Fault profile
Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.
Known issues
The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.
Air bags
Power train
Electrical system
Recall campaigns
Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.
| Campaign | Component | Summary | Remedy |
|---|---|---|---|
| 18V009000 | Air Bags | Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2013 Jaguar XF vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina,... | Normally free |
| 17V027000 | Air Bags | Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2012 Jaguar XF vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina,... | Normally free |
| 16V373000 | Air Bags | Jaguar Land Rover North America, LLC (Jaguar) is recalling certain model year 2009-2011 Jaguar XF vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi,... | Normally free |
| 16V229000 | Air Bags | Jaguar Land Rover North America, LLC (Jaguar) is recalling certain model year 2009, 2011, 2012 and 2015 XF vehicles manufactured February 6, 2008 to October 20, 2014. | Normally free |
| 08V607000 | Electrical System | JAGUAR IS RECALLING 3,754 MY 2009 XF VEHICLES FOR INSTRUMENT CLUSTER SPEAKER FUNCTION PROBLEMS. THE SPEAKER WIRES MAY FRACTURE. AS A RESULT, THE SPEAKER WILL CEASE TO OPERATE. | Normally free |
| 08V396000 | Seat Belts | JAGUAR IS RECALLING 7,918 MY 2009 XF VEHICLES. THE REAR SAFETY BELT D-RING ASSEMBLY MAY NOT ROTATE PROPERLY AROUND THE SAFETY BELT ANCHORAGE MOUNTING BOLT. | Normally free |
Transport Canada recalls
Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2018008 2018-01-08 | Airbag | 893 | On certain vehicles, long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, could eventually degrade the propellant contained in the passenger frontal airbag. |
| 2008409 2008-11-14 | Electrical | 182 | On certain vehicles, the instrument cluster speaker wires may fracture as a consequence of an overly aggressive turn signal sound wave form, the volume of which is vehicle speed dependant. |
| 2008278 2008-08-07 | Seats And Restraints | 390 | On certain vehicles, the rear safety belt D-ring assemblies may not rotate freely around the safety belt anchorage mounting bolt. |
Service bulletins and warranty extensions
Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| SSM76412 - 10MAR26 Mar 2026 | Electrical System | Smart Key Deactivated message on instrument cluster and is unable to start their vehicle. | |
| TUCC_APR2025_18 Apr 2025 | Electrical System | Leaking windshield that caused the water ingress on the electrical component. | |
| SFCC_MAR2025_17 Mar 2025 | Service Brakes | There have been several FRED submissions for a customer allegation of a rear brake warning being illuminated on the instrument cluster. | |
| SFCC_MAR2025_18 Mar 2025 | Service Brakes | There have been several FRED submissions for a customer allegation of a brake noise concern. | |
| SFCC_MAR2025_20 Mar 2025 | Service Brakes | There have been several FRED submissions for a customer allegation of brake judder/vibration. |
Show 55 more bulletins
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| SSM76165 Nov 2024 | Unknown Or Other | Front / Rear Door Latch - Silicon Contamination Causing Doors To Not Operate As Expected | |
| SFCC_NOV2024_32 Nov 2024 | Power Train | The engine cooling pump has a visible coolant leak. | |
| SSM68398Attachme Sep 2022 | Visibility | Window Regulator mechanical creak | |
| SSM59597Attachme Apr 2021 | Electrical System | Attachment. | |
| JTB00619NAS3 Jun 2019 | Electrical System | A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Upon further inspection, the hood is correctly latched. | |
| SSM74375 Apr 2019 | Engine | Air leak from the right hand camshaft cover assembly due to a split diaphragm within the pressure control valve. Any of the following DTCs (indicating an air intake system leak) could be stored in the Powertrain Control Module (PCM) ? P2187, P2189, P0505, P0507. | |
| SSM74278 Feb 2019 | Seats | Seat height operates in increments and seat memory function will not work after replacement of seat height motor. Diagnostic Trouble Code (DTC) B1B87-31, stored in Driver Seat Module (DSM) or Passenger Seat Module (PSM) Note: that the seat height motor is supplied as part of the... | |
| SSM72307 Oct 2018 | Back Over Prevention | The message "Radar Sensor Blocked" appears in instrument pack display. If blockage occurs while ACC is being used, ?Driver Intervene? and/or "Radar sensor blocked" message will appear on the cluster and DTC C1A67-97 is also set. Blockage can also occur when ACC is not being used. | |
| JTB00619NAS2 Sep 2018 | Latches/Locks/Linkages | The reissue replaces all previous version. Please destroy all previous versions. | |
| SSM72498 Sep 2018 | Wheels | Issue: Wheel stud failures (fractures). | |
| JTB00619NAS2.1 Sep 2018 | Latches/Locks/Linkages | A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Upon further inspection, the hood is correctly latched. | |
| JTB00619NAS2.2 Sep 2018 | Structure | A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Upon further inspection, the hood is correctly latched. | |
| JTB00619NAS2.3 Sep 2018 | Structure | A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Upon further inspection, the hood is correctly latched. | |
| SSM74023 Aug 2018 | Engine And Engine Cooling | Issue: The customer reports a coolant leak from the engine compartment which is found to originate from the thermostat housing seam. | |
| SFCC_09AUG18_REV Aug 2018 | Equipment | InControl Touch Pro phase 4 customer letter | |
| SSM71538 Jul 2018 | Equipment | Issue: Customer may report door lock cylinder cover missing or has become adrift. | |
| SSM71538 Attachm Jul 2018 | Equipment | Issue: Customer may report door lock cylinder cover missing or has become adrift. | |
| SSM71538.1 Jul 2018 | Equipment | Issue: Customer may report door lock cylinder cover missing or has become adrift. | |
| SSM71538.1 Attac Jul 2018 | Equipment | Issue: Customer may report door lock cylinder cover missing or has become adrift. | |
| SSM73824 Apr 2018 | Electrical System | Customers report the ECO Stop/Start is not working. Retailers are testing the primary battery using the Midtronics EXP-1080 tester which is reporting the battery is serviceable. The vehicle then returns with the same Customer concern of ECO Stop/Start inoperative. | |
| SSM73824 Mar 2018 | Electrical System | Action: When completing Primary battery diagnosis for Eco Stop concerns, it is recommended to use the Midtronics GRX-3080 battery tester. JLR are currrently investigating a hand held battery tester to replace the Midtronics EXP-1080. | |
| JTB00619NAS1 Mar 2018 | Electrical System | The 'Hood open' warning message may be displayed on the Instrument Cluster (IC) and/or the security system status indicator gives an audible warning to indicate that the hood is not latched correctly when the hood has been correctly latched. | |
| SFCC_08MAR18 Mar 2018 | Equipment | Jaguar Land Rover Shop Foreman Conference Call | |
| SFCC_14DEC17 Dec 2017 | Equipment | Presentation from Dealer Shop Foreman Conference Call | |
| SSM73520 Nov 2017 | Equipment | When attempting to update the Navigation maps to a newer level the update fails and the Navigation becomes either slow to respond or no functionality at all. | |
| SSM58558 Oct 2017 | Service Brakes | Issue: Submitting a Brake Noise EPQR | |
| SSM72926 Jul 2017 | Electrical System | Issue: Customer may report erratic ambient air temperature readings or default setting (ie.-40°) appearing. | |
| SSM73384 Jun 2017 | Power Train | Issue: Rear differential oil leak evident from the pinion seal. | |
| SSM73419 Jun 2017 | Electrical System | Issue: HERE Map updates must be performed correctly to ensure the vehicle's Infotainment system continues to operate as designed. | |
| SSM72498 Jun 2017 | Wheels | Issue: Wheel stud failures (fractures). | |
| SSM72926 Sep 2016 | Structure | ISSUE: CUSTOMER MAY REPORT ERRATIC AMBIENT AIR TEMPERATURE READINGS OR DEFAULT SETTING (IE.-40°) APPEARING. | |
| JTB00217NAS2 Aug 2016 | Structure | SITUATION: THE REARMOST SECTION (IN FRONT OF THE REAR WHEEL) OF THE ROCKER PANEL(S) MAY SHOW SIGNS OF STONE CHIPPING. | |
| SSM72824 Jun 2016 | Equipment | ISSUE: CUSTOMERS ARE UNABLE TO CHARGE ACCESSORIES OR PLAY MUSIC USING THE USB PORT ON GEN 2.1 INFOTAINMENT SYSTEM. | |
| JTB00411NAS-2 May 2016 | Structure | "SITUATION: THE DOOR EXTERIOR ALUMINUM FINISHERS MAY EXHIBIT DISCOLORATION. CAUSE: THIS MAY BE CAUSED BY THE ALUMINUM SURFACE BEING AFFECTED BY CLIMATIC CONDITIONS. ACTION: SHOULD A CUSTOMER EXPRESS THIS CONCERN, FOLLOW THE SERVICE INSTRUCTION OUTLINED BELOW." | |
| JTB00411NAS2 May 2016 | Structure | Situation: The door exterior aluminum finishers may exhibit discoloration. | |
| SSM72693 May 2016 | Interior Lighting | INTERIOR LIGHTS FLICKER, WIPERS MAKE A SINGLE STROKE OF SCREEN | |
| SSM72613 Feb 2016 | Electrical System | SOFTWARE LEVEL CHECK FOR INCONTROL TOUCH PRO | |
| SSM72206 Feb 2016 | Electrical System | KVM COMPONENT PROTECTION TIME-OUT IS LOGGED | |
| SSM72617 Feb 2016 | Engine And Engine Cooling | COOLANT EXPANSION TANK PRESSURE CAPS LEAKING | |
| SSM72202 Dec 2015 | Latches/Locks/Linkages | "ISSUE: DOOR LATCH FUNCTIONALITY CAUSE: JLR ENGINEERING ARE CURRENTLY INVESTIGATING SIDE DOOR LATCH CONCERNS AND THEREFORE WOULD APPRECIATE MORE INFORMATION TO AID INVESTIGATIONS." | |
| SSM72560 Dec 2015 | Engine | "ISSUE: A CUSTOMER MAY EXPRESS A CONCERN THAT THE CHECK ENGINE LIGHT IS ILLUMINATED WITH DTC P068A-00 IS STORED IN THE POWER TRAIN CONTROL MODULE (PCM) CAUSE: THERE IS A CPU RESPONSE TIME ERROR DURING THE VEHICLE SHUTDOWN PROCEDURE, THIS IS A PROBLEM WITH THE POWER TRAIN CONTROL... | |
| SSM71966 Dec 2015 | Service Brakes | "ISSUE: SUBMITTING A BRAKE NOISE EPQR. SPECIFICALLY RELATED TO FRONT BRAKE DISC GROOVING CAUSING A NOISE AND /OR JUDDER ISSUE. CAUSE: UNDER INVESTIGATION" | |
| SSM72508 Nov 2015 | Electrical System | "ISSUED DEC 2015. ISSUE VEHICLES BATTERY CLAIMS FOR BATTERY DISCHARGED. CAUSE THE BATTERY STORAGE PROCESS HAS NOT BEEN CORRECTLY FOLLOWED UPON VEHICLE DELIVERY AND FOLLOWING A PDI." | |
| JTB00411NAS1 Oct 2015 | Equipment | "SITUATION: THE DOOR EXTERIOR ALUMINUM FINISHERS MAY EXHIBIT DISCOLORATION. CAUSE: THIS MAY BE CAUSED BY THE ALUMINUM SURFACE BEING AFFECTED BY CLIMATIC CONDITIONS." | |
| JTB00435NAS1 Sep 2015 | Electrical System | "SITUATION: THE FRONT AND/OR REAR PARKING AID SYSTEM MAY BE INOPERATIVE. CAUSE: THIS MAY BE CAUSED BY A CORRODED WIRING HARNESS AT THE FRONT AND/OR REAR BUMPER HARNESSES." | |
| SSM72206 Sep 2015 | Electrical System | "ISSUE ONLY APPLICABLE TO SOFTWARE VERSIONS 30.3 (GEN 3) FK72-14C104-AF AND 29.3 (GEN 2) DPLA-14C104-AG WHEN CHECKING FOR FAULT CODES LOGGED IN THE KVM (KEYLESS VEHICLE MODULE) ALSO KNOWN AS THE RFA (REMOTE FUNCTION ACTUATOR) F000- 63/U3000-63, CONTROL MODULE - CIRCUIT/... | |
| SSM68558 Sep 2015 | Suspension | "ISSUE: A CUSTOMER MAY REPORT A NOISE FROM THE REAR SUSPENSION. CAUSE: JAGUAR HAS RECEIVED WARRANTY CLAIMS FOR REAR SHOCK ABSORBER REPLACEMENT DUE TO NOISE. INVESTIGATION HAS REVEALED NO FAULT FOUND WITH THE SHOCK ABSORBER, AND MAY BE CAUSED BY OTHER COMPONENTS ON THE VEHICLE." | |
| SSM72353 Jul 2015 | Structure | "ISSUE: X250 / XF POTENTIAL WATER INGRESS INTO BOOT CAUSE: WITHIN THE VIN RANGE IDENTIFIED BELOW, A SECONDARY SEALING OPERATION HAS BEEN OMITTED WHICH MAY RESULT IN WATER INGRESS ON SOME VEHICLES, HOWEVER THE PRIMARY DESIGN INTENT PREVENTION IS 100% ROBUST." | |
| SSM72307 Jul 2015 | Electrical System | "ISSUE THE MESSAGE ""RADAR SENSOR BLOCKED"" APPEARS IN INSTRUMENT PACK DISPLAY. IF BLOCKAGE OCCURS WHILE ACC IS BEING USED, DRIVER INTERVENE AND/OR ""RADAR SENSOR BLOCKED"" MESSAGE WILL APPEAR ON THE CLUSTER AND DTC C1A67-97 IS ALSO SET. | |
| JTB-00419NAS-1 Jun 2015 | Electrical System | "SITUATION: THE SURFACE OF THE INSTRUMENT CLUSTER LENS MAY BE DAMAGED OR MARKED. CAUSE: A LOWER-LEVEL SERVICE REPAIR PART IS NOW AVAILABLE IN THE EVENT DAMAGE OR MARKING IS CAUSED BY AN OBJECT IMPACTING AGAINST THE LENS AND/OR STAINING/DISCOLORATION CONTAMINATION CAUSED BY USING... | |
| SSM-71989 Jun 2015 | Equipment Adaptive/Mobility | "ISSUE: CUSTOMER COMPLAINS OF DAMAGE/MARKING ON THE SURFACE OF THE VEHICLES INSTRUMENT PACK LENS. CAUSE: DAMAGE/MARKING CAUSED BY OBJECT IMPACT AGAINST THE LENS. STAINING/DISCOLORATION CONTAMINATION CAUSED BY USING ANY TYPE OF CLEANING PRODUCT ON LENS." | |
| SSM-72307 Jun 2015 | Electrical System | "ISSUE THE MESSAGE ""RADAR SENSOR BLOCKED"" APPEARS IN INSTRUMENT PACK DISPLAY. IF BLOCKAGE OCCURS WHILE ACC IS BEING USED, DRIVER INTERVENE AND/OR ""RADAR SENSOR BLOCKED"" MESSAGE WILL APPEAR ON THE CLUSTER AND DTC C1A67-97 IS ALSO SET. | |
| JTB00305NAS1 Apr 2015 | Equipment Adaptive/Mobility | "SITUATION: THE TRANSMISSION MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED AND DIAGNOSTIC TROUBLE CODES (DTC) P0729 TO P0735, P0783, AND P2702 TO P2704 ARE STORED IN THE TRANSMISSION CONTROL MODULE (TCM). | |
| SSM72238 Apr 2015 | Structure | "ISSUE:- CUSTOMERS HAVE REPORTED THAT CHROME AND BLACK DOOR FINISHERS ON THE REAR DOOR BECOME SLIGHTLY ADRIFT DUE TO PARTIAL DELAMINATION AT THE BASE OF THE REAR DOOR 'B' POST. | |
| SSM72202 Apr 2015 | Latches/Locks/Linkages | "ISSUE: DOOR LATCH FUNCTIONALITY CAUSE: JLR ENGINEERING ARE CURRENTLY INVESTIGATING SIDE DOOR LATCH CONCERNS AND THEREFORE WOULD APPRECIATE MORE INFORMATION TO AID INVESTIGATIONS. |
Showing 60 of 292 distinct bulletins on file for this vehicle.
Before you buy this vehicle
A test-drive checklist generated from this vehicle's own complaint and recall record.
- Watch the airbag warning light through a full key cycle.It should light on start and go out within seconds. A light that stays on, or never lights at all, means the system needs attention. Run the VIN for inflator recalls specifically.
- Drive it from a dead stop, twice, on a hill if you can.Shudder, hesitation, or a lurch under light throttle is how this vehicle's largest complaint cluster shows itself. Then ask for the transmission service history in writing; repeat repairs are a pattern, not a fluke.
- Sit in it with the engine off and test everything that has a switch.Windows, locks, lights, the cluster, the radio. Electrical faults are this vehicle's story and the hardest to see on a drive: an intermittent no-start waits for the second week of ownership. Ask for the battery's age and whether any control module has been replaced.
- Run the VIN against open recalls before you negotiate.This vehicle has 6 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
- Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.
Parts search directory
The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.
Open the parts directory for this Jaguar XF →