Fault profile
Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.
Known issues
The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.
Air bags
Seat belts
Electrical system
Federal defect investigations
Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.
| Investigation | Status | Component | Subject |
|---|---|---|---|
| EA21002 opened Sep 2021 | OPEN | Air Bags | Desiccated Air Bag Inflator Rupture From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. |
Recall campaigns
Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.
| Campaign | Component | Summary | Remedy |
|---|---|---|---|
| 24V298000DO NOT DRIVE | Service Brakes, Hydraulic | Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2012 ML, GL, and R-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. | Normally free |
| 22V315000DO NOT DRIVE | Service Brakes, Hydraulic | Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2012 ML-Class, GL-Class, and R-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. | Normally free |
| 16V081000 | Air Bags | Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2009-2010 ML320 BlueTec 4Matic, GL320 BlueTec 4Matic and R320 CDI 4Matic, 2011 E350 Cabriolet and E550 Cabriolet, 2009-2011 ML350, ML350 4Matic, ML550... | Normally free |
Service bulletins and warranty extensions
Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| EW - BlueTEC Update Oct 2021 | WARRANTY EXTENSION | Engine | Mercedes-Benz USA, LLC will provide an Extended Modification Warranty for each vehicle that has received the Approved Emission Modification. |
| LI35.30-P-058566 Jul 2026 | Power Train | Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The noise is heard once in each instance when changing direction of travel. | |
| LI77.21-P-075806 Apr 2026 | Visibility/Wiper | Complaint The sliding sunroof glass panel of the panoramic roof reverses during the closing process, either once or multiple times, without an entrapment (anti‑pinch) event being detected. The concern may occur temporarily or repeatedly during normal closing operation. | |
| LI82.10-P-078301 Apr 2026 | Exterior Lighting | Complaint Headlamp, front fog lamp leaky or fogged. Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical impairment of the headlamp. | |
| LI82.10-P-078301 Mar 2026 | Exterior Lighting | Complaint Headlamp, front fog lamp leaky or fogged Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical impairment of the headlamp. | |
| LI82.10-P-078307 Feb 2026 | Exterior Lighting | Complaint Headlamps leaking or fogged Cause The fogging of the headlamp is a natural phenomenon which can occur under certain climatic conditions. In contrast to a leaky headlamp, physical fogging does not result in a technical impairment of the headlamp. | |
| LI82.10-P-078896 Feb 2026 | Exterior Lighting | Complaint Headlamps leaking or fogged Cause The fogging of the headlamp is a natural phenomenon which can occur under certain climatic conditions. In contrast to a leaky headlamp, physical fogging does not result in a technical impairment of the headlamp. | |
| LI82.10-P-078301 Feb 2026 | Exterior Lighting | Complaint Headlamp, front fog lamp leaky or fogged Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical impairment of the headlamp. | |
| LI33.30-P-056665 Nov 2025 | Power Train | Complaint Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The clunk is heard once when changing from forward to reverse (and vice versa). | |
| LI33.30-P-056665 May 2025 | Power Train | Complaint Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The clunk is heard once when changing from forward to reverse (and vice versa). | |
| LI82.10-P-078301 Apr 2025 | Exterior Lighting | Complaint Headlamp, front fog lamp leaky or fogged Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical impairment of the headlamp. | |
| LI82.10-P-078896 Apr 2025 | Exterior Lighting | Complaint Headlamps leaking or fogged Cause The fogging of the headlamp is a natural phenomenon which can occur under certain climatic conditions. In contrast to a leaky headlamp, physical fogging does not result in a technical impairment of the headlamp. | |
| LI83.20-P-051802 Apr 2025 | Engine | Complaint Vehicle with atypical reduced heat output. Cause Silicate granulate may have escaped from a damaged bag in the expansion reservoir (not visible), reducing the coolant flow in the heater heat exchanger (see picture). | |
| LI82.70-P-077433 Mar 2025 | Electrical System | Complaint During a phone call, the called party has difficulty understanding/cannot understand the driver, or interference/background noises are audible to the called party during a call. It becomes increasingly difficult to understand as the speed rises. Cause A. | |
| LI33.30-P-056665 Jan 2025 | Power Train | Complaint Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The clunk is heard once when changing from forward to reverse (and vice versa). | |
| LI35.30-P-058566 Jan 2025 | Power Train | Complaint Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The noise is heard once in each instance when changing direction of travel. | |
| LI82.35-P-078467 Oct 2024 | Structure | Complaint Washer fluid system leaks Cause Various possible causes: 1. Washer fluid reservoir itself. 2. Seal on washer fluid pump/washer fluid reservoir. 3. Washer fluid pump. 3.1. Distributor housing leaks. 3.2. Pump fitting leaks. 3.3. | |
| LI82.70-P-077433 Sep 2024 | Electrical System | Complaint During a phone call, the called party has difficulty understanding/cannot understand the driver, or interference/background noises are audible to the called party during a call. It becomes increasingly difficult to understand as the speed rises. Cause A. | |
| LI82.10-P-078307 Sep 2024 | Exterior Lighting | Complaint Headlamps leaking or fogged Cause The fogging of the headlamp is a natural phenomenon which can occur under certain climatic conditions. In contrast to a leaky headlamp, physical fogging does not result in a technical impairment of the headlamp. | |
| LI82.10-P-078301 Sep 2024 | Exterior Lighting | Complaint Headlamp or front fog lamp leaky or fogged Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical impairment of the headlamp. Headlamps comply with all applicable standards. | |
| LI82.10-P-078302 Sep 2024 | Exterior Lighting | Complaint Headlamps fogged or droplets forming. Cause Due to its outlet openings, the headlamp is an "open system". This means that acidic gases, moisture, dirt and exhaust gases can penetrate into the headlamp. | |
| LI82.10-P-078069 Jul 2024 | Exterior Lighting | Complaint Rear lamps fogged up/not leaktight. Cause Fogging of the rear lamps is a natural phenomenon, which can occur under certain climatic conditions. This does not lead to any technical impairment of the rear lamps. | |
| NCU-2023060005 Dec 2023 | Electrical System | Mercedes-Benz AG ("MBAG"), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (âÂÂMYâÂÂ) 2009-2012 GL-Class, ML-Class, R-Class, and S-Class (164/166, 251, 221 platforms) vehicles, the coding for the engine control unit does not correspond... | |
| LI91.18-P-077075 Dec 2023 | Seats | Crease formation on genuine leather seat covers in vehicles with low mileage ⢠Objects left on the seats for extended periods of time (pressure marks). ⢠Objects wedged between the seat backrest and seat cushion (e.g. seat belt buckle). | |
| LI68.20-P-070037 Dec 2020 | Equipment | Armrest In Center Console (Front) Only Opens On One Side Or Not At All - Model Series 167 | |
| LI77.21-P-072113 Dec 2020 | Visibility | Creaking noise from fixed glass section of panoramic roof in area of rear passenger compartment grab handles | |
| LI82.10-P-064766 Jun 2020 | Exterior Lighting | Lamp unit fogged or droplets forming. Due to the vent openings, the lamp unit is an "open system". This means that acidic gases, moisture, dirt and exhaust gases can penetrate it. This can result in deposits on the diffuser and lens. | |
| NCU - HVAC Warra May 2020 | Equipment | To enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a settlement regarding claims relating to alleged mold and mildew type odors originating from the HVAC system... | |
| LI35 30-P-058566 Aug 2019 | Power Train | Throttle lift-off clunking noises at drive shafts of rear axle | |
| LI05 20-P-067123 Oct 2017 | Engine | Oil in engine wiring harness |
Showing 30 of 86 distinct bulletins on file for this vehicle.
Before you buy this vehicle
A test-drive checklist generated from this vehicle's own complaint and recall record.
- Watch the airbag warning light through a full key cycle.It should light on start and go out within seconds. A light that stays on, or never lights at all, means the system needs attention. Run the VIN for inflator recalls specifically.
- Pull and release every belt.A belt that retracts slowly or a buckle that will not latch matches this vehicle's seat-belt cluster.
- Sit in it with the engine off and test everything that has a switch.Windows, locks, lights, the cluster, the radio. Electrical faults are this vehicle's story and the hardest to see on a drive: an intermittent no-start waits for the second week of ownership. Ask for the battery's age and whether any control module has been replaced.
- Run the VIN against open recalls before you negotiate.This vehicle has 3 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
- Do not drive it home until the do-not-drive recall is confirmed repaired.At least one campaign on this vehicle carries a federal do-not-drive advisory. Confirm the repair with the dealer, by VIN, before taking delivery.
- Ask the dealer whether the warranty extension on file still applies to this VIN.The manufacturer issued 1 warranty extension for this vehicle (see the service bulletins section). Extended coverage often runs by years or miles from the original sale, and a repair the seller paid for may have been free.
- Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.
Parts search directory
The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.
Open the parts directory for this Mercedes-Benz Ml350 →