Engine
2.5L 6-cyl
How to read this file. Complaint records are unverified owner submissions to the federal safety agency. Counts are raw, not adjusted for sales volume or vehicle age. Recall campaigns apply to the model; only a VIN check shows whether this car is affected or repaired. Parts shown are named by an editorial note or listed as a search directory; none is a diagnosis. Full methodology.
Fault profile
Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.
Complaints are owner-reported and not verified by the agency.
Known issues
The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.
Body & structure
60 complaint records2 crash reports
"THE VEHICLE DASHBOARD AND DOORS MATERIALS ARE MELTED/STICKY/GLOSSY, CANNOT BE TOUCHED OR EVEN CLEAN, MY MAIN CONCERN IS THE AIRBAG. *TR..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse body & structure parts in the directory →
Air bags
55 complaint records8 crash reports
"PASSENGER OSC SENSOR FAILS DUE TO FAULTY WIRING HARNESS. LEXUS CHARGES $2500 TO REPAIR AND WILL NOT COVER UNDER WARRANTY...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse air bags parts in the directory →
Glass & wipers
22 complaint records
"DASHBOARD IS LITERALLY MELTING. LOOKS SHINY AND IS STICKY TO TOUCH. LEAVES BLACK RESIDUE ON FINGERS AND CREATES A DANGEROUS GLARE ON WINDSHIELD. *TR..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse glass & wipers parts in the directory →
Federal defect investigations
Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.
| Investigation | Status | Component | Subject |
|---|---|---|---|
| EA21002 opened Sep 2021 | OPEN | Air Bags | Desiccated Air Bag Inflator Rupture From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. |
Recall campaigns
Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.
| Campaign | Component | Summary | Remedy |
|---|---|---|---|
| 19V741000 | Air Bags | Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012... | Normally free |
| 17V006000 | Air Bags | Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2012 Toyota 4Runner, Corolla, Corolla Matrix, Sienna, Yaris, Scion xB, Lexus ES350, GX460, IS-F, IS250, IS350, IS250C, IS350C, and Lexus LFA... | Normally free |
| 16V340000 | Air Bags | Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2008-2011 Scion xB and Lexus IS F, 2009-2011 Toyota Corolla and Corolla Matrix, 2006-2011 Toyota Yaris, Lexus IS250 and Lexus IS350,... | Normally free |
| 14V647000 | Fuel System, Gasoline | Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2007-2010 Lexus LS vehicles manufactured May 9, 2006, to July 20, 2010, 2006-2011 Lexus GS vehicles manufactured January 6, 2005, to... | Normally free |
| 13V030000 | Visibility/Wiper | Toyota is recalling certain model year 2006-2012 Lexus IS250 and IS350 vehicles manufactured August 23, 2005, through October 5, 2011; 2010-2012 Lexus IS250C and IS350C vehicles manufactured April 10, 2009, through... | Normally free |
Transport Canada recalls
Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2021723 2021-11-24 | Electrical | 55,683 | Issue: This recall is for certain block heater kits installed on certain vehicles or sold as accessories at Toyota or Lexus dealerships. |
| 2018346 2018-06-26 | Fuel System | 4,915 | On certain vehicles equipped with a 3.5L V6 engine, the fuel pulsation dampers located in the fuel delivery pipe could develop a leak over time. |
| 2017007 2017-01-09 | Airbag | 130,661 | On certain vehicles, long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, could eventually degrade the propellant contained in the passenger frontal airbag. |
| 2014458 2014-10-16 | Fuel System | 18,949 | On certain vehicles, the fuel delivery pipes in the engine compartment may have been produced with particles from the anti-corrosion plating on the gasket seating surface where the fuel pressure sensor is installed. |
| 2013031 2013-01-30 | Visual System | 16,756 | On certain vehicles, the wiper arm securing nuts could have been insufficiently tightened during assembly. If the movement of the wipers is restricted by an external load, such as heavy snow on the windshield, the wiper arms could slip and... |
Show 3 more Canadian recalls
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2011037 2011-01-26 | Fuel System | 11,773 | On certain GS 300, GS 300 AWD, GS 350, IS 250, IS 250 AWD and IS 350 vehicles, the fuel pressure sensor connected to the engine fuel delivery pipe may not have been sufficiently tightened during vehicle assembly. |
| 2009290 2009-10-07 | Other | 437,445 | On certain vehicles, the accelerator pedal may become stuck in the wide open position due to an unsecured or incompatible driver's floor mat. |
| 2009015 2009-01-19 | Fuel System | 8,391 | On certain vehicles, the use of selected ethanol fuels may cause the aluminium fuel rails to corrode. This could result in plugged fuel injector(s), causing a rough engine idle and/or the illumination of the engine warning lamp. |
Service bulletins and warranty extensions
Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| 22LE02 - Takata Jul 2022 | Air Bags | CSP: On July 30, 2018, a settlement of claims for Economic Loss related to Takata airbag inflators was approved for full implementation. | |
| Takata CSP Cover Jul 2022 | Air Bags | CSP: Takata CSP Coverage Job Aid - published 7.28.2022 | |
| Safety Recall 22 Apr 2022 | Equipment | Lexus Safety Recall and Service Campaign - Technician Certification Requirements 4.13.2022 | |
| L-SB-0006-22 Mar 2022 | Equipment | TSB: This Service Bulletin includes procedures to replace damaged or loose front carpet floor retainer(s) without replacing the carpet assembly. Follow the Repair Procedure in this bulletin to replace the loose or damaged carpet floor retainer(s). | |
| L-SB-0004-22 Feb 2022 | Air Bags | TSB: Some 2005 ? 2022 model year Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. |
Show 55 more bulletins
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| Lexus PRO19-02 - Jan 2022 | Tires | POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Lexus. This information must be kept near the point of vehicle sale and be available to any customer that requests it. | |
| L-SB-0046-21 Nov 2021 | Back Over Prevention | TSB: For proper calibration of the millimeter wave radar sensor, the vehicle and radar target must be on a level surface with a consistent plane. | |
| Lexus Safety Re Mar 2021 | Air Bags | Lexus Safety Recall and Service Campaign - Technician Certification Requirements | |
| L-TT-0281-20 Rev Mar 2021 | Steering | TT: Some customers may encounter Bluetooth® connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. | |
| L-SB-0002-20 Rev Aug 2020 | Engine | TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? | |
| L-SB-0023-20 Jun 2020 | Wheels | TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. ST004-01, SU001-08, and L-SB-0174-08. The aforementioned bulletins are obsolete, and any printed versions should be discarded. | |
| L-SB-0174-08 Obs Jun 2020 | Steering | TSB: OBSOLETE NOTICE June 23, 2020: This bulletin is now obsolete. Please see L-SB-0023-20. | |
| ZLJ - Dealer Let Jun 2020 | Air Bags | DL: This Customer Support Program has expired as of June 12, 2020 | |
| Lexus Safety Re May 2020 | Equipment | Safety Recall and Service Campaign - Technician Certification Requirements | |
| L-SB-0008-20 Apr 2020 | Equipment | TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003-93, PG002-90, L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003 93, and PG002-90. | |
| L-SB-0179-17 Obs Apr 2020 | Equipment | TSB: OBSOLETE NOTICE April 06, 2020: This bulletin is now obsolete. Please see L-SB-0008-20. Replacement Certification Labels and VIN Plates | |
| L-TT-0284-20 Mar 2020 | Equipment | TT: For proper calibration of the millimeter wave radar sensor, the vehicle must be on a level surface. If a level surface is not available, this tech tip should be used in conjunction with the repair manual to set the angle of the front millimeter wave radar sensor and... | |
| L-TT-0281-20 Mar 2020 | Equipment Adaptive/Mobility | TT: Some customers may encounter Bluetooth® connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. | |
| L-SB-0060-13 Obs Feb 2020 | Equipment | TSB: February 06, 2020: This bulletin is now obsolete. Please see L-SB-0003-20. | |
| L-SB-0016-19_Rev Jan 2020 | Equipment | TSB: REVISION NOTICE January 15, 2020 Rev1: ? The Warranty Information and Repair Procedure sections have been updated. Any previous printed versions of this bulletin should be discarded. | |
| L-TT-0221-17_Rev Oct 2019 | Steering | TT: Some customers may encounter Bluetooth® connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. ? | |
| L-SB-0060-13_Rev Jul 2019 | Equipment | TSB: Some 2006 2020 model year Lexus vehicles may exhibit odors that naturally occur from the HVAC system and/or related environmental factors. Although there is no way to eliminate these odors, follow the General Procedure in this bulletin to minimize the odors experienced. | |
| L-SB-0001-18-Rev Jul 2019 | Equipment | TSB: REVISION NOTICE July 01, 2019 Rev1: G1668 Applicability has been updated to include 2019 ? 2020 model year Lexus vehicles. G2158 The Techstream Preparation and Process Overview sections have been updated. Any previous printed versions of this bulletin should be discarded. | |
| L-SB-0014-08_Rev Apr 2019 | Equipment | TSB: OBSOLETE NOTICE April 4, 2019: This bulletin is now obsolete. Please see L-SB-0017-19. | |
| L-TT-0221-17_Rev Apr 2019 | Steering | TT: Some customers may encounter Bluetooth® connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. ? | |
| L-SB-0007-19 Feb 2019 | Air Bags | TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. L-SB-0167-08. ? Applicability has been updated to include 2008 model year IS F vehicles. Service Bulletin No. | |
| L-SB-0167-08 Feb 2019 | Equipment | TSB: OBSOLETE NOTICE February 27, 2019: This bulletin is now obsolete. Please see L-SB-0007-19. | |
| ZLJ-Customer Sup Feb 2019 | Air Bags | Region Email: Lexus has received reports regarding an illumination of the SRS warning light in some of the subject vehicles even though the airbags are functioning. | |
| ZLJ-Dealer Packa Feb 2019 | Air Bags | Dealer Package: Lexus has received reports regarding an illumination of the SRS warning light in some of the subject vehicles even though the airbags are functioning. | |
| ZLJ-Dealer Daily Feb 2019 | Equipment | Dealer Daily Message: Customer Support Program ZLJ Dealer Letter and Q&A are now available on TIS. Refer to the Dealer Letter and Q&A for additional information. | |
| ZLJ-Lexus POL19- Feb 2019 | Air Bags | Customer Support Program Bulletin: Lexus has received reports regarding an illumination of the SRS warning light in some of the subject vehicles even though the airbags are functioning. | |
| L-TT-0257-19 Feb 2019 | Wheels | TT: Some models are equipped with front and rear wheels of different offsets or width. Wheel offset, defined as the distance between the wheel?s centerline and the wheel-to-rotor mounting surface, affects the clearance between the back of the wheel and surrounding brake... | |
| L-TT-0235-17_Rev Nov 2018 | Equipment | TT: HVAC drain tube is found to blocked/clogged. | |
| L-SB-0041-15_Rev Sep 2018 | Equipment | TSB: REVISION NOTICE September 27, 2018 Rev2: ? Applicability has been updated to include 2009 ? 2013 model year IS250 and IS350, 2010 ? 2015 model year IS250C and IS350C, 2008 ? 2014 model year IS F, 2008 ? 2013 model year LS460, and 2007 ? 2013 model year LS600h vehicles. ? | |
| L-TT-0221-17Rev1 Mar 2018 | Equipment | Diagnosis of bluetooth connectivity complaints. | |
| L-SB-0021-14_Obs Jan 2018 | Equipment | TSB: OBSOLETE NOTICE January 22, 2018: This bulletin is now obsolete. Please see L-SB-0001-18. | |
| L-SB-0001-18 Jan 2018 | Electrical System | TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. L-SB-0021-14. * Applicability has been updated to include applicable 2018 models and 2016 * 2018 model year RC 300 and 2015 * 2018 model year RC 350 vehicles. | |
| L-TT-0237-18 Jan 2018 | Fuel System | TT: Special Service Tools: Injector Seal Tool Sets. In the event that injector seal repair is required on vehicles equipped with a direct injection fuel system, a Special Service Tool Set is required to properly install the seal onto the injector. | |
| L-TT-0235-17 Dec 2017 | Equipment | TT: HVAC drain tube is found to blocked/clogged. | |
| L-SB-0048-08 Obs Dec 2017 | Equipment | TSB: Replacement Certification Labels. OBSOLETE NOTICE November 28, 2017: This bulletin is now obsolete. Please see L-SB-0179-17. | |
| L-SB-0179-17 Nov 2017 | Equipment | TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes SB Nos. L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003-93, and PG002-90. Service Bulletin Nos. | |
| L-SB-0113-12_Rev Nov 2017 | Electrical System | TSB: REVISION NOTICE November 22, 2017 Rev1: ? Applicability has been updated to include 2014 ? 2018 model year vehicles. Any previous printed versions of this bulletin should be discarded. | |
| ZLD-Lexus POL14- Nov 2017 | Equipment Adaptive/Mobility | Warranty Policy Bulletin: Lexus has received reports where some vehicles may exhibit cracked and/or sticky/melting dashboards as a result of heat or humidity. | |
| L-TT-0221-17 Mar 2017 | Electrical System | This bulletin is regarding the Diagnosis of Bluetooth Connectivity Complaints: Some customers may encounter Bluetooth® connectivity concerns such as: Difficulty to pair the phone. Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. | |
| ZLD Dealer Daily Mar 2017 | Electrical System | Dealer Daily: Rev March 23, 2017 Voluntary Extension of Warranty Coverage for Cracked and/or Sticky/Melting Dashboards (Instrument Panels) as a Result of Heat or Humidity. | |
| ZLD_POL14-03_War Mar 2017 | Electrical System | Warranty Policy Bulletin POL14-11: REVISED December 10, 2014: Toyota has received reports where some vehicles may exhibit cracked and/or sticky/melting dashboards as a result of heat or humidity. | |
| L-SB-0014-08_Rev Mar 2017 | Structure | TSB: REVISION NOTICE March 22, 2017 Rev2: ? Applicability has been updated to include 2016-2017 model year Lexus vehicles. ? February 11, 2015 Rev1: Applicability has been updated to include 2006 ? 2015 model year Lexus vehicles. On some vehicles, when Rapgard? | |
| L-SB-0060-13 Rev Nov 2016 | Equipment | TSB: REVISION NOTICE November 10, 2016 Rev1: ? Applicability has been updated to include 2015 ? 2017 model year applicable Lexus vehicles. ? The Parts Information section has been updated. Any previous printed versions of this bulletin should be discarded. Some 2006 ? | |
| ZLD_Warranty Enh Oct 2016 | Electrical System | Warranty Enhancement Program: Update: Technician requirements and parts order processes have been updated. Extension of Warranty Coverage for Cracked and/or Sticky/Melting Dashboards (Instrument Panels) as a Result of Heat or Humidity. | |
| L-SB-0021-14 Rev Sep 2016 | Equipment | TSB: Revision Notice: Applicability section has been updated to include 2016-2017 applicable model year Lexus vehicles. The Repair Procedure section, Required Tools & Equipment section, and the Repair Procedure section has been updated. | |
| L-SB-0186-09 REV Aug 2016 | Visibility | "TSB: AUGUST 11, 2016 REV1: GS MODEL VEHICLES WERE REMOVED AND A NEW BULLETIN L-SB-0043-16 IS NOW AVAILABLE FOR THIS MODEL. ANY PREVIOUS PRINTED VERSIONS OF THIS BULLETIN SHOULD BE DISCARDED. | |
| ZLD_WARRANTY POL Jun 2016 | Equipment | WARRANTY POLICY BULLETIN (POL14-03): LEXUS HAS RECEIVED REPORTS WHERE SOME VEHICLES MAY EXHIBIT CRACKED AND/OR STICKY/MELTING DASHBOARDS AS A RESULT OF HEAT OR HUMIDITY. | |
| Pol-14-03 Jun 2016 | Structure | Warranty Policy Bulletin (POL14-03): Lexus has received reports where some vehicles may exhibit cracked and/or sticky/melting dashboards as a result of heat or humidity. | |
| L-SB-0151-09 REV May 2016 | Suspension | TSB: SOME 2006 2009 MODEL YEAR IS VEHICLES EQUIPPED WITH F-SPORT REAR LOWERING COIL SPRINGS MAY EXHIBIT A CLICKING NOISE FROM THE REAR SUSPENSION WHEN DRIVING. NEW REAR LOWERING COIL SPRINGS ARE AVAILABLE TO ADDRESS THIS CONDITION. | |
| DLB_Dealer Lette Mar 2016 | Electrical System | DLB Expired on February 28, 2016 | |
| DLB_Technical In Mar 2016 | Electrical System | DLB Expired on February 28, 2016 | |
| GR1_Region Lette Jan 2016 | Air Bags | Region Letter: Safety Recall completion is important not only in satisfying government requirements, but also is an integral part of our commitment to meet customer expectations of Toyota products. | |
| GR1_DEALER LETTE Jan 2016 | Air Bags | "REGION LETTER: SAFETY RECALL COMPLETION IS IMPORTANT NOT ONLY IN SATISFYING GOVERNMENT REQUIREMENTS, BUT ALSO IS AN INTEGRAL PART OF OUR COMMITMENT TO MEET CUSTOMER EXPECTATIONS OF TOYOTA PRODUCTS. | |
| POL14-03 Dec 2015 | Equipment | WPB: BACKGROUND: LEXUS HAS RECEIVED REPORTS WHERE SOME VEHICLES MAY EXHIBIT CRACKED AND/OR STICKY/MELTING DASHBOARDS AS A RESULT OF HEAT OR HUMIDITY. IN MID-DECEMBER, 2014 LEXUS ANNOUNCED THE REIMBURSEMENT PHASE OF THIS WARRANTY ENHANCEMENT PROGRAM. | |
| ZLD_Warranty Pol Dec 2015 | Electrical System | WPB: Background: Lexus has received reports where some vehicles may exhibit cracked and/or sticky/melting dashboards as a result of heat or humidity. In Mid-December, 2014 Lexus announced the reimbursement phase of this warranty enhancement program. |
Showing 60 of 160 distinct bulletins on file for this vehicle.
Before you buy this vehicle
A test-drive checklist generated from this vehicle's own complaint and recall record.
- Walk the body slowly in daylight.Panel gaps, rust at the rockers and wheel arches, and cracked trim are this vehicle's structure complaints. Open and close the liftgate or trunk and look at the latch area.
- Watch the airbag warning light through a full key cycle.It should light on start and go out within seconds. A light that stays on, or never lights at all, means the system needs attention. Run the VIN for inflator recalls specifically.
- Run the wipers and washers, and test every window.Slow or stuck regulators, streaking wipers, and windshield cracks are this vehicle's visibility complaints.
- Run the VIN against open recalls before you negotiate.This vehicle has 5 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
- Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.
Parts search directory
The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.
Open the parts directory for this Lexus Is 250 →