Engine
2.4L 4-cyl
How to read this file. Complaint records are unverified owner submissions to the federal safety agency. Counts are raw, not adjusted for sales volume or vehicle age. Recall campaigns apply to the model; only a VIN check shows whether this car is affected or repaired. Parts shown are named by an editorial note or listed as a search directory; none is a diagnosis. Full methodology.
Fault profile
Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.
Complaints are owner-reported and not verified by the agency.
Known issues
The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.
Air bags
52 complaint records2 crash reports
"CLOCKSPRING - AIRBAG LIGHT STAYS ON HORN DOESN'T WORK AND CRUISE CONTROL DOESN'T WORK. THIS YEAR SHOULD BE INCLUDED IN THE RECALL...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse air bags parts in the directory →
Power train
50 complaint records5 crash reports
"WHILE DRIVING VEHICLE MADE A POPPING NOISE, AND AUTOMATIC TRANSMISSION WENT INTO NEUTRAL AND CONSUMER LOST CONTROL. *AK..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse power train parts in the directory →
Electrical system
41 complaint records1 fire report1 crash report
"WIRE HARNESS HAS FAILED, CAUSING THE HORN TO BE INOPERATIVE. THERE WAS A RECALL ASSOCIATED WITH THIS DESCRIPTION; HOWEVER, THIS VEHICLE WAS NOT INCLUDED DUE TO VIN. *AK *MR..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse electrical system parts in the directory →
Federal defect investigations
Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.
| Investigation | Status | Component | Subject |
|---|---|---|---|
| EA04013 opened Jun 2004 | closed May 2005 | Air Bags | DRIVER AIR BAG CLOCKSPRING FAILURE - led to recall 04V480000 THE DRIVER AIR BAG CLOCKSPRING CAN DEVELOP AN OPEN-CIRCUIT CONDITION RESULTING IN NONFUNCTIONAL DRIVER-SIDE FRONTAL AIR BAG, HORN, CRUISE CONTROL (IF EQUIPPED), AND/OR STEERING WHEEL RADIO CONTROL (IF EQUIPPED).IN ITS OCTOBER 5, 2004 LETTER TO NHTSA,... |
| RQ04001 opened Jan 2004 | closed Jun 2004 | Air Bags | DRIVER AIR BAG CLOCKSPRING FAILURE COMPLAINTS REPORT AIR BAG WARNING LIGHT ILLUMINATES, AND THIS MAY BE ACCOMPANIED WITH A NON-FUNCTIONING HORN AND/OR CRUISE CONTROL (IF EQUIPPED).THIS IS INDICATIVE OF AN OPEN-CIRCUIT CLOCKSPRING FAILURE (RESULTS IN NON-FUNCTIONING DRIVER'S AIR BAG), SIMILAR... |
| EA01007 opened Feb 2001 | closed Nov 2002 | Electrical System | AIR BAG CLOCKSPRING - led to recall 02V293000 There is no summary currently available |
| RQ00008 opened Mar 2000 | closed Mar 2002 | Vehicle Speed Control | DC MINIVAN FUEL INJECTOR RAIL LEAK - led to recall 00V268000 There is no summary currently available |
| EA99013 opened Jun 1999 | closed Aug 2001 | Fuel System, Gasoline | POST COLLISION FUEL SYSTEM |
Show 1 more closed investigations
| Investigation | Status | Component | Subject |
|---|---|---|---|
| PE99010 opened Feb 1999 | closed Jun 1999 | Fuel System, Gasoline | POST-COLLISION FUEL SYSTEM INTEGRITY There is no summary currently available |
Recall campaigns
Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.
| Campaign | Component | Summary | Remedy |
|---|---|---|---|
| 04V480000 | Air Bags | ON CERTAIN MINIVANS, THE DRIVER'S AIR BAG MAY BECOME DISABLED DUE TO A FAILURE OF THE CLOCKSPRING, WHICH IS LOCATED IN THE HUB OF THE STEERING WHEEL. | Normally free |
| 00V268000 | Fuel System, Gasoline | VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. | Normally free |
| 99V116000 | Exterior Lighting | VEHICLE DESCRIPTION: MINI VANS BUILT FOR FLEET SALES ONLY. THE HEADLAMP MODULE DOES NOT IDENTIFY THE PARK LAMP AS "DRL" AS REQUIREMENT OF FMVSS 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." | Normally free |
Transport Canada recalls
Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2004366 2004-10-07 | Airbag | 237,695 | On certain vehicles, increased clockspring terminal resistance or a back-winding condition of the clockspring may cause the airbag warning lamp to illuminate. |
| 2002048 2002-03-15 | Accessories | 124,583 | On certain short wheel base mini vans the D-pillar mastic sound barrier patch can loosen and drop into the rear outboard seat belt assembly, causing the seat belt to become inoperative. |
| 2001134 2001-05-24 | Seats And Restraints | 10,930 | Certain vehicles fail to comply with requirements of C.M.V.S.S. No. 209, "Seat Belt Assemblies." The front seat belt retractor may not work properly, it therefore will not adequately protect occupants in the event of a crash. |
| 2000215 2000-10-03 | Fuel System | 183,085 | On certain vehicles equipped with the 3.3L or 3.8L engine the Nitrile "O-ring" seals used in the fuel rail may degrade over time and extended exposure to elevated temperatures. |
Service bulletins and warranty extensions
Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| 9004275 Jul 2020 | Electrical System | KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. | |
| 08-049-20 Apr 2020 | Electrical System | Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary. | |
| 31-006-19 Nov 2019 | Structure | Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage. | |
| 31-003-19 Nov 2019 | Equipment | Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts. | |
| 31-005-19 Nov 2019 | Equipment | Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts. |
Show 4 more bulletins
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| 3100619 Nov 2019 | Structure | Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage. | |
| 3100319 Nov 2019 | Structure | Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts. | |
| 3100519 Nov 2019 | Structure | Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts. | |
| R2118796A Feb 2016 | Engine And Engine Cooling | Valve Body. These may cause over drive cycling. |
Before you buy this vehicle
A test-drive checklist generated from this vehicle's own complaint and recall record.
- Watch the airbag warning light through a full key cycle.It should light on start and go out within seconds. A light that stays on, or never lights at all, means the system needs attention. Run the VIN for inflator recalls specifically.
- Drive it from a dead stop, twice, on a hill if you can.Shudder, hesitation, or a lurch under light throttle is how this vehicle's largest complaint cluster shows itself. Then ask for the transmission service history in writing; repeat repairs are a pattern, not a fluke.
- Sit in it with the engine off and test everything that has a switch.Windows, locks, lights, the cluster, the radio. Electrical faults are this vehicle's story and the hardest to see on a drive: an intermittent no-start waits for the second week of ownership. Ask for the battery's age and whether any control module has been replaced.
- Run the VIN against open recalls before you negotiate.This vehicle has 3 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
- Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.
Parts search directory
The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.
Open the parts directory for this Plymouth Grand Voyager →