Engine
5.60L 8-cyl
How to read this file. Complaint records are unverified owner submissions to the federal safety agency. Counts are raw, not adjusted for sales volume or vehicle age. Recall campaigns apply to the model; only a VIN check shows whether this car is affected or repaired. Parts shown are named by an editorial note or listed as a search directory; none is a diagnosis. Full methodology.
Fault profile
Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.
Complaints are owner-reported and not verified by the agency.
Known issues
The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.
Brakes
66 complaint records2 crash reports
"2004 INFINITI EXPERIENCED SHUDDERING IN THE BRAKES. *BF THE DVD PLAYER STOPPED WORKING, THE DRIVERS SEAT MEMORY WAS INOPERATIVE. *JB..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse brakes parts in the directory →
Electrical system
16 complaint records1 fire report1 crash report
"I REPLACE MY ALTANATOR AND ALWAYS HAD A PROBLEM WITH THE RPM GAUGE? IT DOSE NOT MOVE OR SOMETIMES STAYS AT THE 6/7 AND AS OF RECENTLY THE CAR LOOSES POWER AND ALMOST CRASHED ON THE FREEWAY ALSO I BOUGHT THIS CAR IN 2014..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse electrical system parts in the directory →
Engine & cooling
10 complaint records1 crash report
"THE EXHAUST MANIFOLDS ARE DEFECTIVE WHICH CREATES NOISE AND ALLOWS FUMES TO ESCAPE. INFINITI ADMITS THEY ARE DEFECTIVE BUT THEY WANT $2,800 TO $4,000 TO REPLACE THEM. THIS SHOULD BE CONSIDERED A SAFETY HAZARD AND INFINITI SHOULD REPLACE THEM FREE OF CHARGE. *TR..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse engine & cooling parts in the directory →
Recall campaigns
Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.
| Campaign | Component | Summary | Remedy |
|---|---|---|---|
| 10V517000 | Engine And Engine Cooling | NISSAN IS RECALLING CERTAIN MODEL YEAR 2004-2006 ARMADA, TITAN, INFINITI QX56 AND MODEL YEAR 2005-2006 FRONTIER, PATHFINDER AND XTERRA VEHICLES. | Normally free |
Transport Canada recalls
Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2012156 2012-04-11 | Label | 4,885 | Certain vehicles fail to comply with the requirements of Canada Motor Vehicle Safety Standard 210.1 - User-ready Tether Anchorages for Restraint Systems. |
| 2010373 2010-10-28 | Engine | 24,207 | On certain vehicles the Intelligent Power Distribution Module (IPDM) assembly contains an Engine Control Module (ECM) relay that has a diode for electrical current noise reduction. |
| 2008221 2008-06-24 | Electrical | 8,080 | Certain 2005-2006 model year vehicles may have been assembled with an incorrectly manufactured air conditioning condenser fan motor, which could allow excessive water intrusion and inadequate drainage. |
Service bulletins and warranty extensions
Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| ITB09-063C Apr 2026 | Structure | CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. | |
| ITB13-052E May 2024 | Electrical System | INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. | |
| ITB13-007I Apr 2024 | Visibility/Wiper | REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. | |
| ITB17-009H Apr 2024 | Visibility/Wiper | WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. | |
| ITB09-039K Apr 2024 | Visibility/Wiper | WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. |
Show 55 more bulletins
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| ITB09-039J Feb 2023 | Structure | WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. | |
| ITB13-007H Feb 2023 | Visibility | REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. | |
| ITB10-067C Feb 2023 | Wheels | WHEEL BEARING COLLISION DAMAGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. | |
| ITB17-042E Feb 2022 | Engine And Engine Cooling | DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. | |
| ITB16-006A Mar 2021 | Electrical System | INFINITI; FRONT SONAR PARKING SENSOR SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. | |
| ITB11-003F Mar 2021 | Electrical System | NAVIGATION MAP DATA UPDATE MATRIX This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. | |
| ITB17-042D Mar 2021 | Engine And Engine Cooling | INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. | |
| ITB10-055a Dec 2020 | Equipment | QX56; REVISED UPPER OIL PAN AND TIMING CHAIN CASE PROCEDURES This bulletin is no longer active. Please discard previous versions of ITB10-055. | |
| ITB17-042c Sep 2020 | Equipment Adaptive/Mobility | INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin. | |
| ITB20-019 Aug 2020 | Engine And Engine Cooling | VK56 CONNECTING ROD CAP BOLT SERVICE INFORMATION SERVICE INFORMATION A change has been made to the connecting rod cap bolt service part. The new service part (B in Figure 1) is visually different, but is a direct replacement for the original equipment part. | |
| ITB19-008 Apr 2019 | Equipment | EXTERIOR CLEANING INFORMATION SERVICE INFORMATION When cleaning the exterior of an Infiniti vehicle, damage may occur when using a cleaner with too high of an alkaline concentration. - Always refer to the Appearance and care section of the related owner?s manual. | |
| ITB17-042b Jan 2019 | Engine And Engine Cooling | INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin. | |
| ITB17-026b Nov 2018 | Fuel System | INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL The update below was sent out to Regions and Retailers in August of this year. We are re-circulating this update to make regional and retailer personnel aware that we are re-notifying clients at this time. | |
| Revision 1-IEVAP Nov 2018 | Equipment | OBD II EVAP Tube Warranty Enhancement The update below was sent out to Regions and Retailers in August of this year. We are re-circulating this update to make regional and retailer personnel aware that we are re-notifying clients at this time. | |
| ITB18-037 Oct 2018 | Equipment | PLASTIC INTERIOR TRIM PROTECTIVE COVERING REMOVAL SERVICE INFORMATION Vehicles are delivered with plastic interior trim protective covering on the front and rear seats, front and rear door panel finishers, steering wheel, and sun visors (see examples on page 2). | |
| ITB18-034 Oct 2018 | Power Train | TRANSMISSION & ENGINE AUTOMATED DATA COLLECTION AND DIAGNOSTIC REPORTING SERVICE INFORMATION To support proper diagnosis and to promote Fixed-Right-First-Time ? | |
| Infiniti USA Ret Oct 2018 | Equipment | Infiniti USA Electronic Field Communication Subject: Retailed Vehicle Open Campaign Report Lists Updated The lists for each retailer?s Retailed Vehicle Open Campaign Report has been updated today in DBS. | |
| Infiniti USA Tak Oct 2018 | Air Bags | Infiniti USA Electronic Field Communication Subject: Takata Completion Objectives for Q3 INFINITI is continuing to ask its retailers to urgently help increase customer participation in the Takata recalls to help it achieve 100% customer recall participation for the following... | |
| IPSB18-218 Retai Sep 2018 | Equipment | DBS Enhancement: Retailed Vehicle Open Campaign Report INFINITI announced the availability of a new DBS enhancement tool to the Service > Campaign screen: Retailed Vehicle Open Campaign Report on July 9, 2018, which identifies owner contact information for specific campaigns. | |
| ITB17-026b Aug 2018 | Fuel System | INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL This bulletin has been amended. Changes have been made throughout. It is necessary for you to read this revised procedure to properly perform this action. Please discard previous versions of this bulletin. | |
| Revision 1-IEVAP Aug 2018 | Engine And Engine Cooling | OBD II EVAP Tube Warranty Enhancement UPDATE August 17, 2018 Please discard earlier versions of this bulletin The announcement from March 21, 2017 has been revised to include: o Clarification that the refueling concern is extremely hard to fill, not intermittent, and occurs at... | |
| Revision 1-NEVAP Aug 2018 | Engine And Engine Cooling | OBD II EVAP Tube Warranty Enhancement UPDATE August 17, 2018 Please discard earlier versions of this bulletin. The announcement from March 21, 2017 has been revised to include: - Clarification that the refueling concern is extremely hard to fill, not intermittent, and occurs at... | |
| ITB17-026a Aug 2018 | Fuel System | INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL IF CUSTOMER REPORTS: Customer routinely experiences difficulty fueling the vehicle at different fuel stations (filling nozzle shuts off every few seconds while filling at multiple stations and using multiple filling pumps). | |
| ITB10-058b Jul 2018 | Engine And Engine Cooling | 2004-2018 QX56 AND QX80; ENGINE OIL LEAK AT RIGHT SIDE BLOCK BALL PLUG This bulletin has been amended. The APPLIED VEHICLES section has been updated. No other changes have been made. Please discard all previous versions of this bulletin. | |
| ITB01-024e Apr 2018 | Equipment | NEW PAINT GUARD FILM REMOVAL INFORMATION This bulletin applies only to new, unsold vehicles with Paint Guard Film in Dealer Stock. This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. | |
| IPSB17-130 Mar 2018 | Equipment | DBS Enhancement: Custom VIN Campaign Report INFINITI is pleased to announce the availability of a new DBS enhancement to the Service > Campaign screen: Custom VIN Campaign Report. | |
| ITB18-003 Jan 2018 | Equipment | REDUCED VEHICLE LOAD CAPACITY LABEL (REGULATORY REQUIREMENT) This bulletin applies to vehicles equipped with dealer installed or VPC installed accessories. | |
| ITB09-039e Nov 2017 | Visibility | WINDSHIELD CRACKING This bulletin has been amended to apply to the latest models and model years. Also, warranty information on pages 1 and 8 has been updated. No other changes have been made. Please discard previous versions of this bulletin. | |
| ITB17-009a Nov 2017 | Visibility | WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended to apply to the latest models and model years, and warranty information on page 2 has been updated. No other changes have been made. Please discard previous versions of this bulletin. | |
| ITB00-024g Nov 2017 | Service Brakes | BRAKE NOISE/JUDDER/PEDAL FEEL DIAGNOSIS AND REPAIR This bulletin has been amended to include vehicles built up to the publication date. Also, tips for using the ProCut? brake lathe were added on page 8, and a Brake Noise Diagnostic Worksheet was added on page 10. | |
| ITB17-042a Aug 2017 | Engine And Engine Cooling | INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. The APPLIED VEHICLES and CLAIMS INFORMATION sections have been revised. No other changes have been made. Please discard previous versions of this bulletin. | |
| ITB09-015h Jul 2017 | Electrical System | 12 VOLT BATTERY STORAGE AND MAINTENANCE FOR NEW VEHICLES IN RETAILER INVENTORY This bulletin has been amended throughout. Please discard all previous versions of this bulletin. | |
| ITB17-026 Mar 2017 | Fuel System | INFINITI; FUEL TANK IS SLOW OR DIFFICULT TO FILL IF YOU CONFIRM The fuel tank is slow or difficult to fill (filling nozzle shuts off before tank is full). IMPORTANT: Make sure this incident has been duplicated at a gas station by dealer service staff. | |
| ITB17-018 Mar 2017 | Suspension | BALL JOINT AXIAL END PLAY PROCEDURE SERVICE INFORMATION When working on the front suspension, use the updated service information in this bulletin along with the Electronic Service Manual (ESM). The updated information in this bulletin is a correction and a supplement to the ESM. | |
| ITB14021B May 2016 | Equipment Adaptive/Mobility | SERVICE INFORMATION Replacement 5-speed rear wheel drive Automatic Transmission (A/T) assemblies and replacement control valves (valve bodies) now come with blank Transmission Control Modules (TCMs). | |
| ITB09041A Apr 2016 | Equipment Adaptive/Mobility | IF YOU CONFIRM A refrigerant leak at a refrigerant pipe/hose joint location, ACTIONS 1. Inspect the metal surfaces of the pipe/hose joint for damage or contamination. | |
| ITB09063B Apr 2016 | Forward Collision Avoidance | SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement "Certification Label" or "VIN Plate / Label" may be needed. These items may be available from Infiniti by request if certain criteria are met. | |
| ITB13007A Dec 2015 | Visibility | SERVICE INFORMATION Windshield "foreign material" that is on the surface of the glass in some cases can be cleaned off with a very particular type and grade of steel wool. | |
| ITB13039A Sep 2015 | Back Over Prevention | SERVICE INFORMATION This bulletin has compiled Tire Pressure Monitor System (TPMS) and Low Tire Pressure Warning System (LTPWS) information for: - Basic diagnosing of TPMS/LTPWS systems - Radio frequency interference causing a "No Data" (C1708, C1709, C1710, C1711) condition -... | |
| ITB00031D Jan 2015 | Air Bags | SERVICE INFORMATION Changes or modifications to the front seat assembly trim materials may affect the proper operation of the Front Seat-Mounted Side-Impact Supplemental Air Bags and Passenger Occupant Classification Sensor and could result in serious personal injury or death. | |
| ITB11003E Jan 2015 | Equipment | SERVICE INFORMATION Two methods are used to update/upgrade Navigation Map Data: 1. The customer goes to www.infinitinavigation.com and is mailed update disc(s) or SD card and installs data, OR 2. | |
| ITB10058A Aug 2014 | Equipment | IF YOU CONFRIM An oil leak at the right side block ball plug behind the alternator. ACTION: Use a punch to seat the block ball plug in the hole (refer to the Service Procedure). See this bulletin for further detail. | |
| ITB-08-024A Jan 2014 | Air Bags | INFINITI: SRS PRECAUTIONS DURING SERVICE. INCLUDED IN THE RESTRAINTS SECTION OF THE ELECTRONIC SERVICE MANUAL (ESM) FOR EACH VEHICLE IS INFORMATION NECESSARY TO SERVICE THE SUPPLEMENTAL RESTRAINT SYSTEM (SRS) SAFELY. | |
| ITB08024C Jan 2014 | Air Bags | SERVICE INFORMATION Information necessary to service the Supplemental Restraint System (SRS) safely is included in the "RESTRAINTS" section of the Electronic Service Manual (ESM) for each vehicle IMPORTANT: Turn the ignition switch OFF, disconnect both battery terminals, and... | |
| ITB-03-051-C Nov 2013 | Exterior Lighting | INFINITI: EXTERIOR LAMP FOGGING. WATER IN THE EXTERIOR LAMPS. THIS IS GENERALLY NOT DUE TO A DEFECT. ALL CURRENT EXTERIOR LAMP ASSEMBLIES ARE VENTED TO THE ATMOSPHERE (NOT SEALED). MOISTURE IN THE AIR SOMETIMES TRAVELS INTO AND OUT OF THE LAMP ASSEMBLY THROUGH THESE VENTS. | |
| ITB92069D Aug 2013 | Wheels | Infiniti Original Equipment or Genuine Accessory Alloy wheels, along with their finish coating (clear, chrome, titanium, etc.), are specifically developed to achieve Infiniti design and performance standards. | |
| ITB04038A Jul 2013 | Wheels | If YOU CONFIRM: A vehicle needs to have the brake rotors resurfaced (front or rear). ACTION: Use the ProCut PFM Series on-car brake lathe to perform brake rotor resurfacing and follow the tips listed in this bulletin. | |
| ITB00024F Jul 2013 | Service Brakes | SERVICE INFORMATION - This bulletin is to assist you in responding to customer questions about brake operation, and provides diagnostic and repair information for each item listed, if any should occur. - Most brake issues fall into the following categories: a. | |
| ITB98011F Jun 2013 | Electrical System | As part of an enhanced emissions test for Inspection & Maintenance (I/M), some States may require the System Readiness Test (SRT) status be checked. | |
| ITB-13-12 Apr 2013 | Latches/Locks/Linkages | INFINITI: LOCK/UNLOCK REQUEST BUTTON ON OUTSIDE DOOR HANDLE OUTSIDE DOOR HANDLE DOES NOT RESPOND. LOCK/UNLOCK REQUEST BUTTON LOCATED ON OUTSIDE DOOR HANDLES OF VEHICLES CAN BE DISABLED (OR ENABLED) THROUGH EITHER THE "COMFORT & CONV" SETTINGS OF THE AUDIO/VISUAL/NAVIGATION... | |
| ITB99001A Mar 2013 | Suspension | SERVICE INFORMATION This bulletin provides information to identify: - A leaking strut or a shock absorber that qualifies for replacement under warranty. | |
| ITB-11-049-B Jul 2012 | Electrical System | INFINITI: REPROGRAMMING ELECTRONIC CONTROL UNIT (ECU) ON ALL QUALIFYING VEHICLES. NO MODELS LISTED. MODEL YEARS 1998-2013. *PE | |
| ITB12-018 Apr 2012 | Electrical System | INFINITI: THE ELECTRONIC CONTROL MODULE (ECM) NEEDS TO BE REPLACED ON A 2004 MY AND LATER VEHICLE. *JS | |
| ITB-12-014 Mar 2012 | Steering | INFINITI: POWER STEERING HOSE SERVICE PART CHANGE. THE HOSE NOW COMES WITHOUT THE PRESSURE SENSOR. IF ONLY PRESSURE SENSOR NEEDS REPLACEMENT DO NOT REPLACE ANY HOSES. *JS | |
| ITB-04-051B Oct 2011 | Power Train | INFINITI: CLICKING NOISE FROM REAR AXLES DURING TAKE-OFF/ACCELERATION. *PE UPDATED 11/2/11. *PE |
Showing 60 of 105 distinct bulletins on file for this vehicle.
Before you buy this vehicle
A test-drive checklist generated from this vehicle's own complaint and recall record.
- Brake hard once from speed on an empty road.A pull to one side, a pulsing pedal, a pedal that sinks at a stop, or an ABS light that stays lit are the brake complaints on this vehicle presenting themselves.
- Sit in it with the engine off and test everything that has a switch.Windows, locks, lights, the cluster, the radio. Electrical faults are this vehicle's story and the hardest to see on a drive: an intermittent no-start waits for the second week of ownership. Ask for the battery's age and whether any control module has been replaced.
- Cold-start it yourself and listen for the first thirty seconds.Knocking, ticking that fades as it warms, or blue or white smoke on startup are the sounds of this vehicle's engine cluster. Check the oil level and the coolant color, and ask whether the engine or its head gaskets have ever been out.
- Run the VIN against open recalls before you negotiate.This vehicle has 1 recall campaign on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
- Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.
Parts search directory
The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.
Open the parts directory for this Infiniti Qx56 →