Fault profile
Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.
Known issues
The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.
Fuel system
Engine & cooling
Electrical system
Federal defect investigations
Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.
| Investigation | Status | Component | Subject |
|---|---|---|---|
| PE11038 opened Dec 2011 | closed Mar 2012 | Fuel System, Other | Fuel level gauge system failure - led to recall 12V088000 In a March 5, 2012 letter to NHTSA, Nissan North America, Inc. (Nissan) submitted a Defect Information Report identifying a defect in the combination meter circuit board in approximately 8,120 model year 2003 through 2004 Infiniti M45 vehicles manufactured... |
| EA09005 opened Apr 2009 | closed Apr 2012 | Air Bags | Non-deployment of Side Thorax Air Bags - led to recall 12V079000 The subject vehicles are equipped with seat-mounted, side thorax air bags for the driver and front passenger.This investigation revealed that faulty side air bag module electrical connectors located under the driver and front passenger seats can cause an... |
| PE08067 opened Dec 2008 | closed Apr 2009 | Air Bags | SIDE AIR BAG NON-DEPLOYMENT THE SUBJECT VEHICLES ARE EQUIPPED WITH SEAT-MOUNTED, SIDE TORSO AIR BAGS FOR THE DRIVER AND FRONT PASSENGER.THIS INVESTIGATION HAS REVEALED THAT FAULTY SIDE AIR BAG MODULE CONNECTORS LOCATED UNDER THE FRONT SEATS CAN CAUSE AN INTERRUPTION IN THE ELECTRICAL... |
Recall campaigns
Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.
| Campaign | Component | Summary | Remedy |
|---|---|---|---|
| 12V088000 | Fuel System, Gasoline | NISSAN IS RECALLING CERTAIN MODEL YEAR 2003-2004 INFINITI M45 VEHICLES MANUFACTURED FROM MARCH 7, 2002, THROUGH JUNE 3, 2004. | Normally free |
| 03V455000 | Engine And Engine Cooling | ON CERTAIN PASSENGER VEHICLES, THE CIRCUIT BOARD FOR THE CRANK POSITION SENSOR OR CAM POSITION SENSOR MAY HAVE AN IMPROPER SOLDER JOINT DUE TO SOLDER DEFORMATION CAUSED BY HEAT STRESS ACCELERATED BY THE EXISTENCE OF... | Normally free |
Transport Canada recalls
Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2012087 2012-03-06 | Fuel System | 174 | Certain vehicles may experience fuel gauge errors. The gauge may read higher than the actual level in the gas tank, or always indicate full. As such, the vehicle could run out of gas without notice. |
| 2003267 2003-11-05 | Engine | 74,143 | On certain vehicles, the circuit board for the crank position sensor may have an improper solder joint. This could cause the Service Engine Soon warning light to come on, create a no start condition, cause reduced engine power, or cause... |
Service bulletins and warranty extensions
Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| ITB09-063C Apr 2026 | Structure | CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. | |
| ITB13-052E May 2024 | Electrical System | INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. | |
| ITB13-007I Apr 2024 | Visibility/Wiper | REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. | |
| ITB17-009H Apr 2024 | Visibility/Wiper | WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. | |
| ITB09-039K Apr 2024 | Visibility/Wiper | WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. |
Show 55 more bulletins
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| ITB09-039J Feb 2023 | Visibility | WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. | |
| ITB13-007H Feb 2023 | Visibility | REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. | |
| ITB10-067C Feb 2023 | Wheels | WHEEL BEARING COLLISION DAMAGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. | |
| ITB16-006A Mar 2021 | Electrical System | INFINITI; FRONT SONAR PARKING SENSOR SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. | |
| ITB11-003F Mar 2021 | Electrical System | NAVIGATION MAP DATA UPDATE MATRIX This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. | |
| ITB19-008 Apr 2019 | Equipment | EXTERIOR CLEANING INFORMATION SERVICE INFORMATION When cleaning the exterior of an Infiniti vehicle, damage may occur when using a cleaner with too high of an alkaline concentration. - Always refer to the Appearance and care section of the related owner?s manual. | |
| ITB18-037 Oct 2018 | Structure | PLASTIC INTERIOR TRIM PROTECTIVE COVERING REMOVAL SERVICE INFORMATION Vehicles are delivered with plastic interior trim protective covering on the front and rear seats, front and rear door panel finishers, steering wheel, and sun visors (see examples on page 2). | |
| ITB18-034 Oct 2018 | Power Train | TRANSMISSION & ENGINE AUTOMATED DATA COLLECTION AND DIAGNOSTIC REPORTING SERVICE INFORMATION To support proper diagnosis and to promote Fixed-Right-First-Time ? | |
| Infiniti USA Ret Oct 2018 | Equipment | Infiniti USA Electronic Field Communication Subject: Retailed Vehicle Open Campaign Report Lists Updated The lists for each retailer?s Retailed Vehicle Open Campaign Report has been updated today in DBS. | |
| Infiniti USA Tak Oct 2018 | Air Bags | Infiniti USA Electronic Field Communication Subject: Takata Completion Objectives for Q3 INFINITI is continuing to ask its retailers to urgently help increase customer participation in the Takata recalls to help it achieve 100% customer recall participation for the following... | |
| IPSB18-218 Retai Sep 2018 | Equipment | DBS Enhancement: Retailed Vehicle Open Campaign Report INFINITI announced the availability of a new DBS enhancement tool to the Service > Campaign screen: Retailed Vehicle Open Campaign Report on July 9, 2018, which identifies owner contact information for specific campaigns. | |
| Revision 1-IEVAP Aug 2018 | Engine And Engine Cooling | OBD II EVAP Tube Warranty Enhancement UPDATE August 17, 2018 Please discard earlier versions of this bulletin The announcement from March 21, 2017 has been revised to include: o Clarification that the refueling concern is extremely hard to fill, not intermittent, and occurs at... | |
| Revision 1-NEVAP Aug 2018 | Engine And Engine Cooling | OBD II EVAP Tube Warranty Enhancement UPDATE August 17, 2018 Please discard earlier versions of this bulletin. The announcement from March 21, 2017 has been revised to include: - Clarification that the refueling concern is extremely hard to fill, not intermittent, and occurs at... | |
| ITB01-024e Apr 2018 | Equipment | NEW PAINT GUARD FILM REMOVAL INFORMATION This bulletin applies only to new, unsold vehicles with Paint Guard Film in Dealer Stock. This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. | |
| IPSB17-130 Mar 2018 | Equipment | DBS Enhancement: Custom VIN Campaign Report INFINITI is pleased to announce the availability of a new DBS enhancement to the Service > Campaign screen: Custom VIN Campaign Report. | |
| ITB18-003 Jan 2018 | Equipment | REDUCED VEHICLE LOAD CAPACITY LABEL (REGULATORY REQUIREMENT) This bulletin applies to vehicles equipped with dealer installed or VPC installed accessories. | |
| ITB09-039e Nov 2017 | Visibility | WINDSHIELD CRACKING This bulletin has been amended to apply to the latest models and model years. Also, warranty information on pages 1 and 8 has been updated. No other changes have been made. Please discard previous versions of this bulletin. | |
| ITB17-009a Nov 2017 | Visibility | WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended to apply to the latest models and model years, and warranty information on page 2 has been updated. No other changes have been made. Please discard previous versions of this bulletin. | |
| ITB00-024g Nov 2017 | Service Brakes | BRAKE NOISE/JUDDER/PEDAL FEEL DIAGNOSIS AND REPAIR This bulletin has been amended to include vehicles built up to the publication date. Also, tips for using the ProCut? brake lathe were added on page 8, and a Brake Noise Diagnostic Worksheet was added on page 10. | |
| ITB09-015h Jul 2017 | Electrical System | 12 VOLT BATTERY STORAGE AND MAINTENANCE FOR NEW VEHICLES IN RETAILER INVENTORY This bulletin has been amended throughout. Please discard all previous versions of this bulletin. | |
| ITB14021B May 2016 | Power Train | SERVICE INFORMATION Replacement 5-speed rear wheel drive Automatic Transmission (A/T) assemblies and replacement control valves (valve bodies) now come with blank Transmission Control Modules (TCMs). | |
| ITB09063B Apr 2016 | Equipment | SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement "Certification Label" or "VIN Plate / Label" may be needed. These items may be available from Infiniti by request if certain criteria are met. | |
| ITB13007A Dec 2015 | Visibility | SERVICE INFORMATION Windshield "foreign material" that is on the surface of the glass in some cases can be cleaned off with a very particular type and grade of steel wool. | |
| ITB00031D Jan 2015 | Back Over Prevention | SERVICE INFORMATION Changes or modifications to the front seat assembly trim materials may affect the proper operation of the Front Seat-Mounted Side-Impact Supplemental Air Bags and Passenger Occupant Classification Sensor and could result in serious personal injury or death. | |
| ITB11003E Jan 2015 | Equipment | SERVICE INFORMATION Two methods are used to update/upgrade Navigation Map Data: 1. The customer goes to www.infinitinavigation.com and is mailed update disc(s) or SD card and installs data, OR 2. | |
| ITB-08-024A Jan 2014 | Air Bags | INFINITI: SRS PRECAUTIONS DURING SERVICE. INCLUDED IN THE RESTRAINTS SECTION OF THE ELECTRONIC SERVICE MANUAL (ESM) FOR EACH VEHICLE IS INFORMATION NECESSARY TO SERVICE THE SUPPLEMENTAL RESTRAINT SYSTEM (SRS) SAFELY. | |
| ITB08024C Jan 2014 | Air Bags | SERVICE INFORMATION Information necessary to service the Supplemental Restraint System (SRS) safely is included in the "RESTRAINTS" section of the Electronic Service Manual (ESM) for each vehicle IMPORTANT: Turn the ignition switch OFF, disconnect both battery terminals, and... | |
| ITB-03-051-C Nov 2013 | Exterior Lighting | INFINITI: EXTERIOR LAMP FOGGING. WATER IN THE EXTERIOR LAMPS. THIS IS GENERALLY NOT DUE TO A DEFECT. ALL CURRENT EXTERIOR LAMP ASSEMBLIES ARE VENTED TO THE ATMOSPHERE (NOT SEALED). MOISTURE IN THE AIR SOMETIMES TRAVELS INTO AND OUT OF THE LAMP ASSEMBLY THROUGH THESE VENTS. | |
| ITB92069D Aug 2013 | Wheels | Infiniti Original Equipment or Genuine Accessory Alloy wheels, along with their finish coating (clear, chrome, titanium, etc.), are specifically developed to achieve Infiniti design and performance standards. | |
| ITB13006A Aug 2013 | Electrical System | SERVICE INFORMATION This TSB is for troubleshooting of CAN Modules with "Diag-On-CAN" Diagnostics. The flow charts below are meant to troubleshoot current CAN DTCs. | |
| ITB04038A Jul 2013 | Service Brakes | If YOU CONFIRM: A vehicle needs to have the brake rotors resurfaced (front or rear). ACTION: Use the ProCut PFM Series on-car brake lathe to perform brake rotor resurfacing and follow the tips listed in this bulletin. | |
| ITB00024F Jul 2013 | Service Brakes | SERVICE INFORMATION - This bulletin is to assist you in responding to customer questions about brake operation, and provides diagnostic and repair information for each item listed, if any should occur. - Most brake issues fall into the following categories: a. | |
| ITB98011F Jun 2013 | Electrical System | As part of an enhanced emissions test for Inspection & Maintenance (I/M), some States may require the System Readiness Test (SRT) status be checked. | |
| ITB-13-12 Apr 2013 | Latches/Locks/Linkages | INFINITI: LOCK/UNLOCK REQUEST BUTTON ON OUTSIDE DOOR HANDLE OUTSIDE DOOR HANDLE DOES NOT RESPOND. LOCK/UNLOCK REQUEST BUTTON LOCATED ON OUTSIDE DOOR HANDLES OF VEHICLES CAN BE DISABLED (OR ENABLED) THROUGH EITHER THE "COMFORT & CONV" SETTINGS OF THE AUDIO/VISUAL/NAVIGATION... | |
| ITB99001A Mar 2013 | Suspension | SERVICE INFORMATION This bulletin provides information to identify: - A leaking strut or a shock absorber that qualifies for replacement under warranty. | |
| ITB-11-049-B Jul 2012 | Electrical System | INFINITI: REPROGRAMMING ELECTRONIC CONTROL UNIT (ECU) ON ALL QUALIFYING VEHICLES. NO MODELS LISTED. MODEL YEARS 1998-2013. *PE | |
| ITB09-023B Feb 2012 | Air Bags | INFINITI: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. SOME VEHICLES MAY DEVELOP INCREASED ELECTRICAL RESISTANCE IN THE CONNECTOR FOR THE SEAT-MOUNTED SIDE AIR BAG DUE TO MOVEMENT OF THE CONNECTOR. *JS | |
| ITB-09-050 Sep 2010 | Tires | INFINITI: TIRE PRESSURE MONITORING SYSTEM (TPMS) WARNING LIGHT ON/BLINKING. NO MODELS OR MODEL YEARS LISTED. *PE UPDATED ON 08-11-2011. *KB | |
| ITB-10-006A Feb 2010 | Power Train | INFINITI: 5 SPEED A/T DTC DIAGNOSES FOR P1701, P1702, P1703, P1704, P1705, P1754, P1759, P1764, P1769, P1774. APPLIES TO RE 5R05A ONLY TRANSMISSIONS (5 SPEED A/T). IF ONE OR MORE DTCS LISTED ARE FOUND STORED IN SELF DIAGNOSIS, USE THE REPAIR FLOW CHART TO ASSIST IN DIAGNOSIS. *PE | |
| ITB-09-062 Nov 2009 | Equipment | INFINITI: VENT CONTROL VALVE REPLACEMENT. NO APPLIED VEHICLES AFFECTED: ALL MODELS; NO MODEL YEARS LISTED. *PE | |
| ITB-09-020 Apr 2009 | Electrical System | INFINITI: ELECTRONIC CONTROL UNIT DAMAGE CAN RESULT FROM IMPROPER BATTERY CONNECTION. THE BATTERY IS REQUIRED TO STAY CONNECTED WHEN THE ENGINE IS RUNNING. NO MODEL YEARS LISTED. *PE | |
| 04020 Aug 2007 | Electrical System | TRAILER LIGHT WIRING. TO INCLUDE INFINITI 2006 M35/M45. *TT UPDATED 09-12-07. *KB | |
| 03031 Apr 2007 | Exterior Lighting | EXTERIOR LAMP FOGGING. *KB | |
| 06004 Mar 2006 | Engine And Engine Cooling | MALFUNCTION INDICATOR LAMP WITH DIAGNOSTIC TROUBLE CODE U1000 OR U1010 STORED IN ENGINE CONTROL UNIT. 2002 - 2006 INFINITI VEHICLES WITH CAN COMMUNICATION. *AK | |
| 04042 Aug 2004 | Equipment | NAVIGATION SYSTEM IS INOPERATIVE AND THE DISPLAY SHOWS DISC ERROR OR DVD-ROM VERSION IS NOT CORRECT. *TT | |
| 04020 Apr 2004 | Electrical System | APPROPRIATE HOOKUP POINTS FOR CONNECTING A TRAILER LIGHTS WIRING HARNESS TO THE VEHICLE. *TT | |
| 04001 Jan 2004 | Equipment | REMOTE KEYLESS ENTRY REPLACEMENT PARTS. *TT | |
| 02063B Nov 2003 | Tires | TIRE PRESSURE MONITOR SYSTEM (TPMS) WARNING LIGHT FLASHES OR STAYS ON. *TT | |
| 03065 Nov 2003 | Interior Lighting | CLOCK BULB REPLACEMENT. VARIOUS MODELS INCLUDING 2004 I35. *TT | |
| ITB99048A Nov 2003 | Equipment | THE INFINITI INTEGRATED HOMELINK TRANSMITTER SYSTEM. VARIOUS MODELS INCLUDING 1996-2004 I30/I35; 2004 Q45; 2004 M45. *TT | |
| 02063A Nov 2003 | Tires | TIRE PRESSURE MONITOR SYSTEM (TPMS) WARNING LIGHT FLASHES OR STAYS ON. VARIOUS MODELS INCLUDING 2004 M45. *TT | |
| 03063 Oct 2003 | Engine And Engine Cooling | MALFUNCTION INDICATOR LAMP ON WITH DIAGNOSTIC TROUBLE CODE P1444 STORED. *TT | |
| 03022 Aug 2003 | Equipment | VOICE COMMANDS MAY NOT SET CORRECT TEMPERATURE. *TT | |
| ITB99016B Aug 2003 | Seat Belts | FRONT SEAT BELT LATCH PLATE RETAINING BUTTON MISSING. VARIOUS MODELS INCLUDING THE 2004 G35. *TT | |
| 03048 Jul 2003 | Vehicle Speed Control | INTELLIGENT CRUISE CONTROL CANCELS DURING USE AND ENGINE CONTROL MODULE (ECM) SETS MALFUNCTION INDICATOR LAMP (MIL) ON DIAGNOSTIC TROUBLE CODE (DTC) P0605. *TT |
Showing 60 of 67 distinct bulletins on file for this vehicle.
Before you buy this vehicle
A test-drive checklist generated from this vehicle's own complaint and recall record.
- Smell for fuel and watch the first restart when hot.Hard starting when warm, hesitation under load, or any fuel odor near the tank or engine bay match this vehicle's fuel-system cluster. Check the recall table for fuel pump campaigns.
- Cold-start it yourself and listen for the first thirty seconds.Knocking, ticking that fades as it warms, or blue or white smoke on startup are the sounds of this vehicle's engine cluster. Check the oil level and the coolant color, and ask whether the engine or its head gaskets have ever been out.
- Sit in it with the engine off and test everything that has a switch.Windows, locks, lights, the cluster, the radio. Electrical faults are this vehicle's story and the hardest to see on a drive: an intermittent no-start waits for the second week of ownership. Ask for the battery's age and whether any control module has been replaced.
- Run the VIN against open recalls before you negotiate.This vehicle has 2 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
- Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.
Parts search directory
The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.
Open the parts directory for this Infiniti M45 →