Vehicles / Infiniti / I35 / 2002

2002 Infiniti I35UNDER FEDERAL INVESTIGATION

70 federal complaints (123 component records) · 5 recall campaigns on file · 1 federal investigation · 67 service bulletins · 6 Canadian recalls
See all 4 model years of the Infiniti I35 →
Engine
3.5L 6-cyl
Fuel
Regular
Drive
FWD
EPA economy
17 city / 24 hwy
Federal complaints
70
Recall campaigns
5
Specifications show one example EPA configuration for this model year; other engines, drivetrains, and trims exist and the records below cover all of them.
How to read this file. Complaint records are unverified owner submissions to the federal safety agency. Counts are raw, not adjusted for sales volume or vehicle age. Recall campaigns apply to the model; only a VIN check shows whether this car is affected or repaired. Parts shown are named by an editorial note or listed as a search directory; none is a diagnosis. Full methodology.

Fault profile

Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.

Engine & cooling
27
Suspension
13
Air bags
12
Speed control
9
Steering
8
Power train
8
Lighting
8
Brakes
8
Complaints are owner-reported and not verified by the agency.

Known issues

The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.

Engine & cooling

27 complaint records1 crash report
"WHILE TURNING THE VEHICLE LEFT OR RIGHT THERE IS HESITATION AND STALLING. THE DEALERSHIP IS AWARE OF THE PROBLEM. NLM..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse engine & cooling parts in the directory →

Suspension

13 complaint records1 fire report2 crash reports
"VEHICLE HAS NO SHOCK ABSORBENCY POWER. DEALER WAS CONTACTED AND STATED THAT THERE IS A PROBLEM BUT THERE IS NOTHING THEY CAN DO. PH..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse suspension parts in the directory →

Air bags

12 complaint records4 crash reports
"CONSUMER STATES THE VEHICLE AT A STAND STILL AND WAS STRUCK BY A STREETCAR. THE DRIVER DOOR WAS HIT AND NONE OF THE AIR BAGS DEPLOYED IN THE VEHICLE. THE DEALER WAS NOTIFIED. PLEASE PROVIDE MORE INFORMATION. MR..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse air bags parts in the directory →

Federal defect investigations

Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.

InvestigationStatusComponentSubject
EA21002
opened Sep 2021
OPENAir BagsDesiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L.

Recall campaigns

Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.

CampaignComponentSummaryRemedy
20V008000Air BagsNissan North America, Inc. (Nissan) is recalling certain 2001-2003 Maxima, 2002-2006 Sentra, 2002-2004 Pathfinder, 2007-2011 Versa Sedan and Versa Hatchback, 2001-2004 Infiniti I30 and I35, 2002-2003 Inifiniti QX4,...Normally free
15V287000Air BagsNissan North America, Inc. (Nissan) is recalling certain model year 2001-2003 Nissan Maxima, 2002-2004 Pathfinder, 2002-2006 Sentra, 2002-2003 Infiniti QX4 and I35, 2003 FX35 and FX45, and 2001 I30 vehicles.Normally free
03V455000Engine And Engine CoolingON CERTAIN PASSENGER VEHICLES, THE CIRCUIT BOARD FOR THE CRANK POSITION SENSOR OR CAM POSITION SENSOR MAY HAVE AN IMPROPER SOLDER JOINT DUE TO SOLDER DEFORMATION CAUSED BY HEAT STRESS ACCELERATED BY THE EXISTENCE OF...Normally free
02V146000SuspensionON CERTAIN PASSENGER VEHICLES, THE PIN AT THE END OF THE FRONT SUSPENSION TRANSVERSE LINK (LOWER CONTROL ARM) COULD BREAK WHERE IT IS MOUNTED TO THE FRAME.Normally free
02V043000Vehicle Speed ControlON CERTAIN PASSENGER VEHICLES EQUIPPED WITH AN ELECTRONIC THROTTLE CONTROL SYSTEM, THE STOPPER FOR THE ACCELERATOR PEDAL WILL PREVENT EXCESSIVE MOVEMENT OF THE ACCELERATOR POSITION SENSOR.Normally free

Transport Canada recalls

Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.

RecallSystemUnits (CA)Summary
2020003
2020-01-10
Airbag21,192Issue: This recall is for certain vehicles that had an airbag inflator replaced as a part of an earlier recall campaign. This recall provides a final repair.
2014272
2014-07-02
Airbag20,412On certain vehicles, the passenger (frontal) airbag inflator could produce excessive internal pressure during airbag deployment.
2013117
2013-04-11
Airbag55,824On certain vehicles, the passenger (frontal) airbag inflator could produce excessive internal pressure during airbag deployment.
2003267
2003-11-05
Engine74,143On certain vehicles, the circuit board for the crank position sensor may have an improper solder joint. This could cause the Service Engine Soon warning light to come on, create a no start condition, cause reduced engine power, or cause...
2002088
2002-05-29
Suspension4,800On certain vehicles the pin at the inboard end of the front lower control arm may break. This may result in difficulty in directional control and tire contact with the inner fender. Correction: Dealers will replace the front control arms.
Show 1 more Canadian recalls
RecallSystemUnits (CA)Summary
2002022
2002-02-14
Other2,851Certain passenger vehicles equipped with an electronic throttle control system. The stopper for the accelerator pedal will prevent excessive movement of the accelerator position sensor.

Service bulletins and warranty extensions

Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.

BulletinTypeComponentSummary
ITB09-063C
Apr 2026
StructureCERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label.
ITB13-052E
May 2024
Electrical SystemINTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB13-007I
Apr 2024
Visibility/WiperREMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB17-009H
Apr 2024
Visibility/WiperWINDOW GLASS WARRANTY INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB09-039K
Apr 2024
Visibility/WiperWINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Show 55 more bulletins
BulletinTypeComponentSummary
ITB09-039J
Feb 2023
VisibilityWINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB13-007H
Feb 2023
StructureREMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB10-067C
Feb 2023
WheelsWHEEL BEARING COLLISION DAMAGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB16-006A
Mar 2021
Electrical SystemINFINITI; FRONT SONAR PARKING SENSOR SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Infiniti General
Nov 2020
Air BagsINFINITI Owner Letter
RETAILER SUPPORT
Nov 2020
Air BagsSubject: INFORMATION – Takata Recall - Owner Re-notification via UPS and U.S. Mail Details Summary: Starting this week INFINITI is initiating a special delivery re-notification mailing to owners affected by the Takata recall.
ITB19-008
Apr 2019
EquipmentEXTERIOR CLEANING INFORMATION SERVICE INFORMATION When cleaning the exterior of an Infiniti vehicle, damage may occur when using a cleaner with too high of an alkaline concentration. - Always refer to the Appearance and care section of the related owner?s manual.
Infiniti USA Q4
Jan 2019
Air BagsSubject: Takata Completion Objectives for Q4 INFINITI is continuing to ask its retailers to urgently help increase customer participation in the Takata recalls to help it achieve 100% customer recall participation for the following vehicles: - 2001 I30 - 2002-04 I35 - 2003-08 FX...
IPSB18-254 - Tak
Nov 2018
Air BagsRetailer Engagement for Takata Awareness INFINITI is committed to the safety and security of its clients and their passengers. As you are likely aware, INFINITI has initiated multiple field actions to execute the Takata Airbag Recall in accordance with the schedule set by the...
ITB18-037
Oct 2018
StructurePLASTIC INTERIOR TRIM PROTECTIVE COVERING REMOVAL SERVICE INFORMATION Vehicles are delivered with plastic interior trim protective covering on the front and rear seats, front and rear door panel finishers, steering wheel, and sun visors (see examples on page 2).
ITB18-034
Oct 2018
Power TrainTRANSMISSION & ENGINE AUTOMATED DATA COLLECTION AND DIAGNOSTIC REPORTING SERVICE INFORMATION To support proper diagnosis and to promote Fixed-Right-First-Time ?
PC654 - Free Oil
Oct 2018
EngineFree Oil Change Specific Vehicles Subject to the Takata Recall ***** Detailed Information ***** To help accelerate repair completions on specific populations of vehicles recalled for the Takata airbag, INFINITI is offering a special incentive for certain populations of affected...
Infiniti USA Ret
Oct 2018
EquipmentInfiniti USA Electronic Field Communication Subject: Retailed Vehicle Open Campaign Report Lists Updated The lists for each retailer?s Retailed Vehicle Open Campaign Report has been updated today in DBS.
Infiniti USA Tak
Oct 2018
Air BagsInfiniti USA Electronic Field Communication Subject: Takata Completion Objectives for Q3 INFINITI is continuing to ask its retailers to urgently help increase customer participation in the Takata recalls to help it achieve 100% customer recall participation for the following...
IPSB18-218 Retai
Sep 2018
EquipmentDBS Enhancement: Retailed Vehicle Open Campaign Report INFINITI announced the availability of a new DBS enhancement tool to the Service > Campaign screen: Retailed Vehicle Open Campaign Report on July 9, 2018, which identifies owner contact information for specific campaigns.
ITB01-024e
Apr 2018
EquipmentNEW PAINT GUARD FILM REMOVAL INFORMATION This bulletin applies only to new, unsold vehicles with Paint Guard Film in Dealer Stock. This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made.
IPSB17-130
Mar 2018
EquipmentDBS Enhancement: Custom VIN Campaign Report INFINITI is pleased to announce the availability of a new DBS enhancement to the Service > Campaign screen: Custom VIN Campaign Report.
ITB18-003
Jan 2018
EquipmentREDUCED VEHICLE LOAD CAPACITY LABEL (REGULATORY REQUIREMENT) This bulletin applies to vehicles equipped with dealer installed or VPC installed accessories.
ITB09-039e
Nov 2017
VisibilityWINDSHIELD CRACKING This bulletin has been amended to apply to the latest models and model years. Also, warranty information on pages 1 and 8 has been updated. No other changes have been made. Please discard previous versions of this bulletin.
ITB17-009a
Nov 2017
VisibilityWINDOW GLASS WARRANTY INFORMATION This bulletin has been amended to apply to the latest models and model years, and warranty information on page 2 has been updated. No other changes have been made. Please discard previous versions of this bulletin.
ITB00-024g
Nov 2017
Service BrakesBRAKE NOISE/JUDDER/PEDAL FEEL DIAGNOSIS AND REPAIR This bulletin has been amended to include vehicles built up to the publication date. Also, tips for using the ProCut? brake lathe were added on page 8, and a Brake Noise Diagnostic Worksheet was added on page 10.
ITB09-015h
Jul 2017
Electrical System12 VOLT BATTERY STORAGE AND MAINTENANCE FOR NEW VEHICLES IN RETAILER INVENTORY This bulletin has been amended throughout. Please discard all previous versions of this bulletin.
ITB09063B
Apr 2016
Forward Collision AvoidanceSERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement "Certification Label" or "VIN Plate / Label" may be needed. These items may be available from Infiniti by request if certain criteria are met.
ITB13007A
Dec 2015
VisibilitySERVICE INFORMATION Windshield "foreign material" that is on the surface of the glass in some cases can be cleaned off with a very particular type and grade of steel wool.
ITB00031D
Jan 2015
EquipmentSERVICE INFORMATION Changes or modifications to the front seat assembly trim materials may affect the proper operation of the Front Seat-Mounted Side-Impact Supplemental Air Bags and Passenger Occupant Classification Sensor and could result in serious personal injury or death.
ITB-08-024A
Jan 2014
Air BagsINFINITI: SRS PRECAUTIONS DURING SERVICE. INCLUDED IN THE RESTRAINTS SECTION OF THE ELECTRONIC SERVICE MANUAL (ESM) FOR EACH VEHICLE IS INFORMATION NECESSARY TO SERVICE THE SUPPLEMENTAL RESTRAINT SYSTEM (SRS) SAFELY.
ITB08024C
Jan 2014
Electrical SystemSERVICE INFORMATION Information necessary to service the Supplemental Restraint System (SRS) safely is included in the "RESTRAINTS" section of the Electronic Service Manual (ESM) for each vehicle IMPORTANT: Turn the ignition switch OFF, disconnect both battery terminals, and...
ITB-03-051-C
Nov 2013
Exterior LightingINFINITI: EXTERIOR LAMP FOGGING. WATER IN THE EXTERIOR LAMPS. THIS IS GENERALLY NOT DUE TO A DEFECT. ALL CURRENT EXTERIOR LAMP ASSEMBLIES ARE VENTED TO THE ATMOSPHERE (NOT SEALED). MOISTURE IN THE AIR SOMETIMES TRAVELS INTO AND OUT OF THE LAMP ASSEMBLY THROUGH THESE VENTS.
ITB92069D
Aug 2013
WheelsInfiniti Original Equipment or Genuine Accessory Alloy wheels, along with their finish coating (clear, chrome, titanium, etc.), are specifically developed to achieve Infiniti design and performance standards.
ITB04038A
Jul 2013
WheelsIf YOU CONFIRM: A vehicle needs to have the brake rotors resurfaced (front or rear). ACTION: Use the ProCut PFM Series on-car brake lathe to perform brake rotor resurfacing and follow the tips listed in this bulletin.
ITB00024F
Jul 2013
SuspensionSERVICE INFORMATION - This bulletin is to assist you in responding to customer questions about brake operation, and provides diagnostic and repair information for each item listed, if any should occur. - Most brake issues fall into the following categories: a.
ITB98011F
Jun 2013
Electrical SystemAs part of an enhanced emissions test for Inspection & Maintenance (I/M), some States may require the System Readiness Test (SRT) status be checked.
ITB-13-12
Apr 2013
Latches/Locks/LinkagesINFINITI: LOCK/UNLOCK REQUEST BUTTON ON OUTSIDE DOOR HANDLE OUTSIDE DOOR HANDLE DOES NOT RESPOND. LOCK/UNLOCK REQUEST BUTTON LOCATED ON OUTSIDE DOOR HANDLES OF VEHICLES CAN BE DISABLED (OR ENABLED) THROUGH EITHER THE "COMFORT & CONV" SETTINGS OF THE AUDIO/VISUAL/NAVIGATION...
ITB99001A
Mar 2013
SuspensionSERVICE INFORMATION This bulletin provides information to identify: - A leaking strut or a shock absorber that qualifies for replacement under warranty.
ITB-11-049-B
Jul 2012
Electrical SystemINFINITI: REPROGRAMMING ELECTRONIC CONTROL UNIT (ECU) ON ALL QUALIFYING VEHICLES. NO MODELS LISTED. MODEL YEARS 1998-2013. *PE
ITB-09-050
Sep 2010
TiresINFINITI: TIRE PRESSURE MONITORING SYSTEM (TPMS) WARNING LIGHT ON/BLINKING. NO MODELS OR MODEL YEARS LISTED. *PE UPDATED ON 08-11-2011. *KB
ITB-09-062
Nov 2009
EquipmentINFINITI: VENT CONTROL VALVE REPLACEMENT. NO APPLIED VEHICLES AFFECTED: ALL MODELS; NO MODEL YEARS LISTED. *PE
ITB-01-003B
Nov 2009
Seat BeltsINFINITI: D RING RESIDUE CAN CAUSE SLOW SEAT BELT RETRACTION. SEAT BELT RETRACTION OF THE FRONT SEAT BELT(S) IS SLOW, CAUSED BY RESIDUE BUILD UP ON THE D RINGS. MODELS FX35/FX45(03-08); G35 COUPE(03-07); G35(03-06); I30/I35 (00-04); Q45(02-06); QX4(00-03); QX56(04-07. *PE
ITB-09-020
Apr 2009
Electrical SystemINFINITI: ELECTRONIC CONTROL UNIT DAMAGE CAN RESULT FROM IMPROPER BATTERY CONNECTION. THE BATTERY IS REQUIRED TO STAY CONNECTED WHEN THE ENGINE IS RUNNING. NO MODEL YEARS LISTED. *PE
03031
Apr 2007
Exterior LightingEXTERIOR LAMP FOGGING. *KB
06004
Mar 2006
Engine And Engine CoolingMALFUNCTION INDICATOR LAMP WITH DIAGNOSTIC TROUBLE CODE U1000 OR U1010 STORED IN ENGINE CONTROL UNIT. 2002 - 2006 INFINITI VEHICLES WITH CAN COMMUNICATION. *AK
06009
Mar 2006
Engine And Engine CoolingENGINE OIL COOLER GASKET AVAILABLE. *TT
03056A
Nov 2005
Service BrakesESSENTIAL TOOL J-45741-INF ABS ACTIVE WHEEL SENSOR CHECKER. *TT
04045
Sep 2004
Engine And Engine CoolingENGINE WILL NOT CRANK (NO START) WITH OUTSIDE TEMPERATURE BELOW 0 DEGREES F. *TT
04001
Jan 2004
EquipmentREMOTE KEYLESS ENTRY REPLACEMENT PARTS. *TT
03065
Nov 2003
Interior LightingCLOCK BULB REPLACEMENT. VARIOUS MODELS INCLUDING 2004 I35. *TT
ITB00067B
Oct 2003
SeatsDRIVER'S SEAT WILL NOT MOVE FORWARD OR BACKWARD. *TT
ITB99016B
Aug 2003
Seat BeltsFRONT SEAT BELT LATCH PLATE RETAINING BUTTON MISSING. VARIOUS MODELS INCLUDING THE 2004 G35. *TT
02027A
Jul 2003
Unknown Or OtherMALFUNCTION INDICATOR LAMP ON WITH REAR O2 SENSOR DIAGNOSTIC TROUBLE CODES P0138, P0139, P0140, P0158, P0159, P0160, P1147 AND P1167. *TT
03043
Jun 2003
Engine And Engine CoolingRATTLE NOISE FROM ENGINE WHEN STARTED COLD. *TT
03015
Mar 2003
Engine And Engine CoolingLACK OF POWER. *SCC
99046C
Nov 2002
Engine And Engine CoolingENGINE WILL NOT START. VEHICLE IMMOBIILIZER SYSTEM/NISSAN ANTI-THEFT SYSTM (IVIS/NATS). *TT
02070
Nov 2002
Engine And Engine CoolingENGINE ROUGH RUNNING, SURGING, LOW ENGINE POWER WITH MALFUNCTION INDICATOR LIGHT ON AND DIAGNOSTIC TROUBLE CODE P0102 (MASS AIRFLOW SENSOR) STORED. *TT
ITB02047
Aug 2002
Unknown Or OtherCUSTOMERS MAY COMMENT THAT THE VEHICLE DYNAMIC CONTROL SLIP LIGHT IS ON WITH A MECHANICAL NOISE WITH BRIEF SLOWING OR HESITATING SENSATION OF THE VEHICLE. *TT
02027
Apr 2002
Unknown Or OtherMALFUNCTION INDICATOR LAMP ON WITH REAR 02 SENSOR DIAGNOSTIC TROUBLE CODE P0138, P0139, P0158, P0159, P1147 AND P1167 SET. *TT

Showing 60 of 67 distinct bulletins on file for this vehicle.

Before you buy this vehicle

A test-drive checklist generated from this vehicle's own complaint and recall record.

  1. Cold-start it yourself and listen for the first thirty seconds.Knocking, ticking that fades as it warms, or blue or white smoke on startup are the sounds of this vehicle's engine cluster. Check the oil level and the coolant color, and ask whether the engine or its head gaskets have ever been out.
  2. Find the roughest road nearby.Clunks over bumps, a droning hum that changes when the car leans, or a corner that sits low are this vehicle's suspension complaints. Wheel bearings and control arm bushings lead the parts list.
  3. Watch the airbag warning light through a full key cycle.It should light on start and go out within seconds. A light that stays on, or never lights at all, means the system needs attention. Run the VIN for inflator recalls specifically.
  4. Run the VIN against open recalls before you negotiate.This vehicle has 5 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
  5. Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.

Parts search directory

The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.

Open the parts directory for this Infiniti I35 →