2002 Jaguar X-Type

116 federal complaints (189 component records) · 2 recall campaigns on file · 123 service bulletins · 2 Canadian recalls
See all 8 model years of the Jaguar X-Type →
Engine
2.5L 6-cyl
Fuel
Premium
Drive
4WD/AWD
EPA economy
17 city / 24 hwy
Federal complaints
116
Recall campaigns
2
Specifications show one example EPA configuration for this model year; other engines, drivetrains, and trims exist and the records below cover all of them.
How to read this file. Complaint records are unverified owner submissions to the federal safety agency. Counts are raw, not adjusted for sales volume or vehicle age. Recall campaigns apply to the model; only a VIN check shows whether this car is affected or repaired. Parts shown are named by an editorial note or listed as a search directory; none is a diagnosis. Full methodology.

Fault profile

Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.

Power train
53
Engine & cooling
17
Tires
14
Brakes
12
Electrical system
11
Speed control
10
Glass & wipers
9
Body & structure
9
Complaints are owner-reported and not verified by the agency.

Known issues

The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.

Power train

53 complaint records1 fire report2 crash reports
"WHEN CROSSING A HIGHWAY INTERSECTION THE VEHICLE ENGAGED INTO LIMPMODE WHICH CAUSED THE ELECTRICAL SYSTEM TO SHUT DOWN, AND VEHICLE DECELERATED TO 5 MPH. *AK..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse power train parts in the directory →

Engine & cooling

17 complaint records1 fire report1 crash report
"STEERING COLUMN SHIMMIED WHEN DEPRESSING BRAKE; STEERING COLUMN MADE RUBBING NOISE; TWO TIRES BLEW OUT; ELECTRICAL MALFUNCTION LIGHT TURNED ON; POOR FM RECEPTION; FRONT SEATS ROCK. MR..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse engine & cooling parts in the directory →

Tires

14 complaint records1 fire report2 crash reports
"2002 JAGUAR X TYPE DEVELOPED TIRE BELT SEPARATION.*MR PRIOR TO THE SEPARATION THE VEHICLE VIBRATED WHILE BEING DRIVEN. *NM..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse tires parts in the directory →

Recall campaigns

Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.

CampaignComponentSummaryRemedy
04V487000Parking BrakeON CERTAIN PASSENGER VEHICLES EQUIPPED WITH LHD MANUAL TRANSMISSIONS, THE HAND BRAKE, WHICH APPLIES THE PARKING BRAKE, MAY NOT APPLY SUFFICIENT PRESSURE TO THE BRAKE PADS TO PREVENT THE VEHICLE FROM MOVING IF THE MANUAL...Normally free
03V011000Exterior LightingON CERTAIN PASSENGER SEDANS, THE POWER CIRCUIT WHICH FEEDS THE DIRECTION INDICATOR SYSTEM COULD FAIL.Normally free

Transport Canada recalls

Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.

RecallSystemUnits (CA)Summary
2004339
2004-09-15
Brakes353On certain vehicles equipped with a manual transmission, the automatic handbrake adjustment may fail to properly adjust the parking brake.
2003005
2003-01-13
Electrical2,613On certain vehicles, when power is lost to the external turn signal indicators, the internal "tell tales" flash as if there was no fault which is in contravention or the vehicle compliance requirements.

Service bulletins and warranty extensions

Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.

BulletinTypeComponentSummary
SSM59597Attachme
Apr 2021
Electrical SystemAttachment.
SFCC_09AUG18_REV
Aug 2018
EquipmentInControl Touch Pro phase 4 customer letter
SFCC_08MAR18
Mar 2018
EquipmentJaguar Land Rover Shop Foreman Conference Call
SFCC_14DEC17
Dec 2017
EquipmentPresentation from Dealer Shop Foreman Conference Call
SSM-72805
Jun 2016
Engine And Engine CoolingISSUE: A CUSTOMER MAY RAISE A CONCERN OF THEIR VEHICLE NOT PASSING STATE INSPECTION IN CALIFORNIA AND THERE IS NO WARNING LIGHT OR OTHER SUGGESTION OF A FAULT.
Show 55 more bulletins
BulletinTypeComponentSummary
SSM51357
Oct 2014
Fuel System"ISSUE: WHEN INVESTIGATING CUSTOMER REPORTS FOR INCORRECT FUEL GAUGE CONCERNS THE DEALER TECHNICIAN MAY DIAGNOSE THAT THE FUEL SENDERS ARE OPEN CIRCUIT. THIS DIAGNOSIS MAY BE INCORRECT DEPENDING ON THE MULTIMETER SETTINGS SELECTED BY THE TECHNICIAN DURING MEASUREMENT.
SSM71361
May 2014
EquipmentDiagnostic Software Hardware
SSM71861
May 2014
Electrical SystemUnable to Login to SDD - Recommended TOPIx browsers screen is displayed.
SSM63597
Mar 2014
Electrical System"ISSUE: JAGUAR LAND ROVER NORTH AMERICA SERVICE DIAGNOSTICS WOULD LIKE TO MAKE ALL SDD USERS AWARE OF AN EMERGING CONCERN BEING TRACKED VIA THE EPQR SYSTEM.
DVD13704
Mar 2014
EquipmentThis update contains a software update for the HD RADIO? module
DVD13606
Jan 2014
Electrical SystemSoftware update 06
SSM70058
Nov 2013
CommunicationVehicle Communication Device fails to communicate
SSM-68358
Sep 2013
EquipmentTHIS SSM HAS BEEN RELEASED TO ADDRESS THE HIGH NUMBER OF SPEAKER ASSEMBLIES RETURNED, MANY OF WHICH ARE DEEMED AS “N FAULT FOUND”. CAUSE: INCORRECT DIAGNOSIS."
SSM68358
Sep 2013
EquipmentAudio System Speaker Diagnosis
68358
Sep 2013
Equipment"ISSUE: THIS SSM HAS BEEN RELEASED TO ADDRESS THE HIGH NUMBER OF SPEAKER ASSEMBLIES RETURNED, MANY OF WHICH ARE DEEMED AS “NO FAULT FOUND”. CAUSE: INCORRECT DIAGNOSIS."
SSM44191
Apr 2013
EquipmentCheck customers phone compatibility using the Jaguar.
SSM62038
Dec 2012
Electrical SystemMongoose Update
SSM61577
Dec 2012
Electrical SystemError during key programing
SSM59857
Dec 2012
Fuel SystemFuel System Concerns.
SSM62038Attachme
Dec 2012
Electrical SystemMongoose Update.
SSM60178
Oct 2012
Electrical SystemImportant firmware update required for the DA Dongle /DA-VINA.
SSM589571
Sep 2012
EquipmentImage.
SSM589572
Sep 2012
EquipmentImage.
SSM59557
Sep 2012
EquipmentUnable to access SDD after installation of DVD131.04.
DVD13104
Sep 2012
Unknown Or OtherDVD software update
SSM37157
Aug 2010
Equipment"RE-ISSUED DEC 2015. PLEASE NOTE THAT AS YET JAGUAR VEHICLES WITH BULB FAILURE MONITORING SYSTEMS FOR TRAILER LIGHT FAILURE SENSING ARE NOT COMPATIBLE WITH TRAILER LIGHT BOARDS THAT HAVE LED BASED ILLUMINATION.
TB-XT501-S934
Apr 2009
Air BagsJAGUAR: DURING STANDARD CALIBRATION TESTING OF A REPLACEMENT ADAPTIVE RESTRAINTS CONTROL MODULE (RCM). THE DEPLOYMENT TIME FOR SIDE AIRBAG AND SIDE CURTAIN AIRBAG WAS NOT OPTIMIZED FOR ONE SPECIFIC POTENTIAL DEPLOYMENT SCENARIO. *PE
SSM39290
Dec 2008
Electrical System"HELP WITH DIAGNOSING ANY ISSUES / FAULTS CAN BE GAINED BY PHONING YOUR JAGUAR TECHNICAL HELPLINE TO HELP US WITH OUR ANALYSIS PLEASE ENSURE THAT YOU HAVE THE FOLLOWING INFORMATION AVAILABLE BEFORE CONTACTING JAGUAR CARS: VIN VEHICLE TYPE AND MODEL DATE ACM WAS FITTED TO THE...
JTB00093
Mar 2008
SteeringPOWER ASSIST STEERING LEAK/HEAVY/NOISY - DIAGNOSTIC AID. *NJ
20408
Sep 2006
SuspensionCREAKING NOISE WHEN BRAKING OVER SPEED BUMPS FRONT CONTROL ARM HYDROBUSH REPLACE CONTROL ARM. *EH THIS SERVICE BULLETIN REPLACES XT20408 DATED 02/04. *EH THIS SERVICE BULLETIN REPLACES XT20408 DATED 03/04. *KB
501036
Aug 2006
VisibilityWINDSHIELD HEATER INOPERATIVE. *KB
21101
Feb 2006
SteeringSQUEAKING NOISE POWER STEERING SYSTEM FLUSH SYSTEM. *EH
20413
Feb 2006
SuspensionREMOVE/INSTALL FRONT SUSPENSION STABILIZER BAR BUSHING - NEW WORKSHOP PROCEDURE. *TT
30804
Oct 2005
Power TrainTRANSMISSION WHINE - SOUND TRANSMITTED BY SHIFT CABLES - REVISED SHIFT CABLES AVAILABLE. *TT
20608
Aug 2005
Parking BrakePARKING BRAKE CABLE ADJUSTMENT - REVISED SPECIFICATION. *TT
50129
Aug 2005
Air BagsSUPPLEMENTAL RESTRAINT SYSTEM (SRS) - FLASH CODES & PID CODE DEFINITIONS - DIAGNOSTICS. *TT
20412
Jul 2005
SuspensionREAR SUSPENSION - REMOVE/INSTALL FRONT LOWER CONTROL ARM. NEW WORKSHOP PROCEDURE. *TT
30321
Jul 2005
Electrical SystemELECTRONIC THROTTLE BODY-CLEANING PROHIBITED. *SC
30311
Jun 2005
Engine And Engine CoolingCHECK ENGINE MALFUNCTION INDICATION LAMP (MIL) ILLUMINATING WITH DIAGNOSTIC TROUBLE CODE (DTC) P0341 (CMP SENSOR-BANK) OR P1341 (CMP SENSOR-BANK2) STORED. *TT
30806
Jun 2005
Power TrainDIFFICULT ENGAGING FIRST OR REVERSE GEAR, ESPECIALLY WHEN THE VEHICLE IS COLD. *TT
50130
Jun 2005
VisibilityCONCERNS OF THE WINDSHIELD WIPER BLADE(S) SQUEAKING, SMEARING, OR JUDDERING. *TT
50121
May 2005
SeatsPREMATURE FRONT SEAT BACKREST WEAR ON CLASSIC STYLE SEATS - OUTER BOLSTER SUPPORT WIRE - MODIFICATION PROCEDURE. UPDATE. *TT ORIGINAL. *TT
50128
May 2005
StructureEXTERIOR FRONT DOOR HANDLE HARD TO OPEN - DEFLECTION OF LINK ROD - REPLACE LINK ROD. UPDATE. *TT
10008
Mar 2005
Power TrainDRIVESHAFT VIBRATION DIAGNOSTIC METHOD REPAIR. *EH UPDATE. *TT AMENDED VERSION 09/04. *TT
20409
Feb 2005
SuspensionFRONT CONTROL ARM REMOVAL/INSTALLATION - NEW PROCEDURE SRO TIME REVISION. *TT THIS BULLETIN REPLACES BULLETIN XT204-09, DATED 02/04. *TT
30505
Feb 2005
Power TrainMANUAL TRANSAXLE SELECTOR MECHANISM REMOVE/INSTALL. NEW PROCEDURE. *TT
31005
Feb 2005
Fuel SystemFUEL GAUGE FAILURE OR INTERMITTENT OPERATION FUEL LEVEL SENDER AVAILABLE SEPARATELY REPLACEMENT PROCEDURE. *EH
10011
Nov 2004
Power TrainDRIVELINE NOISE SOUND TRANSFER FROM TRANSMISSION AND DRIVELINE INSTALL SOUND DEADENING LINER. *EH
50124
Nov 2004
VisibilityINTERIOR REAR VIEW MIRROR (AUTO DIMMING) LOOSE RETAINING SPRINGS REPAIR PROCEDURE. *EH
50125
Nov 2004
Latches/Locks/LinkagesEXTERIOR DOOR HANDLE NOISY WHEN RELEASED INSTALL NEW RUBBER BUFFERS. *EH
1186
Nov 2004
Electrical SystemUSING WDS TO PROGRAM CONFIGURE CONTROL MODULES COMMON ISSUES SOLUTIONS VID BLOCK BACKGROUND INFORMATION. THIS ALSO INCLUDES 2003 XJ SERIES. *EH
41909
Oct 2004
EquipmentNAVIGATION SYSTEM DIAGNOSTIC PROCEDURES. *EH
20410
Sep 2004
SuspensionCREAK FROM REAR STABILIZER BAR - STABILIZER BAR BUSHING MOVEMENT - REPAIR PROCEDURE. *EH
41702
Sep 2004
Exterior LightingCONDENSATION IN HEADLAMPS REVISED CAP AVAILABLE REPAIR PROCEDURE. *EH
50120
Sep 2004
StructureLUGGAGE COMPARTMENT LID NOT OPENING CORRECTLY SPRING ACTUATORS INSTALL REVISED PARTS. *EH
30803
Aug 2004
Power TrainDAMAGE TO CLUTCH SLAVE CYLINDER DURING INSTALLATION REVISED PROCEDURE. *EH
30315
Aug 2004
Engine And Engine CoolingCOOLANT LEAK FROM THERMOSTAT HOUSING - SUPPLEMENTAL REPAIR TO SERVICE ACTION S939. *TT
50119
Jul 2004
VisibilitySUN VISOR MIRROR BULB NOW AVAILABLE SEPARATELY REPLACEMENT PROCEDURE. *EH
20605
Jul 2004
Service BrakesBRAKE BOOSTER PERFORMANCE - CHECK VALVE DETERIORATION - INSPECT & REPAIR. *TT
30313
Jun 2004
Engine And Engine CoolingHISSING NOISE DRIVABLE ISSUES DTC P0171 P0174 LEAKING IMT O RING IMT O RING AVAILABLE SEPARATELY. *EH

Showing 60 of 123 distinct bulletins on file for this vehicle.

Before you buy this vehicle

A test-drive checklist generated from this vehicle's own complaint and recall record.

  1. Drive it from a dead stop, twice, on a hill if you can.Shudder, hesitation, or a lurch under light throttle is how this vehicle's largest complaint cluster shows itself. Then ask for the transmission service history in writing; repeat repairs are a pattern, not a fluke.
  2. Cold-start it yourself and listen for the first thirty seconds.Knocking, ticking that fades as it warms, or blue or white smoke on startup are the sounds of this vehicle's engine cluster. Check the oil level and the coolant color, and ask whether the engine or its head gaskets have ever been out.
  3. Read the tire date codes and look for uneven wear.Uneven wear on this vehicle often points back to the suspension. Four different date codes tell their own story.
  4. Run the VIN against open recalls before you negotiate.This vehicle has 2 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
  5. Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.

Parts search directory

The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.

Open the parts directory for this Jaguar X-Type →