Vehicles / Saturn / Ion / 2004

2004 Saturn Ion

898 federal complaints (1,124 component records) · 8 recall campaigns on file · 4 federal investigations · 491 service bulletins · 8 Canadian recalls
See all 6 model years of the Saturn Ion →
Engine
2.0L 4-cyl
Fuel
Premium, Regular
Drive
FWD
EPA economy
20 city / 26 hwy
Federal complaints
898
Recall campaigns
8
Specifications show one example EPA configuration for this model year; other engines, drivetrains, and trims exist and the records below cover all of them.
How to read this file. Complaint records are unverified owner submissions to the federal safety agency. Counts are raw, not adjusted for sales volume or vehicle age. Recall campaigns apply to the model; only a VIN check shows whether this car is affected or repaired. Parts shown are named by an editorial note or listed as a search directory; none is a diagnosis. Full methodology.

Fault profile

Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.

Electrical system
353
Steering
350
Power train
60
Engine & cooling
57
Fuel system
53
Air bags
52
Speed control
27
Lighting
27
Complaints are owner-reported and not verified by the agency.

Known issues

The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.

Electrical system

353 complaint records3 fire reports10 crash reports
"WONT START DUE TO PASSLOCK/IGNITION PROBLEMS IN COLD WEATHER. HAVE NOT REPLACED ANY PARTS YET AS FUNDS ARE LIMITED. *TR..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse electrical system parts in the directory →

Steering

350 complaint records1 fire report16 crash reports
"ELECTRIC POWER STEERING FAILS WITHOUT NOTICE. DRIVING STRAIGHT OR TURNING AND AT DIFFERENT SPEEDS. MAKES DRIVING VERY DANGEROUS. *TR..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse steering parts in the directory →

Power train

60 complaint records2 crash reports
"AFTER THE CAR IS STOPPED AND PLACED IN PARK, THE ENGINE CAN BE SHUT OFF BUT THE KEY STAYS IN A ACCESORY MODE AND CAN NOT BE TURNED TO OFF OR REMOVED FROM THE IGNITION...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse power train parts in the directory →

Federal defect investigations

Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.

InvestigationStatusComponentSubject
EA11014
opened Sep 2011
closed Apr 2014SteeringElectric Power Steering Failure - led to recall 15V064000
On March 31, 2014, General Motors Company (GM) submitted a Defect Information Report (DIR) to NHTSA describing a safety defect that may result in a sudden loss of power steering assist in approximately 1,340,447 model year (MY) 2004 through 2010 vehicles...
RQ10004
opened Dec 2010
closed Oct 2011SteeringElectric Power Steering Failure
ODI has received 846 complaints and GM identified 3,489 reports alleging sudden loss of steering power assist in model year (MY) 2004 through 2007 Saturn Ion vehicles manufactured and sold by General Motors Corporation (GM).Sixteen of these complaints alleged...
EA04035
opened Dec 2004
closed Oct 2005Exterior LightingFRONT TURN SIGNAL/DRL FAILURE
THE COMBINATION FRONT TURN SIGNAL/DRL IN MY 2003 SATURN ION COUPES EXPERIENCED SIGNIFICANT EARLY-LIFE FAILURES DUE TO VARIOUS BULB QUALITY ISSUES DUE TO INADEQUATE DESIGN AND MANUFACTURE.THIS PROBLEM TREND APPEARS TO HAVE DISAPPEARED AFTER THE FALL OF...
PE04061
opened Aug 2004
closed Dec 2004Exterior LightingFRONT TURN SIGNAL/DRL FAILURE - led to recall 04V547000
ON NOVEMBER 16, 2004, GM NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL OF 178,798 MODEL YEAR (MY) 2003 AND 2004 SATURN ION SEDAN VEHICLES FOR INOPERATIVE FRONT TURN SIGNAL/DRL BULBS.GM STATED THAT TEMPERATURES IN THE LAMP ASSEMBLY EXCEED THE MATERIAL...

Recall campaigns

Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.

CampaignComponentSummaryRemedy
14V171000Electrical SystemGeneral Motors LLC (GM) is recalling certain model year 2005-2010 Chevrolet Cobalt, 2006-2011 Chevrolet HHR, 2007-2010 Pontiac G5, 2006-2010 Pontiac Solstice, 2003-2007 Saturn Ion, and 2007-2010 Saturn Sky vehicles.Normally free
14V153000SteeringGeneral Motors LLC (GM) is recalling certain model year 2004-2006 and 2008-2009 Chevrolet Malibu, 2004-2006 Malibu Maxx, 2009-2010 HHR (non-turbo), 2010 Cobalt, 2008-2009 Saturn Aura and 2004-2007 Ion, and 2005-2009...Normally free
14V047000Electrical SystemThis defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key.Normally free
04V547000Exterior LightingCERTAIN PASSENGER VEHICLES HAVE A CONDITION IN WHICH THE TURN SIGNAL LAMP AND DAYTIME RUNNING LAMP (DRL) ON EITHER FRONT SIDE CAN STOP WORKING BECAUSE OF LOSS OF CONTACT BETWEEN THE BULB AND SOCKET.Normally free
04V281000Fuel System, OtherCERTAIN VEHICLES EQUIPPED WITH SUPERCHARGED 2.0L 4-CYLINDER (LSJ) ENGINE WERE BUILT WITH A FUEL FEED PIPE THAT COULD CRACK AND LEAK FUEL NEAR THE FUEL RAIL.Normally free
04V002000StructureON CERTAIN PASSENGER VEHICLES, SOME WELDS BETWEEN THE PASSENGER'S SIDE MOTOR RAIL AND THE FRONT BUMPER BRACKET DO NOT MEET ENGINEERING SPECIFICATIONS.Normally free
04V004000VisibilityCERTAIN PASSENGER VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO.Normally free
04V003000Fuel System, GasolineCERTAIN PASSENGER VEHICLES EQUIPPED WITH 2.2L 4-CYLINDER (L61) ENGINES WERE BUILT WITH A FUEL FILTER THAT COULD CORRODE PREMATURELY ON THE EXTERIOR SURFACE.Normally free

Transport Canada recalls

Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.

RecallSystemUnits (CA)Summary
2014126
2014-04-10
Other367,972On certain vehicles, a defect may allow the ignition key to be removed from the ignition switch when the key is not in the "Off" position.
2014104
2014-04-01
Steering157,423Certain vehicles equipped with electric power steering may experience a sudden loss of power steering assist that could occur at any time while driving.
2014060
2014-02-26
Electrical82,514On certain vehicles, a defect in the ignition switch could allow the switch to move out of the "run" position if the key ring is carrying added weight and the vehicle goes off-road or is subjected to some other jarring event.
2010447
2010-12-16
Steering86,345Certain vehicles equipped with electric power steering may experience a sudden loss of power steering assist that could occur at any time while driving.
2004401
2004-11-17
Lights And Instruments18,512On certain vehicles, the turn signal/daytime running lamp (DRL) bulb on either front side can become inoperative because of inadequate contact between the bulb and socket.
Show 3 more Canadian recalls
RecallSystemUnits (CA)Summary
2004191
2004-06-09
Fuel System45On certain Saturn Ion Red Line vehicles equipped with the supercharged 2.0L engine, the fuel feed pipe may crack near the fuel rail, which would result in a fuel leak and a noticeable fuel odour around the vehicle.
2003344
2003-12-23
Electrical6,178Certain vehicles do not comply with the requirements of CMVSS 118. The power windows and/or sunroof may be operable after the ignition has been turned to the "OFF" position and the front passenger door is opened.
2003345
2003-12-23
Fuel System12,823On certain vehicles, the fuel filter assembly may corrode prematurely on the exterior surface. If corrosion on the exterior surface of the fuel filter assembly progresses to the point of creating a hole in the shell, fuel droplets would...

Service bulletins and warranty extensions

Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.

BulletinTypeComponentSummary
PIP5601C
Jul 2025
Unknown Or OtherThis PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.
PIP5358D
Feb 2025
Unknown Or OtherThis Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering.
PIP4723J
Oct 2024
Electrical SystemThis Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving...
PIT5099H
Sep 2024
Unknown Or OtherThis Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air.
PIT3271P
Sep 2024
Unknown Or OtherThis Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.
Show 55 more bulletins
BulletinTypeComponentSummary
General Communication
Aug 2024
SERVICE CAMPAIGNElectrical SystemVehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions).
18-NA-099
Jun 2024
Unknown Or OtherThis bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
24-NA-098
Jun 2024
Electrical SystemThis service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
09-00-89-008G
May 2024
Unknown Or OtherThis Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.
10-08-45-001H
Mar 2024
Electrical SystemThis bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
16-NA-383
Mar 2024
Engine And Engine CoolingThis technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
22-NA-074
Feb 2024
Engine And Engine CoolingThis service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
02-08-42-001J
Jan 2024
Exterior LightingThis informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.
PI1394B
Jan 2024
Engine And Engine CoolingThis PI bulletin advises the technician on the proper way to install the pistons in an engine.
PIP5601B
Jan 2024
EquipmentThis Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair.
03-00-91-001I
Nov 2023
Engine And Engine CoolingThis service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
17-NA-170
Oct 2023
WheelsThis service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
10-00-89-006J
Sep 2023
EquipmentThis service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
PIT5099G
Sep 2023
VisibilityThis Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air.
07-08-49-020R
Sep 2023
Electrical SystemThis informational bulletin provides information for the IPC odometer programming method quick reference guide.
18-NA-073
Aug 2023
Engine And Engine CoolingThis service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
PIP5628G
Aug 2023
EngineThis Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
PIP5358C
Jul 2023
EquipmentThis Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering.
17-NA-170
Apr 2023
WheelsThis service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
19-NA-219
Apr 2023
Engine And Engine CoolingThis diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
PIP5628F
Apr 2023
Engine And Engine CoolingThis Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
19-NA-219
Mar 2023
Engine And Engine CoolingThis diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
22-NA-009
Mar 2023
Engine And Engine CoolingThis service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
17-NA-073
Feb 2023
EquipmentThis warranty administration bulletin provides information regarding the field action courtesy transportation policy.
01-08-42-001O
Feb 2023
Exterior LightingThis service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines.
PIP5628E
Feb 2023
EquipmentThis Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
09-00-89-008F
Dec 2022
EquipmentThis Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.
PIP5540J
Dec 2022
VisibilityThis Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components.
PIT3271N
Nov 2022
TiresThis Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.
22-NA-074
Nov 2022
Engine And Engine CoolingThis service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
10-00-89-006I
Oct 2022
EquipmentThis service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
PIC5453D
Sep 2022
Unknown Or OtherThis Preliminary Information communication provides information to the technician that General Motors and General Motors of Canada Company do not support cross border sales.
06-00-89-031H
Sep 2022
Power TrainThis service bulletin provides information on OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification.
22-NA-009
Sep 2022
Engine And Engine CoolingThis service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
PIP5640A
Sep 2022
Power TrainThis Preliminary Information communication provides information to the technician to not remove the torque converter bolts and start the engine as this may cause damage to the torque converter of the crankshaft on vehicles equipped with an automatic transmission.
22-NA-009
Jun 2022
Engine And Engine CoolingThis service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
PIT5099F
Jun 2022
VisibilityThis Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air.
PIP5358B
May 2022
StructureThis Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering.
12-00-89-003B
May 2022
EquipmentThis service bulletin provides policy information on warranty administration guidelines for multiple repairs with independent causes (GM Canada Dealers Only).
22-NA-074
Mar 2022
Engine And Engine CoolingThis service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
22-NA-009
Mar 2022
Engine And Engine CoolingThis service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
PIT3271M
Mar 2022
WheelsThis Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.
PIT3271L
Feb 2022
TiresThis Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.
PIP4723F
Jan 2022
Fuel SystemThis Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving...
22NA009
Jan 2022
Engine And Engine CoolingThis service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
PIP5628E
Dec 2021
Engine And Engine CoolingThis Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
030091001H
Nov 2021
Equipment Adaptive/MobilityThis service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure, when diagnosing vibration concerns.
PIT3099U
Aug 2021
EquipmentThis Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits. Technicians should refer to Service Information for information regarding most accessories.
010842001N
Jun 2021
Equipment Adaptive/MobilityThis service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines.
100089006H
May 2021
EquipmentThis service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
PIP5358A
May 2021
StructureThis Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering.
PIP5640A
Apr 2021
WheelsThis Preliminary Information communication provides information to the technician to not remove the torque converter bolts and start the engine as this may cause damage to the torque converter of the crankshaft on vehicles equipped with an automatic transmission.
PIP5163E
Mar 2021
Fuel SystemThis Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by.
18NA099
Mar 2021
EquipmentThis bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
PIP5540G
Mar 2021
Engine And Engine CoolingThis Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components.

Showing 60 of 491 distinct bulletins on file for this vehicle.

Before you buy this vehicle

A test-drive checklist generated from this vehicle's own complaint and recall record.

  1. Sit in it with the engine off and test everything that has a switch.Windows, locks, lights, the cluster, the radio. Electrical faults are this vehicle's story and the hardest to see on a drive: an intermittent no-start waits for the second week of ownership. Ask for the battery's age and whether any control module has been replaced.
  2. Drive one straight highway stretch and one slow parking lot.Wander or a shimmy over bumps at speed, and heavy or dropped assist at low speed, are the two faces of this vehicle's steering cluster. A clunk on turn-in points at the linkage.
  3. Drive it from a dead stop, twice, on a hill if you can.Shudder, hesitation, or a lurch under light throttle is how this vehicle's largest complaint cluster shows itself. Then ask for the transmission service history in writing; repeat repairs are a pattern, not a fluke.
  4. Run the VIN against open recalls before you negotiate.This vehicle has 8 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
  5. Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.

Parts search directory

The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.

Open the parts directory for this Saturn Ion →