Fault profile
Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.
Known issues
The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.
Fuel system
Engine & cooling
Air bags
Federal defect investigations
Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.
| Investigation | Status | Component | Subject |
|---|---|---|---|
| RQ19004 opened Jun 2019 | closed Nov 2020 | Fuel System, Gasoline | Fuel Tank Flange Leak - led to recall 20V081000 In October 2012, Jaguar Land Rover LLC (JLR) submitted a Defect Information Report (DIR) to NHTSA describing a defect condition that could result in pressurized fuel leaks around the fuel supply line connection on the upper surface of the fuel tank assemblies... |
Recall campaigns
Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.
| Campaign | Component | Summary | Remedy |
|---|---|---|---|
| 20V081000 | Fuel System, Gasoline | Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2010 XF vehicles equipped with 4.2L engines. The fuel tank outlet flange may crack, allowing fuel to leak. | Normally free |
| 18V010000 | Air Bags | Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2014-2015 Jaguar XF vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South... | Normally free |
| 18V009000 | Air Bags | Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2013 Jaguar XF vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina,... | Normally free |
| 16V373000 | Air Bags | Jaguar Land Rover North America, LLC (Jaguar) is recalling certain model year 2009-2011 Jaguar XF vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi,... | Normally free |
| 16V187000 | Fuel System, Gasoline | Jaguar Land Rover North America, LLC (Jaguar) is recalling certain model year 2010 Jaguar XF vehicles manufactured December 17, 2008, to April 15, 2009. | Normally free |
| 12V521000 | Fuel System, Gasoline | Jaguar is recalling certain model year 2010-2012 XF vehicles equipped with a 5.0L gasoline engine. The affected vehicles may have a fuel tank fuel outlet flange that may crack. | Normally free |
| 11V168000 | Steering | JAGUAR IS RECALLING CERTAIN MODEL YEAR 2010 XK AND XF VEHICLES MANUFACTURED FROM JUNE 27, 2009, THROUGH MARCH 10, 2010. | Normally free |
| 10V332000 | Engine And Engine Cooling | JAGUAR IS RECALLING CERTAIN MODEL YEAR 2010-2011 JAGUAR XK AND MODEL YEAR 2010 XF V8 5.OL GASOLINE ENGINE VEHICLES. | Normally free |
Show 2 more recall campaigns
| Campaign | Component | Summary | Remedy |
|---|---|---|---|
| 09V424000 | Fuel System, Gasoline | JAGUAR IS RECALLING CERTAIN MODEL YEAR 2010 VEHICLES. THE FUEL TRANSFER PIPE IN THE FUEL TANK MAY BE KINKED. | Normally free |
| 09V316000 | Equipment | JAGUAR IS RECALLING 34 MODEL YEAR 2010 XF VEHICLES FOR FAILING TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. | Normally free |
Transport Canada recalls
Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2020055 2020-02-13 | Fuel System | 79 | Issue: On certain vehicles equipped with a 4.2 L engine, the fuel outlet flange mounted in the fuel tank could crack. If this happens, there could be a fuel odour or fuel leak at the rear of the vehicle. |
| 2018009 2018-01-08 | Airbag | 3,073 | On certain vehicles, long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, could eventually degrade the propellant contained in the passenger frontal airbag. |
| 2016141 2016-03-31 | Fuel System | 2 | On certain vehicles, the fuel outlet flange mounted in the fuel tank could be cracked. This could result in a fuel odour or leak at the rear of the vehicle. |
| 2012365 2012-10-25 | Fuel System | 367 | On certain vehicles, the fuel tank outlet flange could crack and cause a leak. Fuel leakage, in the presence of an ignition source, could result in a fire causing property damage and/or personal injury. |
| 2011115 2011-03-14 | Steering | 400 | On certain vehicles, the Power Assisted Steering (PAS) pipes may have been manufactured using a zinc-nickel plating that does not meet the corrosion protection requirements of Jaguar's engineering specification. |
Show 3 more Canadian recalls
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2010237 2010-07-21 | Fuel System | 351 | On certain vehicles equipped with a 5.0L engine, the in-tank electric fuel pump may not be correctly activated following a vehicle start-up cycle. |
| 2009310 2009-10-27 | Fuel System | 42 | On certain vehicles, the fuel transfer pipe in the fuel tank assembly may have been kinked or over inserted into the fuel delivery module during fuel tank assembly. |
| 2009235 2009-08-05 | Label | 1 | On certain vehicles, the Tire & Loading Information label contains incorrect tire inflation pressure information. The label indicates an incorrect tire inflation pressure rating of 34 psi (234 kPa) instead of 36 psi (248 kPa). |
Service bulletins and warranty extensions
Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| SSM76412 - 10MAR26 Mar 2026 | Electrical System | Smart Key Deactivated message on instrument cluster and is unable to start their vehicle. | |
| TUCC_APR2025_18 Apr 2025 | Electrical System | Leaking windshield that caused the water ingress on the electrical component. | |
| SFCC_MAR2025_17 Mar 2025 | Service Brakes | There have been several FRED submissions for a customer allegation of a rear brake warning being illuminated on the instrument cluster. | |
| SFCC_MAR2025_18 Mar 2025 | Service Brakes | There have been several FRED submissions for a customer allegation of a brake noise concern. | |
| SFCC_MAR2025_20 Mar 2025 | Service Brakes | There have been several FRED submissions for a customer allegation of brake judder/vibration. |
Show 55 more bulletins
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| SSM76165 Nov 2024 | Unknown Or Other | Front / Rear Door Latch - Silicon Contamination Causing Doors To Not Operate As Expected | |
| SSM68398Attachme Sep 2022 | Visibility | Window Regulator mechanical creak | |
| SSM59597Attachme Apr 2021 | Electrical System | Attachment. | |
| JTB00619NAS3 Jun 2019 | Electrical System | A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Upon further inspection, the hood is correctly latched. | |
| SSM74375 Apr 2019 | Engine | Air leak from the right hand camshaft cover assembly due to a split diaphragm within the pressure control valve. Any of the following DTCs (indicating an air intake system leak) could be stored in the Powertrain Control Module (PCM) ? P2187, P2189, P0505, P0507. | |
| SSM74278 Feb 2019 | Seats | Seat height operates in increments and seat memory function will not work after replacement of seat height motor. Diagnostic Trouble Code (DTC) B1B87-31, stored in Driver Seat Module (DSM) or Passenger Seat Module (PSM) Note: that the seat height motor is supplied as part of the... | |
| SSM72307 Oct 2018 | Electrical System | The message "Radar Sensor Blocked" appears in instrument pack display. If blockage occurs while ACC is being used, ?Driver Intervene? and/or "Radar sensor blocked" message will appear on the cluster and DTC C1A67-97 is also set. Blockage can also occur when ACC is not being used. | |
| JTB00619NAS2 Sep 2018 | Latches/Locks/Linkages | The reissue replaces all previous version. Please destroy all previous versions. | |
| SSM72498 Sep 2018 | Wheels | Issue: Wheel stud failures (fractures). | |
| JTB00619NAS2.1 Sep 2018 | Structure | A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Upon further inspection, the hood is correctly latched. | |
| JTB00619NAS2.2 Sep 2018 | Structure | A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Upon further inspection, the hood is correctly latched. | |
| JTB00619NAS2.3 Sep 2018 | Latches/Locks/Linkages | A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Upon further inspection, the hood is correctly latched. | |
| SSM74023 Aug 2018 | Engine And Engine Cooling | Issue: The customer reports a coolant leak from the engine compartment which is found to originate from the thermostat housing seam. | |
| SFCC_09AUG18_REV Aug 2018 | Equipment | InControl Touch Pro phase 4 customer letter | |
| SSM71538 Jul 2018 | Equipment | Issue: Customer may report door lock cylinder cover missing or has become adrift. | |
| SSM71538 Attachm Jul 2018 | Equipment | Issue: Customer may report door lock cylinder cover missing or has become adrift. | |
| SSM71538.1 Jul 2018 | Equipment | Issue: Customer may report door lock cylinder cover missing or has become adrift. | |
| SSM71538.1 Attac Jul 2018 | Equipment | Issue: Customer may report door lock cylinder cover missing or has become adrift. | |
| SSM72307 May 2018 | Electrical System | Issue: The message "Radar Sensor Blocked" appears in instrument pack display. If blockage occurs while ACC is being used, ?Driver Intervene? and/or "Radar sensor blocked" message will appear on the cluster and DTC C1A67-97 is also set. | |
| SSM73824 Apr 2018 | Engine And Engine Cooling | Customers report the ECO Stop/Start is not working. Retailers are testing the primary battery using the Midtronics EXP-1080 tester which is reporting the battery is serviceable. The vehicle then returns with the same Customer concern of ECO Stop/Start inoperative. | |
| SSM73824 Mar 2018 | Electrical System | Action: When completing Primary battery diagnosis for Eco Stop concerns, it is recommended to use the Midtronics GRX-3080 battery tester. JLR are currrently investigating a hand held battery tester to replace the Midtronics EXP-1080. | |
| JTB00619NAS1 Mar 2018 | Electrical System | The 'Hood open' warning message may be displayed on the Instrument Cluster (IC) and/or the security system status indicator gives an audible warning to indicate that the hood is not latched correctly when the hood has been correctly latched. | |
| SFCC_08MAR18 Mar 2018 | Equipment | Jaguar Land Rover Shop Foreman Conference Call | |
| JTB00349NAS2 Dec 2017 | Engine | A clatter/knock/rattle noise may be heard from the engine. | |
| SFCC_14DEC17 Dec 2017 | Equipment | Presentation from Dealer Shop Foreman Conference Call | |
| SSM73520 Nov 2017 | Equipment | When attempting to update the Navigation maps to a newer level the update fails and the Navigation becomes either slow to respond or no functionality at all. | |
| SSM58558 Oct 2017 | Service Brakes | Issue: Submitting a Brake Noise EPQR | |
| SSM72926 Jul 2017 | Equipment | Issue: Customer may report erratic ambient air temperature readings or default setting (ie.-40°) appearing. | |
| SSM73384 Jun 2017 | Power Train | Issue: Rear differential oil leak evident from the pinion seal. | |
| SSM73419 Jun 2017 | Electrical System | Issue: HERE Map updates must be performed correctly to ensure the vehicle's Infotainment system continues to operate as designed. | |
| SSM72498 Jun 2017 | Wheels | Issue: Wheel stud failures (fractures). | |
| JTB00380NAS5 Feb 2017 | Equipment | Inadequate A/C performance may be experienced with the compressor clutch | |
| JTB00423NAS2 Dec 2016 | Engine | Situation: A 'humming' noise may be evident from the engine when the engine is idling. | |
| SSM72926 Sep 2016 | Structure | ISSUE: CUSTOMER MAY REPORT ERRATIC AMBIENT AIR TEMPERATURE READINGS OR DEFAULT SETTING (IE.-40°) APPEARING. | |
| SSM-67917 Sep 2016 | Seats | "ISSUE INCORRECTLY CONFIGURED SEAT MODULES CAN CAUSE INCORRECT FUNCTIONING OF THE SEAT, OR BATTERY DRAIN ISSUES. THE VEHICLE SEAT MEMORY MODULE LOGS U1A4C 00, BUILD END OF LINE MODE ACTIVE CAUSE THE SEAT MODULE HAS BEEN INCORRECTLY CONFIGURED TO THE VEHICLE." | |
| JTB00217NAS2 Aug 2016 | Structure | SITUATION: THE REARMOST SECTION (IN FRONT OF THE REAR WHEEL) OF THE ROCKER PANEL(S) MAY SHOW SIGNS OF STONE CHIPPING. | |
| JTB00380NAS4 Aug 2016 | Equipment | SITUATION: INADEQUATE AIR CONDITIONING (A/C) PERFORMANCE MAY BE EXPERIENCED WITH THE COMPRESSOR CLUTCH (WHERE APPLICABLE) WORKING PROPERLY. | |
| JTB00380NAS3 Jul 2016 | Equipment | SITUATION: INADEQUATE AIR CONDITIONING (A/C) PERFORMANCE MAY BE EXPERIENCED WITH THE COMPRESSOR CLUTCH (WHERE APPLICABLE) WORKING PROPERLY. | |
| SSM72824 Jun 2016 | Equipment | ISSUE: CUSTOMERS ARE UNABLE TO CHARGE ACCESSORIES OR PLAY MUSIC USING THE USB PORT ON GEN 2.1 INFOTAINMENT SYSTEM. | |
| JTB00267NAS2 May 2016 | Parking Brake | SITUATION: A VIBRATION OR SHAKING SENSATION COMING FROM DIFFERENT AREAS OF THE VEHICLE MAY BE EVIDENT WHILE DRIVING. THIS MAY BE FELT THROUGH THE STEERING WHEEL AND/OR THROUGH THE SEATS/VEHICLE BODY. IT MAY, OR MAY NOT, OCCUR DURING BRAKING. | |
| JTB00411NAS-2 May 2016 | Structure | "SITUATION: THE DOOR EXTERIOR ALUMINUM FINISHERS MAY EXHIBIT DISCOLORATION. CAUSE: THIS MAY BE CAUSED BY THE ALUMINUM SURFACE BEING AFFECTED BY CLIMATIC CONDITIONS. ACTION: SHOULD A CUSTOMER EXPRESS THIS CONCERN, FOLLOW THE SERVICE INSTRUCTION OUTLINED BELOW." | |
| JTB00411NAS2 May 2016 | Structure | Situation: The door exterior aluminum finishers may exhibit discoloration. | |
| SSM72693 May 2016 | Interior Lighting | INTERIOR LIGHTS FLICKER, WIPERS MAKE A SINGLE STROKE OF SCREEN | |
| SSM72613 Feb 2016 | Electrical System | SOFTWARE LEVEL CHECK FOR INCONTROL TOUCH PRO | |
| SSM72206 Feb 2016 | Electrical System | KVM COMPONENT PROTECTION TIME-OUT IS LOGGED | |
| SSM72617 Feb 2016 | Engine And Engine Cooling | COOLANT EXPANSION TANK PRESSURE CAPS LEAKING | |
| JTB00446NAS3 Feb 2016 | Equipment Adaptive/Mobility | "SITUATION: THE VEHICLE BATTERY MAY BE FLAT OR ONE OF THE FOLLOWING MESSAGES/WARNING LIGHTS MAY BE DISPLAYED ON THE INSTRUMENT CLUSTER. | |
| JTB00465NAS1 Jan 2016 | Equipment | "SITUATION: THE LEFT-HAND AND/OR RIGHT-HAND CLIMATE CONTROL AIR VENT MAY NOT ROTATE. CAUSE: THIS MAY BE CAUSED BY A BROKEN DRIVE CLUTCH WITHIN THE AIR VENTS." | |
| SSM72202 Dec 2015 | Structure | "ISSUE: DOOR LATCH FUNCTIONALITY CAUSE: JLR ENGINEERING ARE CURRENTLY INVESTIGATING SIDE DOOR LATCH CONCERNS AND THEREFORE WOULD APPRECIATE MORE INFORMATION TO AID INVESTIGATIONS." | |
| SSM72560 Dec 2015 | Engine | "ISSUE: A CUSTOMER MAY EXPRESS A CONCERN THAT THE CHECK ENGINE LIGHT IS ILLUMINATED WITH DTC P068A-00 IS STORED IN THE POWER TRAIN CONTROL MODULE (PCM) CAUSE: THERE IS A CPU RESPONSE TIME ERROR DURING THE VEHICLE SHUTDOWN PROCEDURE, THIS IS A PROBLEM WITH THE POWER TRAIN CONTROL... | |
| SSM71966 Dec 2015 | Service Brakes | "ISSUE: SUBMITTING A BRAKE NOISE EPQR. SPECIFICALLY RELATED TO FRONT BRAKE DISC GROOVING CAUSING A NOISE AND /OR JUDDER ISSUE. CAUSE: UNDER INVESTIGATION" | |
| JTB00446NAS2 Nov 2015 | Electrical System | "SITUATION: THE VEHICLE BATTERY MAY BE FLAT OR ONE OF THE FOLLOWING MESSAGES/WARNING LIGHTS MAY BE DISPLAYED ON THE INSTRUMENT CLUSTER. | |
| JTB00446NAS1 Nov 2015 | Electrical System | "SITUATION: THE VEHICLE BATTERY MAY BE FLAT OR ONE OF THE FOLLOWING MESSAGES/WARNING LIGHTS MAY BE DISPLAYED ON THE INSTRUMENT CLUSTER. | |
| SSM72508 Nov 2015 | Electrical System | "ISSUED DEC 2015. ISSUE VEHICLES BATTERY CLAIMS FOR BATTERY DISCHARGED. CAUSE THE BATTERY STORAGE PROCESS HAS NOT BEEN CORRECTLY FOLLOWED UPON VEHICLE DELIVERY AND FOLLOWING A PDI." | |
| SSM72498 Nov 2015 | Wheels | "ISSUE: WHEEL STUD FAILURES (FRACTURES). CAUSE: OVERLOAD FRACTURE DUE TO INCORRECT TORQUE BEING APPLIED OR INCORRECT PROCESS APPLICATION AND SEQUENCE BEING APPLIED TO THE WHEEL STUD FOLLOWING WHEEL REMOVAL AND REFIT." |
Showing 60 of 333 distinct bulletins on file for this vehicle.
Before you buy this vehicle
A test-drive checklist generated from this vehicle's own complaint and recall record.
- Smell for fuel and watch the first restart when hot.Hard starting when warm, hesitation under load, or any fuel odor near the tank or engine bay match this vehicle's fuel-system cluster. Check the recall table for fuel pump campaigns.
- Cold-start it yourself and listen for the first thirty seconds.Knocking, ticking that fades as it warms, or blue or white smoke on startup are the sounds of this vehicle's engine cluster. Check the oil level and the coolant color, and ask whether the engine or its head gaskets have ever been out.
- Watch the airbag warning light through a full key cycle.It should light on start and go out within seconds. A light that stays on, or never lights at all, means the system needs attention. Run the VIN for inflator recalls specifically.
- Run the VIN against open recalls before you negotiate.This vehicle has 10 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
- Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.
Parts search directory
The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.
Open the parts directory for this Jaguar XF →