Engine
3.5L 6-cyl
How to read this file. Complaint records are unverified owner submissions to the federal safety agency. Counts are raw, not adjusted for sales volume or vehicle age. Recall campaigns apply to the model; only a VIN check shows whether this car is affected or repaired. Parts shown are named by an editorial note or listed as a search directory; none is a diagnosis. Full methodology.
Fault profile
Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.
Complaints are owner-reported and not verified by the agency.
Known issues
The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.
Steering
28 complaint records
"TOOK CAR IN FOR SERVICE AND THEY DID A OIL CHANGE AND TOLD ME THAT THE RACK AND PINION WAS LEAKING AND NEEDED REPAIRS OF 1667.00. SEEMS LIKE A COMMON MALFUNCTION AND SHOULD BE INVESTIGATED. *TR..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse steering parts in the directory →
Body & structure
17 complaint records1 crash report
"THE DASHBOARD IS MELTING AND FALLING APART. THIS IS A SAFETY ISSUE ESPECIALLY SINCE IT IS SUPPOSE TO PROTECT YOU DURING AN ACCIDENT. *TR..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse body & structure parts in the directory →
Engine & cooling
15 complaint records
"SEVERAL TIMES A WEEK THE ENGINE IDLES FAST ON START UP AND LASTS FOR ABOUT FIVE MINUTES. IT DOES NOT SEEM TO BE RELATED TO THE WEATHER AND THERE SEEMS TO BE NO IDENTIFYING FACTOR WITH WHICH IT CAN BE ASSOCIATED. *TR..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse engine & cooling parts in the directory →
Transport Canada recalls
Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2021723 2021-11-24 | Electrical | 55,683 | Issue: This recall is for certain block heater kits installed on certain vehicles or sold as accessories at Toyota or Lexus dealerships. |
Service bulletins and warranty extensions
Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| Safety Recall 22 Apr 2022 | Equipment | Lexus Safety Recall and Service Campaign - Technician Certification Requirements 4.13.2022 | |
| L-SB-0006-22 Mar 2022 | Equipment | TSB: This Service Bulletin includes procedures to replace damaged or loose front carpet floor retainer(s) without replacing the carpet assembly. Follow the Repair Procedure in this bulletin to replace the loose or damaged carpet floor retainer(s). | |
| L-SB-0004-22 Feb 2022 | Air Bags | TSB: Some 2005 ? 2022 model year Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. | |
| Lexus PRO19-02 - Jan 2022 | Equipment | POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Lexus. This information must be kept near the point of vehicle sale and be available to any customer that requests it. | |
| Lexus Safety Re Mar 2021 | Air Bags | Lexus Safety Recall and Service Campaign - Technician Certification Requirements |
Show 55 more bulletins
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| L-TT-0294-20 Oct 2020 | Equipment | TT: HVAC drain tube is found to blocked/clogged. | |
| L-TT-0235-17 Rev Aug 2020 | Equipment | TT: HVAC drain tube is found to blocked/clogged. | |
| L-SB-0002-20 Rev Aug 2020 | Power Train | TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? | |
| L-SB-0023-20 Jun 2020 | Wheels | TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. ST004-01, SU001-08, and L-SB-0174-08. The aforementioned bulletins are obsolete, and any printed versions should be discarded. | |
| L-SB-0174-08 Obs Jun 2020 | Steering | TSB: OBSOLETE NOTICE June 23, 2020: This bulletin is now obsolete. Please see L-SB-0023-20. | |
| Lexus Safety Re May 2020 | Equipment | Safety Recall and Service Campaign - Technician Certification Requirements | |
| L-SB-0008-20 Apr 2020 | Equipment | TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003-93, PG002-90, L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003 93, and PG002-90. | |
| L-SB-0179-17 Obs Apr 2020 | Equipment | TSB: OBSOLETE NOTICE April 06, 2020: This bulletin is now obsolete. Please see L-SB-0008-20. Replacement Certification Labels and VIN Plates | |
| L-SB-0003-20 Feb 2020 | Equipment | TSB: Some 2006 ? 2020 model year Lexus vehicles may exhibit odors that naturally occur from the HVAC system and/or related environmental factors. Although there is no way to eliminate these odors, follow the General Procedure in this bulletin to minimize the odors experienced. | |
| L-SB-0060-13 Obs Feb 2020 | Equipment | TSB: February 06, 2020: This bulletin is now obsolete. Please see L-SB-0003-20. | |
| L-TT-0235-17_Rev Nov 2019 | Equipment Adaptive/Mobility | TT: HVAC drain tube is found to blocked/clogged. | |
| L-TT-0235-17_Rev Nov 2018 | Equipment | TT: HVAC drain tube is found to blocked/clogged. | |
| L-SB-0011-15_Rev Sep 2018 | Equipment | TSB: REVISION NOTICE September 27, 2018 Rev1: ? Applicability has been updated to include 2012 model year ES350, 2016 ? 2017 model year GS200t, 2013 ? 2018 model year GS350, 2013 ? 2017 model year GS450h, and 2016 ? 2018 model year GS F vehicles. ? | |
| L-SB-0021-14_Obs Jan 2018 | Equipment | TSB: OBSOLETE NOTICE January 22, 2018: This bulletin is now obsolete. Please see L-SB-0001-18. | |
| L-SB-0001-18 Jan 2018 | Electrical System | TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. L-SB-0021-14. * Applicability has been updated to include applicable 2018 models and 2016 * 2018 model year RC 300 and 2015 * 2018 model year RC 350 vehicles. | |
| L-TT-0235-17 Dec 2017 | Equipment | TT: HVAC drain tube is found to blocked/clogged. | |
| L-SB-0048-08 Obs Dec 2017 | Equipment | TSB: Replacement Certification Labels. OBSOLETE NOTICE November 28, 2017: This bulletin is now obsolete. Please see L-SB-0179-17. | |
| L-SB-0014-08_Rev Mar 2017 | Structure | TSB: REVISION NOTICE March 22, 2017 Rev2: ? Applicability has been updated to include 2016-2017 model year Lexus vehicles. ? February 11, 2015 Rev1: Applicability has been updated to include 2006 ? 2015 model year Lexus vehicles. On some vehicles, when Rapgard? | |
| L-SB-0060-13 Rev Nov 2016 | Equipment | TSB: REVISION NOTICE November 10, 2016 Rev1: ? Applicability has been updated to include 2015 ? 2017 model year applicable Lexus vehicles. ? The Parts Information section has been updated. Any previous printed versions of this bulletin should be discarded. Some 2006 ? | |
| ZLD_Warranty Enh Oct 2016 | Electrical System | Warranty Enhancement Program: Update: Technician requirements and parts order processes have been updated. Extension of Warranty Coverage for Cracked and/or Sticky/Melting Dashboards (Instrument Panels) as a Result of Heat or Humidity. | |
| L-SB-0074-09 Rev Oct 2016 | Back Over Prevention | TSB: REVISION NOTICE October 11, 2016 Rev1: ? Applicability has been updated to include 2011 ? 2015 model year RX 330 and RX 350 vehicles. Any previous printed versions of this bulletin should be discarded. | |
| L-SB-0021-14 Rev Sep 2016 | Equipment | TSB: Revision Notice: Applicability section has been updated to include 2016-2017 applicable model year Lexus vehicles. The Repair Procedure section, Required Tools & Equipment section, and the Repair Procedure section has been updated. | |
| ZLD_WARRANTY POL Jun 2016 | Equipment | WARRANTY POLICY BULLETIN (POL14-03): LEXUS HAS RECEIVED REPORTS WHERE SOME VEHICLES MAY EXHIBIT CRACKED AND/OR STICKY/MELTING DASHBOARDS AS A RESULT OF HEAT OR HUMIDITY. | |
| Pol-14-03 Jun 2016 | Structure | Warranty Policy Bulletin (POL14-03): Lexus has received reports where some vehicles may exhibit cracked and/or sticky/melting dashboards as a result of heat or humidity. | |
| POL14-03 Dec 2015 | Equipment | WPB: BACKGROUND: LEXUS HAS RECEIVED REPORTS WHERE SOME VEHICLES MAY EXHIBIT CRACKED AND/OR STICKY/MELTING DASHBOARDS AS A RESULT OF HEAT OR HUMIDITY. IN MID-DECEMBER, 2014 LEXUS ANNOUNCED THE REIMBURSEMENT PHASE OF THIS WARRANTY ENHANCEMENT PROGRAM. | |
| ZLD_PHASE4 11/17 Nov 2015 | Equipment | "WPB: LEXUS HAS RECEIVED REPORTS WHERE SOME VEHICLES MAY EXHIBIT CRACKED AND/OR STICKY/MELTING DASHBOARDS AS A RESULT OF HEAT OR HUMIDITY. | |
| ZLD_Phase 4_Warr Nov 2015 | Equipment | WPB: Lexus has received reports where some vehicles may exhibit cracked and/or sticky/melting dashboards as a result of heat or humidity. | |
| L-TT-0144-13 REV Nov 2015 | Equipment | TT: SOME CUSTOMERS MAY ENCOUNTER BLUETOOTH CONNECTIVITY CONCERNS SUCH AS: DIFFICULTY TO PAIR THE PHONE. INTERMITTENT BLUETOOTH FAILURE TO CONNECT TO THE VEHICLE WHEN FIRST TURNING ON THE VEHICLE. | |
| ZLD_REMEDY UPDAT Sep 2015 | Structure | RL: THIS WARRANT ENHANCEMENT PROGRAM PROVIDES A PRIMARY AND SECONDARY COVERAGE FOR YOUR VEHICLE'S "NEW VEHICLE LIMITED WARRANTY" AS IT APPLIES TO THE DASHBOARD. | |
| WPB_ZLD_REMEDY P Sep 2015 | Equipment | "WPB: LEXUS HAS RECEIVED REPORTS WHERE SOME VEHICLES MAY EXHIBIT CRACKED AND/OR STICKY/MELTING DASHBOARDS AS A RESULT OF HEAT OR HUMIDITY. | |
| WPB (POL 14-03)_ Sep 2015 | Equipment | "WPB: LEXUS HAS RECEIVED REPORTS WHERE SOME VEHICLES MAY EXHIBIT CRACKED AND/OR STICKY/MELTING DASHBOARDS AS A RESULT OF HEAT OR HUMIDITY. | |
| ZLD_Warranty Enh Jul 2015 | Structure | DL: In our continuing efforts to ensure the best in customer satisfaction, Lexus announced a Warranty Enhancement Program (the ?Program?). | |
| LEXUS WARRANTY Jul 2015 | Structure | Warranty Enhancement Program - ZLD Phase 2,3 & 4 Part Replacement Available for all Models - Extention of Warranty Coverage for Cracked and/or Sticky/Melting Dashboards ( Inst krukment Panels) as a Result of Heat or Humidity. | |
| L-SB-0025-14 Jul 2015 | Equipment | TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. | |
| L-SB-0011-15 May 2015 | Electrical System | LSB: Certain 2003 ? 2009 model year Lexus vehicles may exhibit a condition where the instrument panel pad (dashboard) becomes cracked and/or has a shiny/degraded appearance. The dashboard surface may also become sticky or adherent. | |
| ZLD_WEP_Region L May 2015 | Electrical System | RL: In our continuing efforts to ensure the best in customer satisfaction, Lexus is announcing a Warranty Enhancement Program (the ?Program?). | |
| ZLD_WEP_Dealer L May 2015 | Electrical System | DL: In our continuing efforts to ensure the best in customer satisfaction, Lexus is announcing a Warranty Enhancement Program (the ?Program?). | |
| L-SB-0010-15 May 2015 | Equipment | LSB: The procedure in this bulletin is a general guideline on how to properly diagnose the air conditioning system after a component failure. Refer to the applicable Repair Manual for vehicle specific repair procedures and parts. | |
| L-SB-0066-11 Rev Apr 2015 | Electrical System | LSB: When servicing interior electrical switches and components, please note the precautions in this bulletin to avoid damaging electrical components and switches. | |
| L-TT-0144-13 Rev Feb 2015 | Equipment | TT: Some customers may encounter Bluetooth connectivity concerns such as: Difficulty to pair the phone, Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle, Various Bluetooth Audio functions are no longer functioning with the customer's... | |
| L-SB-0014-08 Rev Feb 2015 | Structure | LSB: On some vehicles, when Rapgard is removed, the paint may have a stained appearance. These stains appear to be under the clear coat. The stain patterns are usually under wrinkles in the Rapgard. | |
| L-TT-0164-14 Rev Jan 2015 | Equipment | TT: Customer complains of various Bluetooth connectivity concerns after upgrading to iOS 8.0X. Conditions typically experienced include inability to pair the iPhone to the system, poor sound quality during phone calls placed through the audio/navigation system, and the inability... | |
| POL1403 Dec 2014 | Structure | Warranty Enhancement Program - ZLD Phase 2,3 & 4 Part Replacement Available for all Models. | |
| ZLD_Region Lette Dec 2014 | Electrical System | Region Letter: In our continuing efforts to ensure the best in customer satisfaction, Toyota is announcing a Warranty Enhancement Program. | |
| ZLD_Dealer Lette Dec 2014 | Electrical System | Dealer Letter: In our continuing efforts to ensure the best in customer satisfaction, Toyota is announcing a Warranty Enhancement Program. | |
| L-SB-0154-11 Dec 2014 | Engine | TSB: Some 2007 ? 2011 model year RX 350 and 2010 ? 2011 model year RX 450h vehicles may exhibit a leak or oil seep from the engine oil cooler pipes. Follow the Repair Procedure in this bulletin to address this condition. | |
| L-SB-0025-14 Rev Nov 2014 | Equipment | TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. | |
| L-SB-0021-14 Rev Oct 2014 | Electrical System | TSB: Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. | |
| L-SB-0082-14 Oct 2014 | Power Train | TSB: The purpose of this bulletin is to provide precautions to follow when installing an automatic transmission/transaxle assembly to avoid MIL "ON" shifting issues and/or transmission damage. | |
| L-SB-0007-11 Rev Oct 2014 | Power Train | TSB: The purpose of this service bulletin is to provide information regarding the installation of the correct torque converter bolts during automatic transmission/transaxle assembly replacement. | |
| L-SB-0041-11 Rev Oct 2014 | Power Train | TSB: OBSOLETE NOTICE-October 16, 2014: This bulletin is now obsolete. Please see L-SB-0082-14. | |
| LSB008214 Oct 2014 | Power Train | Auto matic Transmission Replacement kPrecautions | |
| L-SB-0153-08 Rev Oct 2014 | Power Train | TSB: The purpose of this bulletin is to assist in the identification and location of serial numbers on 2006 - 2014 model year remanufactured automatic transmissions. | |
| L-TT-0164-14 Oct 2014 | Equipment | Tech Tip: Customer complains of carious Bluetooth connectivity concerns after upgrading to iOS 8.0 and later. Conditions typically experienced include inability to pair the iPhone to the system, poor sound quality during phone calls placed through the audio/navigation system,... | |
| L-SB-0001-11 Rev Oct 2014 | Power Train | TSB: World Standard (WS) Automatic Transmission Fluid (ATF) was introduced to reduce maintenance costs and increase the mileage between scheduled maintenance checks. Here are some important tips when working with ATF-WS in Lexus vehicles requiring its use. |
Showing 60 of 134 distinct bulletins on file for this vehicle.
Before you buy this vehicle
A test-drive checklist generated from this vehicle's own complaint and recall record.
- Drive one straight highway stretch and one slow parking lot.Wander or a shimmy over bumps at speed, and heavy or dropped assist at low speed, are the two faces of this vehicle's steering cluster. A clunk on turn-in points at the linkage.
- Walk the body slowly in daylight.Panel gaps, rust at the rockers and wheel arches, and cracked trim are this vehicle's structure complaints. Open and close the liftgate or trunk and look at the latch area.
- Cold-start it yourself and listen for the first thirty seconds.Knocking, ticking that fades as it warms, or blue or white smoke on startup are the sounds of this vehicle's engine cluster. Check the oil level and the coolant color, and ask whether the engine or its head gaskets have ever been out.
- Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.
Parts search directory
The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.
Open the parts directory for this Lexus Rx350 →