Engine
3.5L 6-cyl
How to read this file. Complaint records are unverified owner submissions to the federal safety agency. Counts are raw, not adjusted for sales volume or vehicle age. Recall campaigns apply to the model; only a VIN check shows whether this car is affected or repaired. Parts shown are named by an editorial note or listed as a search directory; none is a diagnosis. Full methodology.
Fault profile
Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.
Complaints are owner-reported and not verified by the agency.
Known issues
The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.
Speed control
38 complaint records3 fire reports13 crash reports
"I HEARD THAT THERE WAS A RE- CALL ALSO MY ROOF MAKES A NOISE WHEN O DRIVE OVER 70 -80 MILES AND THAT NOT NORMAL I GOT THE CAR USED SO IM NOT SURE IF THERE IS WARRWNTY BUT MY CAR ONLY HAS 63000 MILES..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse speed control parts in the directory →
Engine & cooling
12 complaint records1 fire report1 crash report
"THE "ENGINE MAINTENANCE REQUIRED" LIGHT WILL NOT RESET ANYMORE AFTER AN OIL CHANGE...EVEN AFTER YOU FOLLOW THE STEPS IN THE USERS MANUAL. IT USED TO WORK BECAUSE I'VE DONE IT BEFORE. NOW, NO MATTER WHAT I DO, IT WON'T RESET. *TR..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse engine & cooling parts in the directory →
Electrical system
12 complaint records2 fire reports
"THE "ENGINE MAINTENANCE REQUIRED" LIGHT WILL NOT RESET ANYMORE AFTER AN OIL CHANGE...EVEN AFTER YOU FOLLOW THE STEPS IN THE USERS MANUAL. IT USED TO WORK BECAUSE I'VE DONE IT BEFORE. NOW, NO MATTER WHAT I DO, IT WON'T RESET. *TR..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse electrical system parts in the directory →
Recall campaigns
Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.
| Campaign | Component | Summary | Remedy |
|---|---|---|---|
| 12V305000 | Vehicle Speed Control | Toyota is recalling certain model year 2010 Lexus RX350 and RX450h vehicles, manufactured from November 28, 2008, through September 1, 2010, and model year 2008 through 2011 Toyota Land Cruiser vehicles manufactured... | Normally free |
Transport Canada recalls
Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2021723 2021-11-24 | Electrical | 55,683 | Issue: This recall is for certain block heater kits installed on certain vehicles or sold as accessories at Toyota or Lexus dealerships. |
| 2012192 2012-06-29 | Other | 14,478 | On certain vehicles, the accelerator pedal may become stuck in the wide open position due to an unsecured or incompatible driver’s floor mat. |
Service bulletins and warranty extensions
Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| 19LE05 Dealer Pa Dec 2022 | Equipment | DP: Customer Support Program 19LE05 expired December 1, 2022. | |
| 19LE05 Technical Dec 2022 | Equipment | TI: 19LE05 Expired December 1, 2022 | |
| KLG Dealer Packa Dec 2022 | Equipment | DP: Limited Service Campaign KLG expired December 01, 2022 | |
| KLG Technical In Dec 2022 | Equipment | TI: 19LE05 Expired December 1, 2022 | |
| Safety Recall 22 Apr 2022 | Equipment | Lexus Safety Recall and Service Campaign - Technician Certification Requirements 4.13.2022 |
Show 55 more bulletins
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| L-SB-0006-22 Mar 2022 | Equipment | TSB: This Service Bulletin includes procedures to replace damaged or loose front carpet floor retainer(s) without replacing the carpet assembly. Follow the Repair Procedure in this bulletin to replace the loose or damaged carpet floor retainer(s). | |
| L-SB-0004-22 Feb 2022 | Air Bags | TSB: Some 2005 ? 2022 model year Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. | |
| Lexus PRO19-02 - Jan 2022 | Wheels | POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Lexus. This information must be kept near the point of vehicle sale and be available to any customer that requests it. | |
| L-SB-0024-21 Jul 2021 | Equipment | TSB: Some 2007 ? 2022 model year Lexus vehicles in particular geographic areas may exhibit a condition where the HVAC evaporator drain hose has become obstructed with an insect nest. | |
| L-SB-0018-14 Obs Jul 2021 | Equipment | OBSOLETE NOTICE July 26, 2021: This bulletin is now obsolete. Please see L-SB-0024-21. | |
| Lexus Safety Re Mar 2021 | Air Bags | Lexus Safety Recall and Service Campaign - Technician Certification Requirements | |
| L-TT-0281-20 Rev Mar 2021 | Wheels | TT: Some customers may encounter Bluetooth® connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. | |
| L-TT-0294-20 Oct 2020 | Visibility | TT: HVAC drain tube is found to blocked/clogged. | |
| L-TT-0235-17 Rev Aug 2020 | Equipment | TT: HVAC drain tube is found to blocked/clogged. | |
| L-SB-0002-20 Rev Aug 2020 | Engine | TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? | |
| L-SB-0023-20 Jun 2020 | Wheels | TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. ST004-01, SU001-08, and L-SB-0174-08. The aforementioned bulletins are obsolete, and any printed versions should be discarded. | |
| Lexus Safety Re May 2020 | Equipment | Safety Recall and Service Campaign - Technician Certification Requirements | |
| L-SB-0008-20 Apr 2020 | Equipment | TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003-93, PG002-90, L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003 93, and PG002-90. | |
| L-SB-0179-17 Obs Apr 2020 | Equipment | TSB: OBSOLETE NOTICE April 06, 2020: This bulletin is now obsolete. Please see L-SB-0008-20. Replacement Certification Labels and VIN Plates | |
| L-TT-0281-20 Mar 2020 | Electrical System | TT: Some customers may encounter Bluetooth® connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. | |
| L-SB-0003-20 Feb 2020 | Equipment | TSB: Some 2006 ? 2020 model year Lexus vehicles may exhibit odors that naturally occur from the HVAC system and/or related environmental factors. Although there is no way to eliminate these odors, follow the General Procedure in this bulletin to minimize the odors experienced. | |
| L-SB-0060-13 Obs Feb 2020 | Equipment | TSB: February 06, 2020: This bulletin is now obsolete. Please see L-SB-0003-20. | |
| KLG_Dealer Packa Dec 2019 | Electrical System | Dealer Package: 12/10/2019 Vehicle total has increased by approximately 6,260 vehicles. Vehicles were moved from Customer Support Program 19LE05 and added to Limited Service Campaign KLG. | |
| L-SB-0170-17_Rev Dec 2019 | Equipment | TSB: REVISION NOTICE December 10, 2019 Rev2: ? The Parts Information and Required Tools & Equipment sections have been updated. November 14, 2018 Rev1: ? The Parts Information and Required Tools & Equipment sections have been updated. | |
| 19LE05 - Dealer Dec 2019 | Equipment | Dealer Package: December 10, 2019 Vehicle total has decreased by approximately 6,260 vehicles. Vehicles were moved from Customer Support Program 19LE05 and added to Limited Service Campaign KLG. | |
| L-TT-0235-17_Rev Nov 2019 | Equipment Adaptive/Mobility | TT: HVAC drain tube is found to blocked/clogged. | |
| 19LE05 - Region Oct 2019 | Equipment | Region Email: The Data Communication Module (DCM) in the subject vehicles is equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. | |
| 19LE05 - Area Le Oct 2019 | Equipment | Area Letter: The Data Communication Module (DCM) in the subject vehicles is equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. | |
| 19LE05 - Dealer Oct 2019 | Equipment | Dealer Package: The Data Communication Module (DCM) in the subject vehicles is equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. | |
| L-TT-0221-17_Rev Oct 2019 | Steering | TT: Some customers may encounter Bluetooth® connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. ? | |
| KLG - Dealer Pac Oct 2019 | Equipment | Dealer Package: 10/02/19 KLG: Vehicle applicability for remedy in relation to Safety Connect Subscription. The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to... | |
| KLG_Region Email Sep 2019 | Electrical System | Region Email: The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. | |
| KLG_Dealer Email Sep 2019 | Electrical System | Dealer Email: The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. | |
| KLG_Dealer Packa Sep 2019 | Equipment | Dealer Package: The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. | |
| KLG_Area Letter_ Sep 2019 | Equipment | Area Letter: The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. | |
| L-SB-0018-14_Rev Jun 2019 | Equipment | TSB: REVISION NOTICE June 13, 2019 Rev2: ? Applicability has been updated to include 2018 ? 2019 model year Lexus vehicles. March 13, 2017 Rev1: ? Applicability has been updated to include 2015 ? 2017 model year Lexus vehicles. ? The Parts Information section has been updated. | |
| L-TT-0235-17_Rev Nov 2018 | Equipment | TT: HVAC drain tube is found to blocked/clogged. | |
| L-TT-0221-17Rev1 Mar 2018 | Equipment | Diagnosis of bluetooth connectivity complaints. | |
| L-TT-0218-17_Rev Feb 2018 | Equipment | TT: This bulletin is regarding best practices when handling navigation systems that use Hard Disc Drive or Micro SD Card memory. 1. First type is generation 6 or 7 which utilizes HDD (Hard Disc Drive). | |
| L-SB-0021-14_Obs Jan 2018 | Equipment | TSB: OBSOLETE NOTICE January 22, 2018: This bulletin is now obsolete. Please see L-SB-0001-18. | |
| L-SB-0001-18 Jan 2018 | Power Train | TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. L-SB-0021-14. * Applicability has been updated to include applicable 2018 models and 2016 * 2018 model year RC 300 and 2015 * 2018 model year RC 350 vehicles. | |
| BSL_Email_Renoti Jan 2018 | Equipment | Renotification Follow-Up Email: Lexus will be sending Special Service Campaign Follow-Up Notices to owners whose vehicles have not yet had the following Special Service Campaign repairs completed. Please note the following information for Area associates. | |
| BSL_Region Lette Jan 2018 | Equipment | Renotification Follow-Up Region Letter: Lexus will be sending Special Service Campaign Follow-Up Notices to owners whose vehicles have not yet had the following Special Service Campaign repairs completed. Please note the following information for Area associates. | |
| BSL_Dealer Lette Jan 2018 | Equipment | Renotification Follow-Up Dealer Letter: The Special Service Campaign Follow-Up Owner Notification Letters (?owner letters?) will begin in late January 2018. The owner letters will be mailed by first class mail, over a period of several weeks consistent with parts availability. | |
| BSL_Disclosure F Jan 2018 | Equipment | Customer Contact & Vehicle Disclosure Form | |
| BSL_Dealer Daily Jan 2018 | Equipment | Dealer Daily Message: Owner Renotification BSL. Lexus will be sending Safety (Noncompliance) Recall Follow-Up Notices to remind owners whose vehicles have not yet had campaign repairs completed. | |
| L-SB-0014-16_Rev Jan 2018 | Equipment | TSB: REVISION NOTICE January 19, 2018 Rev1: ? Applicability has been updated to include 2018 model year vehicles. Any previous printed versions of this bulletin should be discarded. | |
| L-TT-0235-17 Dec 2017 | Equipment | TT: HVAC drain tube is found to blocked/clogged. | |
| L-TT-0227-17 Aug 2017 | Equipment | TT: An error message is received when performing DCM activation initiated by Techstream. This is a known condition and will be remedied in the near future. Please discontinue DCM activations utilizing Techstream until further notice. | |
| L-TT-0221-17 Mar 2017 | Electrical System | This bulletin is regarding the Diagnosis of Bluetooth Connectivity Complaints: Some customers may encounter Bluetooth® connectivity concerns such as: Difficulty to pair the phone. Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. | |
| L-SB-0014-08_Rev Mar 2017 | Structure | TSB: REVISION NOTICE March 22, 2017 Rev2: ? Applicability has been updated to include 2016-2017 model year Lexus vehicles. ? February 11, 2015 Rev1: Applicability has been updated to include 2006 ? 2015 model year Lexus vehicles. On some vehicles, when Rapgard? | |
| L-SB-0018-14_Rev Mar 2017 | Equipment | TSB: REVISION NOTICE March 13, 2017 ? Applicability has been updated to include 2015-2017 model year Lexus vehicles. Some vehicles in particular geographic areas may exhibit a condition where the HVAC Evaporator Drain Hose has become obstructed with an insect nest. | |
| L-TT-0218-17 Feb 2017 | Equipment | TT: This bulletin is regarding best practices when handling navigation systems that use Hard Disc Drive or Micro SD Card memory. | |
| L-SB-0060-13 Rev Nov 2016 | Equipment | TSB: REVISION NOTICE November 10, 2016 Rev1: ? Applicability has been updated to include 2015 ? 2017 model year applicable Lexus vehicles. ? The Parts Information section has been updated. Any previous printed versions of this bulletin should be discarded. Some 2006 ? | |
| L-SB-0074-09 Rev Oct 2016 | Electrical System | TSB: REVISION NOTICE October 11, 2016 Rev1: ? Applicability has been updated to include 2011 ? 2015 model year RX 330 and RX 350 vehicles. Any previous printed versions of this bulletin should be discarded. | |
| L-SB-0083-13 Rev Oct 2016 | Electrical System | TSB: OBSOLETE NOTICE October 5, 2016: This bulletin is now obsolete. Please see L-SB-0086-16. | |
| L-SB-0084-16 Sep 2016 | Equipment | TSB: Some 2010 - 2015 model year Lexus vehicles with the RES+ accessory may exhibit a condition of not being able to remote start the vehicle through their smart phone application in some areas. | |
| L-SB-0086-16 Sep 2016 | Electrical System | TSB: Lexus models equipped with Hard Disk Drive (HDD) Navigation require a Special Service Tool and follow a unique process for updating the map, points of interest, and system software. | |
| L-SB-0021-14 Rev Sep 2016 | Equipment | TSB: Revision Notice: Applicability section has been updated to include 2016-2017 applicable model year Lexus vehicles. The Repair Procedure section, Required Tools & Equipment section, and the Repair Procedure section has been updated. | |
| BSL-Region email Sep 2016 | Equipment | Dealer email: In our continuing efforts to ensure the best in customer satisfaction, Lexus has converted Limited Service Campaign (LSC) BSL into Special Service Campaign (SSC) BSL with no expiration date. |
Showing 60 of 205 distinct bulletins on file for this vehicle.
Before you buy this vehicle
A test-drive checklist generated from this vehicle's own complaint and recall record.
- Test the throttle response and the cruise control on an open road.A surge, a hang in engine speed after lifting off, or cruise that will not set or cancel cleanly are the speed-control complaints on this vehicle.
- Cold-start it yourself and listen for the first thirty seconds.Knocking, ticking that fades as it warms, or blue or white smoke on startup are the sounds of this vehicle's engine cluster. Check the oil level and the coolant color, and ask whether the engine or its head gaskets have ever been out.
- Sit in it with the engine off and test everything that has a switch.Windows, locks, lights, the cluster, the radio. Electrical faults are this vehicle's story and the hardest to see on a drive: an intermittent no-start waits for the second week of ownership. Ask for the battery's age and whether any control module has been replaced.
- Run the VIN against open recalls before you negotiate.This vehicle has 1 recall campaign on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
- Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.
Parts search directory
The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.
Open the parts directory for this Lexus Rx350 →