EPA economy
Not rated (heavy-duty)
Fault profile
Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.
Complaints are owner-reported and not verified by the agency.
Known issues
The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.
Steering
41 complaint records1 fire report
"THE DRAG LINK ADJUSTER FOR THE STEERING WHEEL WAS NOT TIGHTENED TO SPEC. THIS CAN RESULT IN LOSING STEERING CONTROL WHILE DRIVING...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse steering parts in the directory →
Power train
39 complaint records1 crash report
"SCR SYSTEM HAS FAILED TWICE WITH ONLY 75700 MILES ON. NEEDING FULL REPLACEMENT OF THE SCR SYSTEM. SYMPTOMS INCLUDE CONSTANT EXHAUST REGENERATION AND ENGINE FAULT CODES ON OBD...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse power train parts in the directory →
Suspension
34 complaint records1 crash report
"TRUCK WEARS RIGHT FRONT , OUTSIDE TREAD OFF OF TIRE. [ THE FIRST 2 INCHES ON OUTSIDE OF TIRE TREAD OFF IN LESS THAN 5000 MILES]..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse suspension parts in the directory →
Federal defect investigations
Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.
| Investigation | Status | Component | Subject |
|---|---|---|---|
| RQ25003 opened Jul 2025 | OPEN | Power Train | Post Recall Remedy Brake Transmission Shift Interlock (BTSI) Failure The Office of Defects Investigation (ODI) has received 14 Vehicle Owner Questionnaire (VOQ) reports and 6 EWR Death & Injury (D&I) reports describing post recall remedy failures of the brake transmission shift interlock (BTSI) system in certain Model Year... |
| EA19004 opened Dec 2019 | closed Nov 2025 | Steering | Steering loss due to linkage separation On December 17, 2018, NHTSA's Office of Defects Investigation (ODI) opened Preliminary Evaluation PE18016 to investigate alleged drag link failures in the steering system on model year (MY) 2015 and 2016 Ram 2500 trucks manufactured by FCA US, LLC (FCA). |
| PE18016 opened Dec 2018 | closed Dec 2019 | Steering | Steering loss due to linkage separation - led to recall 19V021000 On December 17, 2018, NHTSA's Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE) 18-016 to investigate the steering system on model year (MY) 2015 and 2016 Ram 2500 manufactured by FCA US, LLC (FCA). |
| RQ15004 opened Jul 2015 | closed Jan 2016 | Electrical System | Software security vulnerability - led to recall 15V508000 On July 23, 2015, Fiat Chrysler Automobiles (FCA) launched Safety Recall 15V-461 to remedy security vulnerabilities in approximately 1.4 million model year (MY) 2013 through 2015 vehicles equipped with Uconnect head units (HU) 8.4A (RA3 radio) and 8.4AN (RA4... |
Recall campaigns
Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.
| Campaign | Component | Summary | Remedy |
|---|---|---|---|
| 21V398000 | Wheels | Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. | Normally free |
| 19V347000 | Latches/Locks/Linkages | Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. | Normally free |
| 19V021000 | Steering | Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate. | Normally free |
| 18V332000 | Vehicle Speed Control | Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and... | Normally free |
| 17V824000 | Equipment | Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. | Normally free |
| 17V821000 | Power Train | Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and... | Normally free |
| 17V562000 | Engine And Engine Cooling | Chrysler (FCA US LLC) is recalling certain 2013-2017 RAM 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, equipped with Cummins 6.7L Turbo Diesel engines that have Concentric-brand water... | Normally free |
| 17V499000 | Wheels | Streetcar ORV LLC, dba American Expedition Vehicles (AEV) is recalling certain 2013-2017 RAM 2500 and 3500 heavy duty trucks, modified by AEV to be equipped with cast aluminum Katla 8.5" road wheels. | Normally free |
| 17V302000 | Air Bags | Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. | Normally free |
| 15V541000 | Steering | Chrysler (FCA US LLC) is recalling certain model year 2014 Ram 2500 trucks and 2013-2014 Ram 3500 trucks and cab chassis manufactured October 9, 2012, to July 29, 2014. | Normally free |
| 15V461000 | Equipment | Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and... | Normally free |
| 15V460000 | Seat Belts | Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, and 3500 trucks manufactured June 20, 2012, to January 26, 2015. | Normally free |
| 15V459000 | Air Bags | Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Ram 1500, 2500, 3500, 4500, and 5500 trucks manufactured January 18, 2011, to October 7, 2014, and equipped with the Electronic Vehicle Information Center... | Normally free |
| 14V635000 | Fuel System, Diesel | Chrysler Group LLC (Chrysler) is recalling certain model year 2010-2014 Ram 2500, 3500, 4500, and 5500 trucks manufactured March 27, 2009, to September 5, 2013. | Normally free |
| 13V486000 | Electrical System | Chrysler Group LLC (Chrysler) is recalling certain model year 2014 RAM 1500, 2500, and 3500 trucks manufactured July 1, 2013, through August 22, 2013. | Normally free |
Transport Canada recalls
Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2024548 2024-08-15 | Label | 314,717 | Issue: On certain vehicles, the tire and loading information label does not list that there is no spare tire in both official languages. The label reads as "NONE" when it should read as "NONE / AUCUN". |
| 2021336 2021-05-28 | Wheels | 30,899 | Issue: On certain pickup and chassis-cab trucks, the owner's manual and service manual list the wrong torque specification for the wheel nuts. As a result, some trucks may have had the lug nuts over-tightened during servicing. |
| 2019441 2019-08-30 | Structure | 220,317 | Issue: On certain trucks equipped with a power locking tailgate, the tailgate may open while driving. If this occurs, cargo that is not secured could fall out of the truck bed and onto the road. |
| 2019420 2019-08-21 | Other | 5,327 | Issue: This recall is for aftermarket replacement rear window glass produced by Vitro Automotriz. Certain rear window glass may not have been properly tempered. |
| 2019038 2019-01-25 | Steering | 77,994 | Issue: On certain trucks, a nut in the steering system could loosen and cause a loss of steering control. This problem affects trucks equipped with a 4x4 style steering system. |
| 2018269 2018-05-17 | Engine | 635,880 | On certain vehicles, an electronic fault may create a situation where the cruise control cannot be deactivated. |
| 2018230 2018-05-03 | Accessories | 4,350 | FCA Canada has determined that some Mopar gooseneck trailer hitch ball kits may not fully seat and lock into the truck hardware as intended. |
| 2017663 2017-12-22 | Accessories | 7,391 | On certain vehicles equipped with the Roadside Emergency Kit containing a Kidde fire extinguishers with black plastic handles and valves, the fire extinguishers may become clogged or require excessive force to activate. |
| 2017659 2017-12-21 | Powertrain | 290,200 | On certain vehicles equipped with a steering column gear shifter, the brake transmission shift interlock (BTSI) may become inoperative. |
| 2017441 2017-09-13 | Engine | 49,697 | On certain vehicles equipped with 6.7 litre diesel engines, the water pump could fail. This could result in an underhood fire causing injury and/or property damage. Correction: Dealers will replace the water pump with a new one. |
| 2017250 2017-05-10 | Airbag | 216,000 | On certain vehicles equipped with Occupant Restraint Controllers (“ORC”) with roll rate sensing, under certain external conditions, a fault may be set relating to rollover sensing that will illuminate the airbag warning light and disable... |
| 2016214 2016-05-12 | Accessories | 42 | *** This notice is provided for information purposes only as the subject equipment is not regulated under the Motor Vehicle Safety Act *** Certain Mopar canvas seat covers, sold as aftermarket parts, may not be compatible with vehicles... |
| 2015383 2015-08-27 | Suspension | 19,813 | On certain vehicles, the front suspension track bar frame bracket may have been improperly welded during the manufacturing process. As a result, bracket welds may break and allow the bracket to separate from the frame rail. |
| 2015326 2015-07-22 | Airbag | 152,621 | On certain 4-door pickup vehicles, the software in Occupant Restraint Control (ORC) module may contain side impact calibrations that are overly sensitive. |
| 2015330 2015-07-22 | Airbag | 235,925 | On certain vehicles equipped with Electronic Vehicle Information Centers, the steering wheel wiring harness may wear against the driver frontal airbag retainer spring, potentially resulting in an electrical short which could cause... |
| 2014449 2014-10-09 | Fuel System | 59,432 | On certain vehicles equipped with 6.7L diesel engines, an electrical connection at the fuel heater could overheat, potentially rendering the heater inoperative and causing a fuel leak and fuel odour. |
| 2014369 2014-09-02 | Other | 43 | Certain vehicles may not comply with Canadian Motor Vehicle Safety Regulations. The compliance label may not bear tire size, type, load rating and pressure information, contrary to requirements. |
| 2013344 2013-10-02 | Electrical | 6,047 | Certain Ram 1500, 2500 and 3500 vehicles may not comply with the requirements of Canada Motor Vehicle Safety Standard (CMVSS) 101 - Controls and Displays. |
Service bulletins and warranty extensions
Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| 98016 May 2024 | WARRANTY EXTENSION | Unknown Or Other | Warranty Bulletin D-24-10 (XQ1) Emission Control System Components – Select 2013 - 2019 RAM 2500 Pickup (DJ) and 2013- 2019 RAM 3500 Pickup (D2) |
| S1203000003 REV.A Jun 2026 | Service Brakes | Trac-Rite Operation Diagnosis, Chatter, Shudder, Moving From A Stop And Turning | |
| 112906 Jun 2026 | Engine | BEARING - CRANKSHAFT THRUST and KIT | |
| S1623000028 Rev. K Jun 2026 | Electrical System | Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position. | |
| S1623000028 REV.J Jun 2026 | Structure | Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position. | |
| S1623000028 REV.I May 2026 | Structure | Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position. | |
| S2623000032 Apr 2026 | Structure | Squeak Or Squawk Noise Coming From Either Side Door Of The Vehicle, It Could Be Just One Door Or More. The Noise Can Be Present In Either The Upper Or The Lower Hinge. | |
| S1623000028 REV.H Apr 2026 | Structure | Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position. | |
| 110604 Mar 2026 | Electrical System | SPEAKER - NONE | |
| 110603 Mar 2026 | Electrical System | SPEAKER - NONE | |
| 9100735 Dec 2025 | Electrical System | Verify "Z" part number availability. Order a "Z" part number for all Exchange Orders: Warranty, Mopar, Customer pay and Service contract. Order"68" part number for New unsold units only | |
| S2503000004 Nov 2025 | Electrical System | Front Axle Disconnect (FAD) Electrical Connector Design Change On Replacement Axle Assemblies. | |
| 106241 Jul 2025 | Electrical System | LAMP - DOME | |
| 104974 Jun 2025 | Electrical System | LAMP - DOME | |
| 103774 May 2025 | Electrical System | LAMP - DOME | |
| S1625000002 REV.B Mar 2025 | Unknown Or Other | Malfunction Indicator Lamp (MIL) Illumination, Diagnostic Trouble Codes (DTCs) P21C4 – (Diesel Exhaust Fluid) Reductant Line Heater Control Circuit High, and U11C1 – Reductant Control Module Received Implausible Data From ECM/PCM, Set | |
| 9100496 Feb 2025 | Service Brakes | "Antilock brake system Attention: Please return removed ABS modules ASAP to the supplier. Components are needed by Engineering and Production due to limited availability. | |
| S1425000019 REV.A Jan 2025 | Unknown Or Other | Malfunction Indicator Lamp (MIL) Illuminated. Diesel Exhaust Fluid (DEF) System Diagnostic Trouble Codes (DTCs) due to Hydrocarbon Contamination. | |
| 102389 Dec 2024 | Power Train | SEAL - OUTPUT SHAFT | |
| 102387 Dec 2024 | Power Train | SEAL - OUTPUT SHAFT | |
| 102307 Dec 2024 | Power Train | GEAR - REACTION SUN | |
| 101232 Oct 2024 | Power Train | Plate - Planetary | |
| 67A Rev 4 Combo Jun 2024 | Engine | Emission Recall 67A D Truck Engine Calibration | |
| 67A Rev 3 Combo Jun 2024 | Engine | EMISSION RECALL 67A D Truck Engine Calibration | |
| S1625000004 REV.A May 2024 | Unknown Or Other | On Board Diagnosis (OBD) Monitor Readiness Information | |
| 25-003-24 REV. A May 2024 | Unknown Or Other | "6.7L Diesel Emissions Warranty Extension XQ1 Special Warranty Extension" | |
| 25-003-24 May 2024 | Unknown Or Other | "6.7L Diesel Emissions Warranty Extension XQ1 Special Warranty Extension" | |
| S1408000384 Jan 2024 | Electrical System | Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On | |
| Reference67A Jan 2024 | Engine And Engine Cooling | Emission Recall 67A D Truck Engine Calibration | |
| Reference67A Nov 2023 | Engine And Engine Cooling | Emission Recall 67A - D Truck Engine Calibration |
Showing 30 of 459 distinct bulletins on file for this vehicle.
Before you buy this vehicle
A test-drive checklist generated from this vehicle's own complaint and recall record.
- Drive one straight highway stretch and one slow parking lot.Wander or a shimmy over bumps at speed, and heavy or dropped assist at low speed, are the two faces of this vehicle's steering cluster. A clunk on turn-in points at the linkage.
- Drive it from a dead stop, twice, on a hill if you can.Shudder, hesitation, or a lurch under light throttle is how this vehicle's largest complaint cluster shows itself. Then ask for the transmission service history in writing; repeat repairs are a pattern, not a fluke.
- Find the roughest road nearby.Clunks over bumps, a droning hum that changes when the car leans, or a corner that sits low are this vehicle's suspension complaints. Wheel bearings and control arm bushings lead the parts list.
- Run the VIN against open recalls before you negotiate.This vehicle has 15 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
- Ask the dealer whether the warranty extension on file still applies to this VIN.The manufacturer issued 1 warranty extension for this vehicle (see the service bulletins section). Extended coverage often runs by years or miles from the original sale, and a repair the seller paid for may have been free.
- Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.
Parts search directory
The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.
Open the parts directory for this Ram 3500 →