Fault profile
Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.
Known issues
The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.
Suspension
Speed control
Body & structure
Federal defect investigations
Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.
| Investigation | Status | Component | Subject |
|---|---|---|---|
| EA21002 opened Sep 2021 | OPEN | Air Bags | Desiccated Air Bag Inflator Rupture From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. |
Recall campaigns
Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.
| Campaign | Component | Summary | Remedy |
|---|---|---|---|
| 20V008000 | Air Bags | Nissan North America, Inc. (Nissan) is recalling certain 2001-2003 Maxima, 2002-2006 Sentra, 2002-2004 Pathfinder, 2007-2011 Versa Sedan and Versa Hatchback, 2001-2004 Infiniti I30 and I35, 2002-2003 Inifiniti QX4,... | Normally free |
| 15V287000 | Air Bags | Nissan North America, Inc. (Nissan) is recalling certain model year 2001-2003 Nissan Maxima, 2002-2004 Pathfinder, 2002-2006 Sentra, 2002-2003 Infiniti QX4 and I35, 2003 FX35 and FX45, and 2001 I30 vehicles. | Normally free |
| 02V146000 | Suspension | ON CERTAIN PASSENGER VEHICLES, THE PIN AT THE END OF THE FRONT SUSPENSION TRANSVERSE LINK (LOWER CONTROL ARM) COULD BREAK WHERE IT IS MOUNTED TO THE FRAME. | Normally free |
Transport Canada recalls
Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2020003 2020-01-10 | Airbag | 21,192 | Issue: This recall is for certain vehicles that had an airbag inflator replaced as a part of an earlier recall campaign. This recall provides a final repair. |
| 2002088 2002-05-29 | Suspension | 4,800 | On certain vehicles the pin at the inboard end of the front lower control arm may break. This may result in difficulty in directional control and tire contact with the inner fender. Correction: Dealers will replace the front control arms. |
Service bulletins and warranty extensions
Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| ITB13-052E May 2024 | Electrical System | INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. | |
| ITB13-007I Apr 2024 | Visibility/Wiper | REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. | |
| ITB17-009H Apr 2024 | Visibility/Wiper | WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. | |
| ITB09-039K Apr 2024 | Visibility/Wiper | WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. | |
| ITB09-039J Feb 2023 | Structure | WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. |
Show 55 more bulletins
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| ITB13-007H Feb 2023 | Structure | REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. | |
| ITB10-067C Feb 2023 | Wheels | WHEEL BEARING COLLISION DAMAGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. | |
| ITB16-006A Mar 2021 | Electrical System | INFINITI; FRONT SONAR PARKING SENSOR SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. | |
| Infiniti General Nov 2020 | Air Bags | INFINITI Owner Letter | |
| RETAILER SUPPORT Nov 2020 | Air Bags | Subject: INFORMATION â Takata Recall - Owner Re-notification via UPS and U.S. Mail Details Summary: Starting this week INFINITI is initiating a special delivery re-notification mailing to owners affected by the Takata recall. | |
| ITB19-008 Apr 2019 | Equipment | EXTERIOR CLEANING INFORMATION SERVICE INFORMATION When cleaning the exterior of an Infiniti vehicle, damage may occur when using a cleaner with too high of an alkaline concentration. - Always refer to the Appearance and care section of the related owner?s manual. | |
| Infiniti USA Q4 Jan 2019 | Air Bags | Subject: Takata Completion Objectives for Q4 INFINITI is continuing to ask its retailers to urgently help increase customer participation in the Takata recalls to help it achieve 100% customer recall participation for the following vehicles: - 2001 I30 - 2002-04 I35 - 2003-08 FX... | |
| IPSB18-254 - Tak Nov 2018 | Air Bags | Retailer Engagement for Takata Awareness INFINITI is committed to the safety and security of its clients and their passengers. As you are likely aware, INFINITI has initiated multiple field actions to execute the Takata Airbag Recall in accordance with the schedule set by the... | |
| ITB18-037 Oct 2018 | Structure | PLASTIC INTERIOR TRIM PROTECTIVE COVERING REMOVAL SERVICE INFORMATION Vehicles are delivered with plastic interior trim protective covering on the front and rear seats, front and rear door panel finishers, steering wheel, and sun visors (see examples on page 2). | |
| ITB18-034 Oct 2018 | Power Train | TRANSMISSION & ENGINE AUTOMATED DATA COLLECTION AND DIAGNOSTIC REPORTING SERVICE INFORMATION To support proper diagnosis and to promote Fixed-Right-First-Time ? | |
| PC654 - Free Oil Oct 2018 | Engine | Free Oil Change Specific Vehicles Subject to the Takata Recall ***** Detailed Information ***** To help accelerate repair completions on specific populations of vehicles recalled for the Takata airbag, INFINITI is offering a special incentive for certain populations of affected... | |
| Infiniti USA Ret Oct 2018 | Equipment | Infiniti USA Electronic Field Communication Subject: Retailed Vehicle Open Campaign Report Lists Updated The lists for each retailer?s Retailed Vehicle Open Campaign Report has been updated today in DBS. | |
| Infiniti USA Tak Oct 2018 | Air Bags | Infiniti USA Electronic Field Communication Subject: Takata Completion Objectives for Q3 INFINITI is continuing to ask its retailers to urgently help increase customer participation in the Takata recalls to help it achieve 100% customer recall participation for the following... | |
| IPSB18-218 Retai Sep 2018 | Equipment | DBS Enhancement: Retailed Vehicle Open Campaign Report INFINITI announced the availability of a new DBS enhancement tool to the Service > Campaign screen: Retailed Vehicle Open Campaign Report on July 9, 2018, which identifies owner contact information for specific campaigns. | |
| ITB01-024e Apr 2018 | Equipment | NEW PAINT GUARD FILM REMOVAL INFORMATION This bulletin applies only to new, unsold vehicles with Paint Guard Film in Dealer Stock. This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. | |
| IPSB17-130 Mar 2018 | Equipment | DBS Enhancement: Custom VIN Campaign Report INFINITI is pleased to announce the availability of a new DBS enhancement to the Service > Campaign screen: Custom VIN Campaign Report. | |
| ITB18-003 Jan 2018 | Equipment | REDUCED VEHICLE LOAD CAPACITY LABEL (REGULATORY REQUIREMENT) This bulletin applies to vehicles equipped with dealer installed or VPC installed accessories. | |
| ITB09-039e Nov 2017 | Visibility | WINDSHIELD CRACKING This bulletin has been amended to apply to the latest models and model years. Also, warranty information on pages 1 and 8 has been updated. No other changes have been made. Please discard previous versions of this bulletin. | |
| ITB17-009a Nov 2017 | Visibility | WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended to apply to the latest models and model years, and warranty information on page 2 has been updated. No other changes have been made. Please discard previous versions of this bulletin. | |
| ITB00-024g Nov 2017 | Service Brakes | BRAKE NOISE/JUDDER/PEDAL FEEL DIAGNOSIS AND REPAIR This bulletin has been amended to include vehicles built up to the publication date. Also, tips for using the ProCut? brake lathe were added on page 8, and a Brake Noise Diagnostic Worksheet was added on page 10. | |
| ITB09-015h Jul 2017 | Electrical System | 12 VOLT BATTERY STORAGE AND MAINTENANCE FOR NEW VEHICLES IN RETAILER INVENTORY This bulletin has been amended throughout. Please discard all previous versions of this bulletin. | |
| ITB09063B Apr 2016 | Equipment | SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement "Certification Label" or "VIN Plate / Label" may be needed. These items may be available from Infiniti by request if certain criteria are met. | |
| ITB13007A Dec 2015 | Visibility | SERVICE INFORMATION Windshield "foreign material" that is on the surface of the glass in some cases can be cleaned off with a very particular type and grade of steel wool. | |
| ITB00031D Jan 2015 | Air Bags | SERVICE INFORMATION Changes or modifications to the front seat assembly trim materials may affect the proper operation of the Front Seat-Mounted Side-Impact Supplemental Air Bags and Passenger Occupant Classification Sensor and could result in serious personal injury or death. | |
| ITB-08-024A Jan 2014 | Air Bags | INFINITI: SRS PRECAUTIONS DURING SERVICE. INCLUDED IN THE RESTRAINTS SECTION OF THE ELECTRONIC SERVICE MANUAL (ESM) FOR EACH VEHICLE IS INFORMATION NECESSARY TO SERVICE THE SUPPLEMENTAL RESTRAINT SYSTEM (SRS) SAFELY. | |
| ITB08024C Jan 2014 | Air Bags | SERVICE INFORMATION Information necessary to service the Supplemental Restraint System (SRS) safely is included in the "RESTRAINTS" section of the Electronic Service Manual (ESM) for each vehicle IMPORTANT: Turn the ignition switch OFF, disconnect both battery terminals, and... | |
| ITB-03-051-C Nov 2013 | Exterior Lighting | INFINITI: EXTERIOR LAMP FOGGING. WATER IN THE EXTERIOR LAMPS. THIS IS GENERALLY NOT DUE TO A DEFECT. ALL CURRENT EXTERIOR LAMP ASSEMBLIES ARE VENTED TO THE ATMOSPHERE (NOT SEALED). MOISTURE IN THE AIR SOMETIMES TRAVELS INTO AND OUT OF THE LAMP ASSEMBLY THROUGH THESE VENTS. | |
| ITB92069D Aug 2013 | Wheels | Infiniti Original Equipment or Genuine Accessory Alloy wheels, along with their finish coating (clear, chrome, titanium, etc.), are specifically developed to achieve Infiniti design and performance standards. | |
| ITB04038A Jul 2013 | Steering | If YOU CONFIRM: A vehicle needs to have the brake rotors resurfaced (front or rear). ACTION: Use the ProCut PFM Series on-car brake lathe to perform brake rotor resurfacing and follow the tips listed in this bulletin. | |
| ITB00024F Jul 2013 | Steering | SERVICE INFORMATION - This bulletin is to assist you in responding to customer questions about brake operation, and provides diagnostic and repair information for each item listed, if any should occur. - Most brake issues fall into the following categories: a. | |
| ITB98011F Jun 2013 | Electrical System | As part of an enhanced emissions test for Inspection & Maintenance (I/M), some States may require the System Readiness Test (SRT) status be checked. | |
| ITB-13-12 Apr 2013 | Latches/Locks/Linkages | INFINITI: LOCK/UNLOCK REQUEST BUTTON ON OUTSIDE DOOR HANDLE OUTSIDE DOOR HANDLE DOES NOT RESPOND. LOCK/UNLOCK REQUEST BUTTON LOCATED ON OUTSIDE DOOR HANDLES OF VEHICLES CAN BE DISABLED (OR ENABLED) THROUGH EITHER THE "COMFORT & CONV" SETTINGS OF THE AUDIO/VISUAL/NAVIGATION... | |
| ITB99001A Mar 2013 | Suspension | SERVICE INFORMATION This bulletin provides information to identify: - A leaking strut or a shock absorber that qualifies for replacement under warranty. | |
| ITB-11-049-B Jul 2012 | Electrical System | INFINITI: REPROGRAMMING ELECTRONIC CONTROL UNIT (ECU) ON ALL QUALIFYING VEHICLES. NO MODELS LISTED. MODEL YEARS 1998-2013. *PE | |
| ITB-09-050 Sep 2010 | Tires | INFINITI: TIRE PRESSURE MONITORING SYSTEM (TPMS) WARNING LIGHT ON/BLINKING. NO MODELS OR MODEL YEARS LISTED. *PE UPDATED ON 08-11-2011. *KB | |
| ITB-09-062 Nov 2009 | Equipment | INFINITI: VENT CONTROL VALVE REPLACEMENT. NO APPLIED VEHICLES AFFECTED: ALL MODELS; NO MODEL YEARS LISTED. *PE | |
| ITB-01-003B Nov 2009 | Seat Belts | INFINITI: D RING RESIDUE CAN CAUSE SLOW SEAT BELT RETRACTION. SEAT BELT RETRACTION OF THE FRONT SEAT BELT(S) IS SLOW, CAUSED BY RESIDUE BUILD UP ON THE D RINGS. MODELS FX35/FX45(03-08); G35 COUPE(03-07); G35(03-06); I30/I35 (00-04); Q45(02-06); QX4(00-03); QX56(04-07. *PE | |
| ITB-09-020 Apr 2009 | Electrical System | INFINITI: ELECTRONIC CONTROL UNIT DAMAGE CAN RESULT FROM IMPROPER BATTERY CONNECTION. THE BATTERY IS REQUIRED TO STAY CONNECTED WHEN THE ENGINE IS RUNNING. NO MODEL YEARS LISTED. *PE | |
| 03031 Apr 2007 | Exterior Lighting | EXTERIOR LAMP FOGGING. *KB | |
| 06009 Mar 2006 | Engine And Engine Cooling | ENGINE OIL COOLER GASKET AVAILABLE. *TT | |
| 00054A Jun 2004 | Unknown Or Other | MALFUNCTION INDICATOR LAMP ON WITH DIAGNOSTIC TROUBLE CODE P0420 (THREE WAY CATALYST FUNCTION) STORED IN THE ECM. *TT | |
| 04001 Jan 2004 | Equipment | REMOTE KEYLESS ENTRY REPLACEMENT PARTS. *TT | |
| 03065 Nov 2003 | Interior Lighting | CLOCK BULB REPLACEMENT. VARIOUS MODELS INCLUDING 2004 I35. *TT | |
| ITB00067B Oct 2003 | Seats | DRIVER'S SEAT WILL NOT MOVE FORWARD OR BACKWARD. *TT | |
| ITB99016B Aug 2003 | Seat Belts | FRONT SEAT BELT LATCH PLATE RETAINING BUTTON MISSING. VARIOUS MODELS INCLUDING THE 2004 G35. *TT | |
| 02027A Jul 2003 | Unknown Or Other | MALFUNCTION INDICATOR LAMP ON WITH REAR O2 SENSOR DIAGNOSTIC TROUBLE CODES P0138, P0139, P0140, P0158, P0159, P0160, P1147 AND P1167. *TT | |
| 99046C Nov 2002 | Engine And Engine Cooling | ENGINE WILL NOT START. VEHICLE IMMOBIILIZER SYSTEM/NISSAN ANTI-THEFT SYSTM (IVIS/NATS). *TT | |
| ITB00063B May 2002 | Service Brakes | INFORMATION ON BRAKE JUDDER. *TT | |
| ITB01022A Apr 2002 | Visibility | VEHICLES MAY EXPERIENCE HISS, WHISTLE, OR FLUTTER NOISE FROM REAR DOOR GLASS AREA. *TT | |
| ITB02016 Mar 2002 | Seats | SUBJECT REGARDING SEATBACK BOARD REMOVAL PROCEDURE. *TT | |
| ITB01061A Jan 2002 | Service Brakes | SOME VEHICLES MAY EXHIBIT REAR CALIPER CLUNK, RATTLE OR KNOCKING NOISE. *TT | |
| ITB02005 Jan 2002 | Vehicle Speed Control | ON SOME VEHICLES, THE ENGINE IDLE DROPS EXCESSIVELY OR STOPS WHEN ENGINE IS STARTED COLD. *TT | |
| ITB01072A Jan 2002 | Engine And Engine Cooling | SOME VEHICLES MAY EXHIBIT EGI HARNESS WIRE BREAKAGE. *TT | |
| ITB02003 Jan 2002 | Structure | SOME VEHICLES MAY EXHIBIT DOOR LOCKS INTERMITTENTLY LOCKING BY THEMSELVES. *TT | |
| ITB02001 Jan 2002 | Unknown Or Other | SERVICE INFORMATION FOR VEHICLES EXHIBITING MALFUNCTION INDICATOR LAMP ON WITH FRONT O2 SENSOR DIAGNOSTIC TROUBLE CODES P0134, P0135, P0154 OR P0155. *TT |
Showing 60 of 93 distinct bulletins on file for this vehicle.
Before you buy this vehicle
A test-drive checklist generated from this vehicle's own complaint and recall record.
- Find the roughest road nearby.Clunks over bumps, a droning hum that changes when the car leans, or a corner that sits low are this vehicle's suspension complaints. Wheel bearings and control arm bushings lead the parts list.
- Test the throttle response and the cruise control on an open road.A surge, a hang in engine speed after lifting off, or cruise that will not set or cancel cleanly are the speed-control complaints on this vehicle.
- Walk the body slowly in daylight.Panel gaps, rust at the rockers and wheel arches, and cracked trim are this vehicle's structure complaints. Open and close the liftgate or trunk and look at the latch area.
- Run the VIN against open recalls before you negotiate.This vehicle has 3 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
- Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.
Parts search directory
The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.
Open the parts directory for this Infiniti I30 →