Vehicles / Lexus / Es300 / 2002

2002 Lexus Es300

153 federal complaints (194 component records) · 2 recall campaigns on file · 4 federal investigations · 88 service bulletins · 2 Canadian recalls
See all 15 model years of the Lexus Es300 →
Engine
3.0L 6-cyl
Fuel
Regular
Drive
FWD
EPA economy
18 city / 27 hwy
Federal complaints
153
Recall campaigns
2
Specifications show one example EPA configuration for this model year; other engines, drivetrains, and trims exist and the records below cover all of them.
How to read this file. Complaint records are unverified owner submissions to the federal safety agency. Counts are raw, not adjusted for sales volume or vehicle age. Recall campaigns apply to the model; only a VIN check shows whether this car is affected or repaired. Parts shown are named by an editorial note or listed as a search directory; none is a diagnosis. Full methodology.

Fault profile

Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.

Power train
55
Speed control
51
Brakes
15
Engine & cooling
12
Electrical system
11
Other
9
Air bags
9
Tires
7
Complaints are owner-reported and not verified by the agency.

Known issues

The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.

Power train

55 complaint records1 crash report
"THE TRANSMISSION HAD A JERK IN THE TRANSMISSION, THE DEALER TOLD THE CONSUMER IT WAS THE DESIGN THE OF THE VEHICLE. *TS *JB..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse power train parts in the directory →

Speed control

51 complaint records30 crash reports
"CONSUMER STATED WHILE PARKING VEHICLE AND DEPRESSING THE BRAKE THE VEHICLE SURGED FORWARD AND RAN INTO A STREET SIGN AND BARRIER GATE. *AK *NM..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse speed control parts in the directory →

Brakes

15 complaint records5 crash reports
"STEERING WHEEL SHIMMY WHEN BRAKES ARE APPLIED. THIS STARTED TO OCCUR APPROX AT 22000 MILES. THE CARE NOW HAS APPROX 26000 MILES. FOUND 2 OTHER COMPLAINTS WHILE RESEARCHING THIS PROBLEM. ODI #S 10034592 AND 10037938...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse brakes parts in the directory →

Federal defect investigations

Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.

InvestigationStatusComponentSubject
DP09001
opened Apr 2009
closed Oct 2009Vehicle Speed ControlUNWANTED AND UNINTENDED ACCELERATION
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED DP09-001 ON APRIL 8, 2009, TO EVALUATE A DEFECT PETITION REQUESTING ADDITIONAL INVESTIGATION OF POTENTIAL THROTTLE CONTROL SYSTEM DEFECTS UNRELATED TO FLOOR MAT INTERFERENCE WITH ACCELERATOR PEDALS IN MODEL...
DP05002
opened Aug 2005
closed Jan 2006Vehicle Speed ControlVEHICLE SPEED CONTROL
IN A LETTER DATED JULY 8, 2005, AND AFTER EXPERIENCING TWO INCIDENTS (AND ONE CRASH) WHERE HE ALLEGES HIS MODEL YEAR (MY) 2002 CAMRY ACCELERATED WITHOUT DRIVER INPUT, MR.
PE04021
opened Mar 2004
closed Jul 2004Vehicle Speed ControlTHROTTLE CONTROL SYSTEM
THE LEXUS MODELS WERE THE SUBJECT OF DEFECT PETITION (DP) 04-003.TWELVE ODI COMPLAINTS ARE DUPLICATIVE TO TOYOTA REPORTS, INCLUDING THE TWO MINOR CRASHES.THE V6 EQUIPPED SOLARA MODELS HAVE BEEN EXCLUDED BECAUSE THEY DO NOT CONTAIN THE SUBJECT THROTTLE CONTROL...
DP04003
opened Feb 2004
closed Mar 2004Vehicle Speed ControlTHROTTLE CONTROL SYSTEM
THE POPULATION NUMBER NOTED ABOVE IS ESTIMATED.IN THE JANUARY 15TH, 2004 PETITION REQUEST LETTER TO THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA), THE PETITIONER IDENTIFIED 37 VOQ COMPLAINTS AS RELATED TO VEHICLE SPEED CONTROL ISSUES SIMILAR TO...

Recall campaigns

Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.

CampaignComponentSummaryRemedy
01V372000Air BagsVEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH A THREE-SPOKE STYLE STEERING WHEEL. DURING AIR BAG DEPLOYMENT, IT IS POSSIBLE THAT THE BOTTOM SEAM OF THE FRONT DRIVER'S SIDE AIR BAG MODULE COVER (HORN PAD) COULD...Normally free
01V371000Service Brakes, HydraulicVEHICLE DESCRIPTION: PASSENGER VEHICLES. THE LEFT FRONT BRAKE TUBE MAY HAVE BEEN DEFORMED PRIOR TO VEHICLE DELIVERY DUE TO IMPROPER INSTALLATION OF A COIL SPRING SPACER THAT WAS INSTALLED TO PREVENT DAMAGE TO THE...Normally free

Transport Canada recalls

Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.

RecallSystemUnits (CA)Summary
2001283
2001-12-05
Airbag438Certain 2002 model Lexus ES300 vehicles, during air bag deployment, it is possible that the bottom seam of the front driver's side air bag module cover (horn pad) could be torn away allowing the bottom portion of the cover to completely...
2001284
2001-12-05
Brakes152Certain passenger vehicles. The left front brake tube may be deformed prior to vehicle delivery due to improper installation of a coil spring spacer that was installed to prevent damage to the vehicle during transportation, if the brake...

Service bulletins and warranty extensions

Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.

BulletinTypeComponentSummary
L-SB-0020-24
Apr 2024
StructureVehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc.
L-SB-0021-24
Apr 2024
StructureLexus vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination.
L-SB-0022-24
Apr 2024
StructureAcid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere.
Safety Recall 22
Apr 2022
EquipmentLexus Safety Recall and Service Campaign - Technician Certification Requirements 4.13.2022
Lexus PRO19-02 -
Jan 2022
EquipmentPOL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Lexus. This information must be kept near the point of vehicle sale and be available to any customer that requests it.
Show 55 more bulletins
BulletinTypeComponentSummary
L-SB-0002-20 Rev
Aug 2020
Power TrainTSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak?
L-SB-0023-20
Jun 2020
WheelsTSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. ST004-01, SU001-08, and L-SB-0174-08. The aforementioned bulletins are obsolete, and any printed versions should be discarded.
L-SB-0174-08 Obs
Jun 2020
SteeringTSB: OBSOLETE NOTICE June 23, 2020: This bulletin is now obsolete. Please see L-SB-0023-20.
Lexus Safety Re
May 2020
EquipmentSafety Recall and Service Campaign - Technician Certification Requirements
L-SB-0008-20
Apr 2020
EquipmentTSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003-93, PG002-90, L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003 93, and PG002-90.
L-SB-0179-17 Obs
Apr 2020
EquipmentTSB: OBSOLETE NOTICE April 06, 2020: This bulletin is now obsolete. Please see L-SB-0008-20. Replacement Certification Labels and VIN Plates
L-SB-0021-14_Obs
Jan 2018
EquipmentTSB: OBSOLETE NOTICE January 22, 2018: This bulletin is now obsolete. Please see L-SB-0001-18.
L-SB-0048-08 Obs
Dec 2017
EquipmentTSB: Replacement Certification Labels. OBSOLETE NOTICE November 28, 2017: This bulletin is now obsolete. Please see L-SB-0179-17.
L-SB-0021-14 Rev
Sep 2016
EquipmentTSB: Revision Notice: Applicability section has been updated to include 2016-2017 applicable model year Lexus vehicles. The Repair Procedure section, Required Tools & Equipment section, and the Repair Procedure section has been updated.
L-SB-0025-14
Jul 2015
EquipmentTSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased.
L-SB-0066-11 Rev
Apr 2015
Electrical SystemLSB: When servicing interior electrical switches and components, please note the precautions in this bulletin to avoid damaging electrical components and switches.
L-SB-0025-14 Rev
Nov 2014
EquipmentTSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased.
L-SB-0021-14 Rev
Oct 2014
EquipmentTSB: Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins.
L-SB-0082-14
Oct 2014
Power TrainTSB: The purpose of this bulletin is to provide precautions to follow when installing an automatic transmission/transaxle assembly to avoid MIL "ON" shifting issues and/or transmission damage.
L-SB-0007-11 Rev
Oct 2014
Power TrainTSB: The purpose of this service bulletin is to provide information regarding the installation of the correct torque converter bolts during automatic transmission/transaxle assembly replacement.
L-SB-0041-11 Rev
Oct 2014
Power TrainTSB: OBSOLETE NOTICE-October 16, 2014: This bulletin is now obsolete. Please see L-SB-0082-14.
LSB008214
Oct 2014
Power TrainAuto matic Transmission Replacement kPrecautions
L-SB-0025-14 Rev
Jul 2014
EquipmentTSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased.
L-SB-002-01 - OB
Jul 2014
Unknown Or OtherTSB: OBSOLETE NOTICE: July 7, 2014: This bulletin is now obsolete.
LSB002514A
Jul 2014
Electrical SystemImmobilizer and Smart Key Reset
LSB002514B
Jul 2014
Electrical SystemImmobilizer and Smart Key Reset
LSB002514
Jul 2014
Electrical SystemImmobilizer and Smart Key Reset.
L-SB-0021-14
Jun 2014
Electrical SystemTSB: Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins.
L-SB-0015-10 Rev
Jun 2014
Unknown Or OtherTSB: OBSOLETE NOTICE-June 12, 2014: This bulletin is now obsolete.
LSB002114
Jun 2014
EquipmentTechstream ECU Flash Reprogramming Procedure.
L-TT-0111-13
Jan 2014
Air BagsLexus vehicles are equipped with Supplemental Restraint Systems (SRS), including various airbags and in some models, seat belt pre-tensioners, to help reduce the risk of injury in a collision.
L-SB-0092-13
Dec 2013
VisibilityThe following procedures are recommended during routine maintenance or in the event of a customer concern for wiper performance.
L-BO-004-05 Obso
Dec 2013
VisibilityThis bulletin is now obsolete. Please see L-SB-0092-13.
LSB009213B
Dec 2013
VisibilityWindshield Wiper Blade Maintenance and cleaning
L-SB-0143-11 Rev
Nov 2013
SeatsBeginning in 1998, Lexus introduced side airbags as optional equipment. Lexus does NOT recommend replacement of original seat covers with non-Lexus leather or other seat cover materials on vehicles due to the following: Seat covers NOT recommended by Lexus may affect side airbag...
L-TT-0031-10
Nov 2013
EquipmentAdhesive & sealant cross reference Information
LTT014513
Nov 2013
VisibilitySpots in Window Glass - vehicle exterior
L-SB-0041-11 Rev
Oct 2013
Power TrainThis bulletin is now obsolete. Please see L-SB-0082-14.
L-SB-0010-13
Feb 2013
EquipmentA new Special Service Tool (SST 09709-00002) has been introduced to aid in the inspection procedure for certain vehicles equipped with a floor pedal-type parking brake system. This bulletin references the correct method for installing the Brake Pedal Force Gauge.
LSB001013
Feb 2013
Service BrakesBrake Pedal Force Gauge SST for Parking Brake Inspection.
Lexus Floor Mat
Jan 2013
Equipment Adaptive/MobilityIn the recent Bi-annual Floor Mat reminder letter distributed November, 2012, Lexus indicated that we were developing support materials that will help remind dealership customers and associates of the importance of proper floor mat usage.
L-SB-0015-10 Rev
Jan 2013
Electrical SystemFlash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins.
L-SB-0066-11 Rev
Jan 2013
Electrical SystemWhen servicing interior electrical switches and components, please note the precautions in this bulletin to avoid damaging electrical components and switches.
L-TT-0111-13
Jan 2013
Air BagsLexus vehicles are equipped with SRS, including various airbags and in some models, seat belt pre-tensioners, to help reduce the risk of injury in a collision. If a customer expresses any concerns that the SRS airbags or pretensioner devices did not per
LSB-0143-11
Nov 2011
SeatsLEXUS: INFORMATION REGARDING THE SEAT COVER REPLACEMENT, EQUIPPED WITH SIDE AIR BAGS, THE MODIFICATIONS THAT MIGHT NEGATIVELY AFFECT SIDE AIR BAG PERFORMANCE CAN RESULT IN SEVERE INJURIES. *PE
LSB-0015-10
Feb 2010
Electrical SystemLEXUS: TECHSTREAM ECU FLASH REPROGRAMMING PROCEDURE. FLASH REPROGRAMMING ALLOWS THE ECU SOFTWARE TO BE UPDATED WITHOUT REPLACING THE ECU. FLASH CALIBRATION UPDATES FOR SPECIFIC VEHICLE MODELS/ECUS ARE RELEASED AS FIELD FIX PROCEDURES DESCRIBED IN INDIVIDUAL SERVICE BULLETINS. *PE
00504
May 2004
StructureRATTLE/SQUEAK NOISE CAUSED BY MOON ROOF WEATHERSTRIP STICKING TO THE BODY. *TT
00304
May 2004
Service BrakesFRONT BRAKE COMPONENT IDENTIFICATION. *TT
00404
May 2004
StructureREAR DOOR TRIM PANEL LOWER SEAL RATTLE. *TT
00304
Apr 2004
Power TrainTHE PROPER IDENTIFICATION OF THE 7 SOLENOIDS USED IN THE U150E/U151E/U151F TRANSMISSIONS. *TT
3272
Mar 2004
Unknown Or OtherREPAIR MANUAL CORRECTION. DIAGNOSTIC - SFI SYSTEM. *TT
00304
Feb 2004
StructureREAR PACKAGE TRAY SUNSHADE BINDING. *MR
00104
Jan 2004
StructureA RATTLE OR TICK NOISE FROM THE BASE OF THE WINDSHIELD. THE COWL COVER (LOUVER SUB-ASSEMBLY) HAS BEEN MODIFIED TO IMPROVE THIS CONDITION. *TT
01103
Oct 2003
StructureRATTLE FROM BELOW THE REAR PACKAGE TRAY AREA OR BEHIND THE REAR SEAT BACK WHILE DRIVING. 2004 ES330 AS WELL. *TT
00903
Oct 2003
VisibilityFRONT DOOR POWER WINDOW REGULATORS MAY DEFORM AFTER USE. *TT
TC00403
Aug 2003
Power TrainENGINE CONTROL MODULE (ECM) CALIBRATION - SHIFTING ENHANCEMENT. *TT
3157
Jul 2003
Air BagsSUPPLEMENTAL RESTRAINT SYSTEM. REPAIR MANUAL CORRECTION. 00245-RM911-U1. *TT
00403
May 2003
Electrical SystemRE-CALIBRATION OF COMPASS. *TT
00303
May 2003
SeatsSEATBACK BOARD IMPROVEMENT. *TT *JB
00403
Apr 2003
VisibilityCREAK NOISE AT TOP OF WINDSHIELD AND/OR BACK WINDOW GLASS. RECOMMENDED REPAIR PROCEDURE. *TT

Showing 60 of 88 distinct bulletins on file for this vehicle.

Before you buy this vehicle

A test-drive checklist generated from this vehicle's own complaint and recall record.

  1. Drive it from a dead stop, twice, on a hill if you can.Shudder, hesitation, or a lurch under light throttle is how this vehicle's largest complaint cluster shows itself. Then ask for the transmission service history in writing; repeat repairs are a pattern, not a fluke.
  2. Test the throttle response and the cruise control on an open road.A surge, a hang in engine speed after lifting off, or cruise that will not set or cancel cleanly are the speed-control complaints on this vehicle.
  3. Brake hard once from speed on an empty road.A pull to one side, a pulsing pedal, a pedal that sinks at a stop, or an ABS light that stays lit are the brake complaints on this vehicle presenting themselves.
  4. Run the VIN against open recalls before you negotiate.This vehicle has 2 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
  5. Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.

Parts search directory

The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.

Open the parts directory for this Lexus Es300 →