2009 Dodge JourneyUNDER FEDERAL INVESTIGATION

1,433 federal complaints (2,091 component records) · 8 recall campaigns on file · 4 federal investigations · 45 service bulletins · 9 Canadian recalls
See all 14 model years of the Dodge Journey →
Engine
2.4L 4-cyl
Fuel
Regular
Drive
FWD
EPA economy
19 city / 25 hwy
Federal complaints
1,433
Recall campaigns
8
Specifications show one example EPA configuration for this model year; other engines, drivetrains, and trims exist and the records below cover all of them.

Fault profile

Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.

Electrical system
771
Brakes
326
Air bags
271
Engine & cooling
173
Power train
106
Other
84
Steering
72
Tires
54
Complaints are owner-reported and not verified by the agency.

Known issues

The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.

Electrical system

771 complaint records16 fire reports12 crash reports
"RECALL THE STARTERS! I AM SICK OF BWING SYRANDED BECAUSE OUR CAR WON'T START!!!! THIS IS AN ISSUES FOR THOUSANDS OF PEOPLE!..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse electrical system parts in the directory →

Brakes

326 complaint records4 fire reports8 crash reports
"FRONT AND REAR BRAKES AND ROTORS EXCESSIVE WEAR. AGAIN ON 29 DEC 2010 BRAKES AND ROTORS EXCESSIVELY WORN AT 15312 MILES...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse brakes parts in the directory →

Air bags

271 complaint records1 fire report24 crash reports
"AIRBAG LIGHT ON DASHBOARD CAME ON, DODGE DEALERSHIP DIAGNOSED THE ISSUE AS A BAD DRIVER SIDE AIRBAG. THE COST TO REPAIR $730.00!..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse air bags parts in the directory →

Federal defect investigations

Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.

InvestigationStatusComponentSubject
EA24003
opened Aug 2024
OPENLatches/Locks/LinkagesVehicle entrapment
The Office of Defects Investigation (ODI) opened PE23-008 on May 1, 2023 to investigate an incident involving a 2009 Dodge Journey alleging occupant entrapment during a vehicle fire that resulted in a fatality.
PE23008
opened May 2023
closed Aug 2024Latches/Locks/LinkagesVehicle entrapment
The Office of Defects Investigation (ODI) opened PE23008 on May 1, 2023 to investigate an incident involving a 2009 Dodge Journey alleging occupant entrapment during a vehicle fire that resulted in a fatality.
DP14004
opened Sep 2014
closed Jul 2015Electrical SystemTotally Integrated Power Module Failure
In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM)...
RQ14002
opened Jun 2014
closed Mar 2015Electrical SystemAir Bag Non-Deployment/Engine Stall - led to recall 14V373000
In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand...

Recall campaigns

Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.

CampaignComponentSummaryRemedy
16V273000SteeringChrysler (FCA US LLC) is recalling certain model year 2009-2016 Dodge Journey vehicles manufactured July 31, 2007, to November 12, 2016.Normally free
16V047000Air BagsFCA US LLC (Chrysler) is recalling certain model year 2009 Dodge Journey vehicles manufactured December 31, 2007, to August 31, 2008, 2008-2009 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured...Normally free
14V373000Electrical SystemThis defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key.Normally free
10V658000Electrical SystemCHRYSLER IS RECALLING CERTAIN MODEL YEAR 2009 DODGE JOURNEY VEHICLES MANUFACTURER FROM NOVEMBER 1, 2007, THROUGH NOVEMBER 7, 2008.Normally free
09V118000Electrical SystemCHRYSLER IS RECALLING 4,314 MY 2009 DODGE JOURNEY, JEEP GRAND CHEROKEE, COMMANDER AND WRANGLER VEHICLES. WIRING MAY BE REVERSED ON THE STEERING COLUMN CONTROL MODULE DRIVER AIRBAG SQUIB CONNECTOR.Normally free
09V082000Electrical SystemCHRYSLER IS RECALLING 16,852 MY 2009 DODGE JOURNEY VEHICLES EQUIPPED WITHOUT OPTIONAL 115 VOLT AUXILIARY POWER OUTLET.Normally free
08V528000Power TrainCHRYSLER IS RECALLING 712 MY 2009 SEBRING, DODGE CALIBER, AVENGER, JOURNEY, JEEP PATRIOT, AND COMPASS VEHICLES.Normally free
08V247000Electrical SystemCHRYSLER IS RECALLING 6,692 MY 2009 DODGE JOURNEY VEHICLES EQUIPPED WITH A 3.5L ENGINE. THE ENGINE WIRING HARNESS MAY CONTACT THE LEFT TRANSAXLE MOUNT.Normally free

Transport Canada recalls

Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.

RecallSystemUnits (CA)Summary
2016202
2016-05-05
Steering186,767On certain vehicles, the power steering return hose could rupture at engine start up if the vehicle is exposed to extended cold weather conditions.
2016044
2016-01-28
Airbag30,284On certain vehicles, a defect in the Occupant Restraint Control (ORC) system could result in inadvertent airbag / seatbelt pretensioner deployment, or prevent airbags / seatbelt pretensioners from deploying when warranted.
2015250
2015-06-04
Electrical161,349On certain vehicles, the Wireless Ignition Node (a.k.a ignition switch) may allow the ignition key to inadvertently move from the ON position to the accessory (ACC) position while driving, causing the engine to shut off.
2014261
2014-07-02
Electrical97,496On certain vehicles, the Wireless Ignition Node (a.k.a ignition switch) may allow the ignition key to inadvertently move from the ON position to the accessory (ACC) position while driving, causing the engine to shut off.
2010464
2010-12-23
Airbag16,700On certain vehicles, wires within the front door wire harnesses may fatigue and break, which can interrupt the circuits for the side impact sensor(s).
2009108
2009-04-14
Airbag350On certain vehicles, the driver airbag squib wires on the steering column control module (SCCM) may be reversed.
2009079
2009-03-11
Electrical6,928On certain vehicles, an unused electrical connector could become corroded and cause a short circuit. If the fuse for this circuit does not blow, the connector may overheat and catch fire, which could result in property damage, personal...
2008371
2008-10-10
Other132On certain vehicles, a broken solder joint on the printed circuit board of the Power Control Module (PCM) can affect the fuel pump relay performance and potentially result in an engine stall while driving and/or a no start of the engine.
2008204
2008-06-09
Electrical1,108On certain vehicles equipped with a 3.5L engine, the engine wiring harness may contact the left transaxle mount.

Service bulletins and warranty extensions

Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.

BulletinTypeComponentSummary
106241
Jul 2025
Electrical SystemLAMP - DOME
104974
Jun 2025
Electrical SystemLAMP - DOME
103774
May 2025
Electrical SystemLAMP - DOME
104087
Apr 2025
Unknown Or OtherACTUATOR - A/C AND HEATER
103954
Apr 2025
Unknown Or OtherACTUATOR - A/C AND HEATER
9100226
Sep 2023
Electrical SystemConnector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability.
9004009
Apr 2021
Power TrainTransmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage.
S1121000006 Rev.
Aug 2020
Electrical System(Revision A) No Start No Crank ? Starter Will Not Engage And There Are No Related Codes Or Concerns
S1121000006RevA
Aug 2020
Electrical System(Revision A) No Start No Crank ? Starter Will Not Engage And There Are No Related Codes Or Concerns
9004268
Jun 2020
EngineTHROTTLE BODY For clarification, only use 68414676A$ on 2010 & earlier vehicles as supply is limited.
9004239
May 2020
SeatsCABLE, Latch Release, Track to Recliner, Left Prior to replacing for any kind of damage or functional concern , please take photos of the condition and/ or issue with seat cable before disassembly, Please email pictures of cable including part number to FCA Redacted Content;...
23-015-20
Apr 2020
EquipmentDisinfectant Solution Recommended for COVID-19
08-049-20
Apr 2020
EquipmentCharging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
31-006-19
Nov 2019
StructureRepair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
31-003-19
Nov 2019
EquipmentUse of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
31-005-19
Nov 2019
StructureUse of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
3100619
Nov 2019
EquipmentRepair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
3100419
Nov 2019
VisibilityAuthentic Mopar® Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar® Glass.
3100319
Nov 2019
StructureUse of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
3100519
Nov 2019
StructureUse of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
9003220
Aug 2019
EquipmentRADIO [RES] - New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not "FFFF".
9002201
Aug 2017
EquipmentCargo and floor cargo organizer storage bin and latch Please note that for both the cargo area bin/lid and floor cargo organizer; latches are serviceable separately.
9003687
Mar 2017
Seat BeltsRestraints Remove I-Sheet from packaging. Correct information sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.
9003681
Mar 2017
Seat BeltsRestraints Information Sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.
31-001-16
Mar 2016
StructureDo Not Apply Corrosion Protection On Sheet Molding Compound (SMC) Plastic Panels This bulletin involves discussing SMC plastic panels and applying corrosion protection.
R2118796A
Feb 2016
Engine And Engine CoolingValve Body. These may cause over drive cycling.
RL108213A$
Jan 2016
Engine And Engine CoolingNAG1 (5A580) Valve Body As per Warranty Bulletin D-13-22, please use R2108213A$ valve body for all Warranty (W), Mopar (M) and Mopar Vehicle Protection (F) claims.~ Assembly also includes Filter (52108325AA) and Gasket (52108332AA).~
9002887
Feb 2015
Engine And Engine CoolingPart Description: Valve Body Assembly Issue Description: Valve body design was changed between 2010MY and 2011MY applications. To prevent mix matching valve bodies and solenoid packs the connectors are color coded.~ Valve bodies with a white connector can be used on 2010, 2009,...
L25070114
Jul 2014
Air BagsExpansion of previous safety recall L25.
9002071
Feb 2014
SeatsPart Description: 1st and 2nd row seat backpanels Issue Description: It is no longer necessary to order this part to replace a damaged/broken/missing clip. For 1LB331DVAA or 1LB331K7AA order 05175690AA for top clip(s) (qty 2) and 68039424AA for middle and bottom clip(s) (qty 4).

Showing 30 of 45 distinct bulletins on file for this vehicle.

Before you buy this vehicle

A test-drive checklist generated from this vehicle's own complaint and recall record.

  1. Sit in it with the engine off and test everything that has a switch.Windows, locks, lights, the cluster, the radio. Electrical faults are this vehicle's story and the hardest to see on a drive: an intermittent no-start waits for the second week of ownership. Ask for the battery's age and whether any control module has been replaced.
  2. Brake hard once from speed on an empty road.A pull to one side, a pulsing pedal, a pedal that sinks at a stop, or an ABS light that stays lit are the brake complaints on this vehicle presenting themselves.
  3. Watch the airbag warning light through a full key cycle.It should light on start and go out within seconds. A light that stays on, or never lights at all, means the system needs attention. Run the VIN for inflator recalls specifically.
  4. Run the VIN against open recalls before you negotiate.This vehicle has 8 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
  5. Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.

Parts search directory

The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.

Open the parts directory for this Dodge Journey →