vehicles equipped with a |
| 22V096000 | 2014 | Air Bags | Kia Motors America (Kia) is recalling certain 2014 Soul vehicles. The front air bags may not deploy during a crash if the Air Bag Control Unit (ACU) loses communication with the fr |
| 22V031000 | 2017-2019 | Air Bags | Kia Motors America (Kia) is recalling certain 2017-2019 Sedona, Soul, Soul EV, 2017-2018 Forte, and 2017 Forte Koup vehicles. The Air Bag Control Unit (ACU) cover may contact a mem |
| 21V259000 | 2020-2021 | Engine | Kia Motors America (Kia) is recalling certain 2020-2021 Soul, and 2021 Seltos vehicles equipped with 2.0L Nu MPI engines. The piston oil rings may not have been properly heat-treat |
| 20V750000 | 2014-2015 | Engine | Kia Motors America (Kia) is recalling certain 2012-2013 Sorento, 2012-2015 Forte and Forte Koup, 2011-2013 Optima Hybrid, 2014-2015 Soul, and 2012 Sportage vehicles. An engine comp |
| 19V120000 | 2012-2016 | Engine And Engine Cooling | Kia Motors America (Kia) is recalling certain 2012-2016 Kia Soul vehicles equipped with 1.6L Gasoline Direct Injection (GDI) engines. High exhaust gas temperatures may damage the c |
| 17V608000 | 2014-2016 | Steering | Kia Motors America (Kia) is recalling certain 2014-2016 Soul and Soul EV vehicles. The pinion plug may allow the pinion gear to separate from the steering gear assembly. |
| 15V123000 | 2014-2015 | Vehicle Speed Control | Kia Motors America (Kia) is recalling certain model year 2014-2015 Soul and Soul electric vehicles manufactured July 21, 2013, to January 8, 2015. A section of the accelerator peda |
| 14V822000 | 2010-2013 | Structure | Kia Motors America (Kia) is recalling certain model year 2010-2013 Kia Soul vehicles manufactured January 8, 2009, to October 2, 2013, equipped with a sun roof. A headliner plate m |
| 13V114000 | 2010-2011 | Exterior Lighting | Kia Motors Corporation (Kia) is recalling certain model year 2007-2010 Rondo, model year 2007-2011 Sedona, Sorento and Sportage, model year 2010-2011 Soul, model year 2008-2011 Opt |
| 10V388000 | 2010 | Electrical System | KIA IS RECALLING CERTAIN MODEL YEAR 2010 SOUL AND MODEL YEAR 2011 SORENTO VEHICLES MANUFACTURED FROM SEPTEMBER 7, 2009 THROUGH JULY 30, 2010. A LIMITED NUMBER OF WIRING HARNESSES S |