Vehicles / Ford / Mustang / 2002

2002 Ford Mustang

118 federal complaints (159 component records) · 0 recall campaigns on file · 1 federal investigation · 72 service bulletins
See all 45 model years of the Ford Mustang →
Engine
3.8L 6-cyl
Fuel
Regular
Drive
RWD
EPA economy
17 city / 25 hwy
Federal complaints
118
Recall campaigns
0
Specifications show one example EPA configuration for this model year; other engines, drivetrains, and trims exist and the records below cover all of them.

Fault profile

Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.

Engine & cooling
27
Air bags
20
Speed control
15
Seat belts
13
Body & structure
11
Brakes
11
Electrical system
10
Fuel system
9
Complaints are owner-reported and not verified by the agency.

Known issues

The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.

Engine & cooling

27 complaint records1 fire report2 crash reports
"WHILE TRAVELING ON HIGHWAY AND WITHOUT PRIOR WARNING VEHICLE SHUT DOWN, CAUSING THE VEHICLE TO RUN INTO A GUARDRAIL. *AK..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse engine & cooling parts in the directory →

Air bags

20 complaint records15 crash reports
"VEHICLE WAS HIT HEAD ON AT 5-10 MPH, AND DRIVER'S AIRBAG DEPLOYED. YET, DRIVER HIT HER HEAD ON WINDSHIELD. DAMAGE TO VEHICLE UNKNOWN AT THIS TIME.*AK..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse air bags parts in the directory →

Speed control

15 complaint records1 crash report
"WHILE DRIVING 30 MPH ACCELERATOR PEDAL FELT FLOPPY. CONSUMER CHANGED GEAR , LET FOOT OFF ACCELERATOR, AND VEHICLE CONTINUED TO ACCELERATE. CONSUMER APPLIED CLUTCH TO SLOW VEHICLE DOWN. VEHICLE IS AT DEALER AT THIS TIME.*AK..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse speed control parts in the directory →

Federal defect investigations

Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.

InvestigationStatusComponentSubject
DP05005
opened Sep 2005
closed Jan 2006Engine And Engine CoolingSPARK PLUG EJECTION FROM CYLINDER HEAD
ON SEPTEMBER 6, 2005, ODI RECEIVED A PETITION REQUESTING THAT THE AGENCY INVESTIGATE ALLEGATIONS OF ENGINE SPARK PLUG EJECTION IN CERTAIN MODEL YEAR 1997 THROUGH 2004 FORD VEHICLES WITH TRITON V-8 AND V-10 ENGINES.ODI RECEIVED A TOTAL OF 474 NON-DUPLICATIVE...

Service bulletins and warranty extensions

Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.

BulletinTypeComponentSummary
07212
Oct 2007
Engine And Engine CoolingSOME 1997-2008 VEHICLES EQUIPPED WITH A 4.6L 2V, 5.4L 2V, OR 6.8L 2V ENGINE--SPARK PLUG THREAD REPAIR PROCEDURE--NOT COVERED UNDER NEW VEHICLE LIMITED WARRANTY. *NJ THIS INCLUDES F-53 MOTORHOME CHASSIS. UPDATED 2/23/10. *PE
06216
Jan 2006
Power TrainLIMITED SLIP AXLE CHATTER, SHUDDER, BINDING SENSATION, OR VIBRATION DURING LOW SPEED TURNING MANEUVERS. *TT
041601
Nov 2005
Engine And Engine CoolingWDS COP KIT DIAGNOSTIC TIP - COIL ON PLUG (COP) IGNITION SYSTEMS - ENGINE MISFIRE OR ROUGH RUNNING. *TT
042421
Jun 2005
Seat BeltsSAFETY BELT RETRACTION SPEED. *TT
05310
Feb 2005
Seat BeltsSAFETY BELT WEB STOP BUTTON SERVICE. *EH
04189
Dec 2004
VisibilityREAR WINDOW DEFROSTER GRID/INTEGRAL ANTENNA DIAGNOSIS AND REPAIR - TERMINAL TAB REPAIR. *TT
04248
Dec 2004
SteeringSTEERING RACK NOISE. *TT SQUEAK/CREAK NOISE FROM STEERING RACK WHEN TURNING. *SC
042107
Dec 2004
Power TrainGENERAL (PCM) POWER TRAIN CONTROL MODULE PROGRAMMING PROCEDURES. *TT
041003
Nov 2004
Engine And Engine CoolingEXHAUST LEAK - CRACKED OR SEPARATED RIGHT SIDE EXHAUST PIPE - 3.8L AND 3.9L ENGINES. *TT
04198
Oct 2004
Power TrainMANUAL TRANSMISSION HARD TO SHIFT INTO FIRST/REVERSE FROM A STOP. *TT
18229
Oct 2004
SteeringPOP/CLUNK OR SQUEALING NOISE FROM THE STEERING GEAR WHEN TURNING, DRIVING OVER BUMPS, OR BRAKING. OASIS. *TT
04174
Sep 2004
Electrical SystemMALFUNCTION INDICATOR LAMP (MIL) ILLUMINATED - SYSTEM LEAN DIAGNOSTIC TROUBLE CODES (DTC'S) - SERVICE TIPS. VARIOUS MODELS INCLUDING 2004 F-SERIES. *TT
031404
Aug 2004
Engine And Engine CoolingENGINE MISFIRE OR RUNNING - COIL ON PLUG (COP) IGNITION SYSTEMS - WDS COP KIT DIAGNOSTIC TIPS. TO INCLUDE VARIOUS 2005 MODELS. * AR THIS ARTICLE 04161 SUPERSEDES TSB 03-14-04.
04156
Aug 2004
Power TrainTR3650 MANUAL TRANSMISSION - JUMPS OUT OF GEAR 2ND AND/OR 3RD - CLASH NOISE AND/OR RASPY FEEL ON GEAR ENGAGEMENT. *TT
041514
Aug 2004
VisibilityREAR WINDOW DEFROSTER GRID/INTEGRAL ANTENNA DIAGNOSIS AND REPAIR - TERMINAL TAB REPAIR. *TT
031501
Jul 2004
VisibilityINOPERATIVE ELECTRIC REAR WINDOW DEFROSTER (HEATED BACKLITE) GRID LINES, INTEGRAL ANTENNA CONCERNS. *TT
04111
Jun 2004
Electrical SystemSTREAMLINED DIAGNOSTIC PROCEDURE FOR VEHICLES WITH MALFUNCTION INDICATOR LAMP (MIL) ON AND DIAGNOSTIC TROUBLE CODES (DTCS) P0401, P0402, P1400 OR P1401. ADDITIONAL SYMPTOMS MAY INCLUDE RUNS ROUGH, LACKS POWER, SURGE, POOR FUEL ECONOMY. *TT
02M01
Jun 2004
Engine And Engine CoolingCUSTOMER SATISFACTION PROGRAM 02M01 SUPPLEMENT #4. CERTAIN FORD 2000 THROUGH 2003 VEHICLES EQUIPPED WITH A TUBE-MOUNTED EGR PRESSURE SENSOR - ADDITIONAL EGR PRESSURE SENSOR WARRANTY COVERAGE. *TT SUPPLEMENT #3. *MJ SUPPLEMENT #6. *TT
17868
Jun 2004
Electrical SystemINTERMITTENT LOSS OF POWER OR CRANK NO START - POSSIBLE PATS LAMP FLASHING AND DIAGNOSTIC TROUBLE CODES (DTCS) U1147 AND/OR U1262. *TT
04103
May 2004
Engine And Engine CoolingEXHAUST LEAK. RIGHT SIDE EXHAUST PIPE ON 3.8L OR 3.9L ENGINE. *TT
17531
Feb 2004
EquipmentTHUMP NOISE WHEN A/C CLUTCH ENGAGES. *MJ
17577
Feb 2004
Power TrainGEAR WHINE IN 1ST, 3RD AND REVERSE GEARS. *TT
0412
Jan 2004
StructureHEADLINER SAGGING IN REAR OF VEHICLE. *TT
03223
Jan 2004
Electrical SystemSTREAMLINED DIAGNOSTIC PROCEDURE FOR VEHICLES WITH MALFUNCTION INDICATOR LAMP ON AND DIAGNOSTIC TROUBLE CODES (DTCS) P0401, P0402, P1400 OR P1401. ADDITIONAL SYMPTOMS MAY INCLUDE RUNS ROUGH, LACKS POWER, SURGE, POOR FUEL ECONOMY. *TT
17510
Jan 2004
Power TrainDRIVELINE CLUNK DURING GEAR CHANGES AND/OR QUICK ACCELERATION AFTER COAST (TIP-IN) CLUNK. *TT
03256
Dec 2003
Engine And Engine CoolingENGINE-ROMEO BUILT 4.6L 2V-TICK NOISE FROM ENGINE-ENGINES BUILT BEFORE 9/17/2003. *MJ
17453
Dec 2003
Exterior LightingCONDENSATION AND/OR WATER ACCUMULATION IN THE HEADLAMP ASSEMBLY. *TT
17286
Oct 2003
EquipmentTHUMP NOISE WHEN AIR CONDITIONING CLUTCH ENGAGES. *TT
03181
Sep 2003
Electrical SystemREMOTE KEYLESS ENTRY (RKE) - SERVICE TIPS. *TT
17104
Sep 2003
Engine And Engine CoolingTICKING/TAPPING NOISE WITH THE ENGINE WARMED UP AND THE TRANSMISSION IN GEAR AT IDLE. 2003 E150 INCLUDED. *TT

Showing 30 of 72 distinct bulletins on file for this vehicle.

Before you buy this vehicle

A test-drive checklist generated from this vehicle's own complaint and recall record.

  1. Cold-start it yourself and listen for the first thirty seconds.Knocking, ticking that fades as it warms, or blue or white smoke on startup are the sounds of this vehicle's engine cluster. Check the oil level and the coolant color, and ask whether the engine or its head gaskets have ever been out.
  2. Watch the airbag warning light through a full key cycle.It should light on start and go out within seconds. A light that stays on, or never lights at all, means the system needs attention. Run the VIN for inflator recalls specifically.
  3. Test the throttle response and the cruise control on an open road.A surge, a hang in engine speed after lifting off, or cruise that will not set or cancel cleanly are the speed-control complaints on this vehicle.
  4. Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.

Parts search directory

The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.

Open the parts directory for this Ford Mustang →