Engine
3.6L 6-cyl
How to read this file. Complaint records are unverified owner submissions to the federal safety agency. Counts are raw, not adjusted for sales volume or vehicle age. Recall campaigns apply to the model; only a VIN check shows whether this car is affected or repaired. Parts shown are named by an editorial note or listed as a search directory; none is a diagnosis. Full methodology.
Fault profile
Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.
Complaints are owner-reported and not verified by the agency.
Known issues
The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.
Lighting
75 complaint records2 fire reports1 crash report
"HEADLAMPS BURN OUT WITHOUT WARNING AFTER ONLY A FEW MONTHS. HAVE BEEN REPLACED TWICE IN ONE YEAR. WIRE HARNESS IS MELTING. *TR..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse lighting parts in the directory →
Steering
44 complaint records2 crash reports
"VEHICLE TURNING AT LOW MPH WAS DIFFICULT. TOOK TO DEALERSHIP AND THEY ARE STATING THE SEALS IN THE RACK AND PINION SEALS WERE LEAKING AND RACK AND PINION NEEDED TO BE REPLACED - $1,400. *TR..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse steering parts in the directory →
Electrical system
44 complaint records2 fire reports1 crash report
"UNKNOWN We have only had this vehicle for approximately 4 months and have had soon many issues but the electrical system has been a problem non stop..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse electrical system parts in the directory →
Federal defect investigations
Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.
| Investigation | Status | Component | Subject |
|---|---|---|---|
| EA20002 opened Aug 2020 | closed Aug 2024 | Seat Belts | Outboard Front Seat Belt Anchor Cable Failure - led to recall 21V245 On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. |
| RQ19003 opened May 2019 | closed Aug 2020 | Seat Belts | Seat Belt Anchor Cable Failure On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the... |
| DP12003 opened Jun 2012 | closed Jul 2014 | Exterior Lighting | Loss of Headlamp Illumination As of July 16, 2014, out of a population of 248,453 subject vehicles, NHTSA received 473 consumer complaints of inoperative head lamp. Many of these complaints indicated that the head lamp harness suffered damage from overheating. |
Recall campaigns
Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.
| Campaign | Component | Summary | Remedy |
|---|---|---|---|
| 15V415000 | Structure | General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009-2012 Chevrolet Traverse vehicles manufactured July 6, 2008, to March 9,... | Normally free |
| 14V266000 | Seat Belts | General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC... | Normally free |
| 14V118000 | Air Bags | General Motors LLC (GM) is recalling certain model year 2008-2013 Buick Enclave and GMC Acadia and 2009-2013 Chevrolet Traverse and 2008-2010 Saturn Outlook vehicles. | Normally free |
| 10V375000 | Seat Belts | GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2009-2010 CHEVROLET TRAVERSE, BUICK ENCLAVE, GMC ACADIA, AND SATURN OUTLOOK VEHICLES. | Normally free |
| 10V240000 | Electrical System | GM IS RECALLING CERTAIN MODEL YEAR 2006-2009 BUICK, LUCERNE; CADILLAC DTS; HUMMER H2; MODEL YEAR 2008-2009 BUICK ENCLAVE; CADILLAC CTS; MODEL YEAR 2007-2009 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT; CHEVROLET... | Normally free |
| 09V073000 | Power Train | GENERAL MOTORS IS RECALLING 276,729 MY 2009 BUICK ENCLAVE, CHEVROLET COBALT, HHR, MALIBU, TRAVERSE, GMC ACADIA, PONTIAC G5, G6 AND SATURN AURA AND OUTLOOK PASSENGER VEHICLES. | Normally free |
| 08V615000 | Seat Belts | GM IS RECALLING 16,667 MY 2009 BUICK ENCLAVE, CHEVROLET TRAVERSE, GMC ACADIA, AND SATURN OUTLOOK VEHICLES FOR FAILING TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. | Normally free |
Transport Canada recalls
Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2015280 2015-06-25 | Structure | 36,369 | On certain vehicles equipped with a power liftgate system, the gas-filled struts (which help to raise and support the liftgate) may prematurely wear. |
| 2014181 2014-05-21 | Seats And Restraints | 75,701 | On certain vehicles, the flexible steel cable that connects the seat belt to the vehicle structure at the front outboard seating positions can fatigue over time and could separate, increasing the risk of injury in a crash. |
| 2014081 2014-03-18 | Airbag | 70,526 | On certain vehicles, side airbag wiring connections could develop high resistance, illuminating the airbag warning light. |
| 2010276 2010-08-16 | Seats And Restraints | 16,752 | On certain vehicles, the second row seat side trim shield may restrict the upward rotation of the safety belt buckle when the seat back is returned to a seating position after being folded flat. |
| 2010189 2010-06-07 | Accessories | 99,000 | On certain vehicles equipped with a Heated Washer Fluid System (HWFS), a short circuit on the printed circuit board for the washer fluid heater may overheat the control-circuit ground wire. |
Show 2 more Canadian recalls
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2009076 2009-03-11 | Other | 31,458 | On certain vehicles, the transmission shift cable adjustment clip may not be fully engaged. Should this occur, the shift lever and the actual position of the transmission gear may not match. |
| 2008424 2008-11-25 | Seats And Restraints | 536 | Certain vehicles fail to comply with the requirements of CMVSS 209 - Seatbelt Assemblies. These vehicles may have been assembled with a safety belt buckle in the second or third row that is missing a rivet. |
Service bulletins and warranty extensions
Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| 13598 Sep 2025 | Unknown Or Other | New Vehicle Monitoring Programs Section in IVH | |
| PIC5650M Aug 2025 | Unknown Or Other | This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. | |
| PIP5601C Jul 2025 | Unknown Or Other | This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC. | |
| PIT5074R May 2025 | Unknown Or Other | This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads. | |
| PIP4964F May 2025 | Unknown Or Other | This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code P2097 or P2099. |
Show 55 more bulletins
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| 23-NA-001 Mar 2025 | Unknown Or Other | This service bulletin provides information for dealers/technicians on OnStar Module 2G Sunset Information. | |
| PIP5358D Feb 2025 | Unknown Or Other | This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. | |
| PIT5074Q Dec 2024 | Unknown Or Other | This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. | |
| PIP4723J Oct 2024 | Electrical System | This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving... | |
| 04-06-04-051J Sep 2024 | Engine | This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive. | |
| 08-07-30-026I Sep 2024 | Power Train | This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. | |
| PIT5099H Sep 2024 | Unknown Or Other | This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. | |
| 02-00-89-002X Sep 2024 | Unknown Or Other | This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only). | |
| PIC5650L Sep 2024 | Electrical System | This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. | |
| PIT3271P Sep 2024 | Unknown Or Other | This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. | |
| General Communication Aug 2024 | SERVICE CAMPAIGN | Electrical System | Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). |
| 05-03-08-002J Aug 2024 | Suspension | This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak. | |
| PIP5569B Aug 2024 | Electrical System | This Preliminary information communicates to the dealer an issue where the vehicle's engine may crank over unprompted and not start afterward. This is the result of hooking up the Active Fuel Injector Tool incorrectly on vehicles equipped with a direct fuel injection system. | |
| 01-00-89-010S Aug 2024 | Unknown Or Other | This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern. | |
| 05-06-04-022V Aug 2024 | Fuel/Propulsion System | This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL. | |
| 09-06-04-026Y Aug 2024 | Electrical System | This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2. | |
| 24-NA-147 Aug 2024 | Seat Belts | This service bulletin provides information on regular inspection of the Seat Belt Lap Anchor. | |
| 01-06-01-011P Aug 2024 | Engine | This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption. | |
| 04-06-04-051I Jun 2024 | Fuel/Propulsion System | This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive. | |
| 18-NA-099 Jun 2024 | Unknown Or Other | This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim. | |
| 24-NA-098 Jun 2024 | Electrical System | This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information. | |
| 08-07-30-035H May 2024 | Power Train | This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid. | |
| 16-NA-119 May 2024 | Unknown Or Other | This warranty administration bulletin provides policy information to cover GMs policy on performing GM covered vehicle services and maintenance on vehicles originating/sold in Canada. | |
| 09-00-89-008G May 2024 | Unknown Or Other | This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process. | |
| 06-00-89-029V May 2024 | Seats | This service bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability. | |
| 10-08-110-001K Apr 2024 | Unknown Or Other | This service bulletin provides information on proper use of floor mats. | |
| 13-08-116-001J Apr 2024 | Electrical System | The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them. | |
| 15-00-89-004G Apr 2024 | Engine | This service bulletin provides technicians with information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage. | |
| 00-03-10-006P Apr 2024 | Wheels | This service bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV). | |
| 10-08-45-001H Mar 2024 | Electrical System | This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish. | |
| 16-NA-383 Mar 2024 | Engine And Engine Cooling | This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up. | |
| 07-00-89-037S Mar 2024 | Equipment | This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs. | |
| 22-NA-074 Feb 2024 | Engine And Engine Cooling | This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system. | |
| PI0281K Jan 2024 | Structure | This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers. | |
| 02-08-42-001J Jan 2024 | Exterior Lighting | This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage. | |
| PI1394B Jan 2024 | Engine And Engine Cooling | This PI bulletin advises the technician on the proper way to install the pistons in an engine. | |
| PIP5601B Jan 2024 | Equipment | This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. | |
| PI0592I Jan 2024 | Electrical System | This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961). | |
| PIT5074P Dec 2023 | Equipment | This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. | |
| PIC6533 Nov 2023 | Back Over Prevention | This Preliminary Information addresses issues dealership technicians may encounter when programming modules in Saturn vehicles, resulting from a configuration change in the programming website. | |
| 19-NA-256 Nov 2023 | Engine And Engine Cooling | This service bulletin provides diagnostic aid information/procedures to perform inspections to determine if the engine needs to be replaced as opposed to just internal parts for knocking, rattle, squeak and/or squeal type noises from engine. | |
| 03-00-91-001I Nov 2023 | Wheels | This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns. | |
| PIP4964E Oct 2023 | Electronic Stability Control | This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code P2097 or P2099. | |
| 01-06-01-011O Oct 2023 | Engine And Engine Cooling | This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption. | |
| 17-NA-170 Oct 2023 | Wheels | This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement. | |
| 02-00-89-002W Sep 2023 | Equipment | This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only). | |
| 10-00-89-006J Sep 2023 | Equipment | This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only). | |
| PIT5099G Sep 2023 | Visibility | This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. | |
| 07-08-49-020R Sep 2023 | Equipment | This informational bulletin provides information for the IPC odometer programming method quick reference guide. | |
| 17-NA-281 Sep 2023 | Power Train | This service bulletin provides information on RDM Axle Ratios for AWD Vehicles for Vibration Diagnostics When Using the Pico Scope. | |
| PIP4112T Sep 2023 | Power Train | This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. | |
| 18-NA-073 Aug 2023 | Engine And Engine Cooling | This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement. | |
| PIP5628G Aug 2023 | Engine | This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D | |
| 15-00-89-004F Aug 2023 | Suspension | This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage. | |
| 01-00-89-010R Aug 2023 | Equipment | This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern. |
Showing 60 of 1056 distinct bulletins on file for this vehicle.
Before you buy this vehicle
A test-drive checklist generated from this vehicle's own complaint and recall record.
- Do a full walk-around with every light on.Condensation inside a lens, a dim side, or a flickering tail light match this vehicle's lighting cluster.
- Drive one straight highway stretch and one slow parking lot.Wander or a shimmy over bumps at speed, and heavy or dropped assist at low speed, are the two faces of this vehicle's steering cluster. A clunk on turn-in points at the linkage.
- Sit in it with the engine off and test everything that has a switch.Windows, locks, lights, the cluster, the radio. Electrical faults are this vehicle's story and the hardest to see on a drive: an intermittent no-start waits for the second week of ownership. Ask for the battery's age and whether any control module has been replaced.
- Run the VIN against open recalls before you negotiate.This vehicle has 7 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
- Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.
Parts search directory
The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.
Open the parts directory for this Saturn Outlook →