2015 Tesla Model SUNDER FEDERAL INVESTIGATION

667 federal complaints (1,057 component records) · 9 recall campaigns on file · 13 federal investigations · 85 service bulletins · 9 Canadian recalls
See all 15 model years of the Tesla Model S →
Fuel
Electricity
Drive
AWD
EPA economy
101 city / 102 hwy
Federal complaints
667
Recall campaigns
9
Specifications show one example EPA configuration for this model year; other engines, drivetrains, and trims exist and the records below cover all of them.
How to read this file. Complaint records are unverified owner submissions to the federal safety agency. Counts are raw, not adjusted for sales volume or vehicle age. Recall campaigns apply to the model; only a VIN check shows whether this car is affected or repaired. Parts shown are named by an editorial note or listed as a search directory; none is a diagnosis. Full methodology.

Fault profile

Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.

Electrical system
267
Other
189
Suspension
150
Driver assistance
73
Steering
51
Lighting
46
Speed control
40
Glass & wipers
39
Complaints are owner-reported and not verified by the agency.

Known issues

The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.

Electrical system

267 complaint records2 fire reports9 crash reports
"CENTER CONSOLE TOUCHSCREEN STOPPED WORKING COMPLETELY. THIS HAPPENED OVERNIGHT WHILE THE VEHICLE WAS PARKED IN THE GARAGE...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse electrical system parts in the directory →

Suspension

150 complaint records6 fire reports30 crash reports
"THAT'S THE WHOMPIEST TESLA I EVER DID SEE. HTTPS://WWW.COPART.COM/LOT/55588059/PHOTOS PLEASE INVESTIGATE. PERPLEXED CITIZEN...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse suspension parts in the directory →

Driver assistance

73 complaint records13 crash reports
"Fatal Tesla Accident. Cause unknown. Vehicle suddenly left the highway resulting in fatal collision. Tesla model 2015 S D..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse driver assistance parts in the directory →

Federal defect investigations

Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.

InvestigationStatusComponentSubject
RQ24009
opened Apr 2024
OPENElectrical SystemRecall 23V838 Remedy Effectiveness
The Office of Defects Investigation (ODI) is opening a Recall Query to assess the remedy adequacy of Recall 23V838. On December 12, 2023, Tesla filed a Defect Information Report (Recall 23V838) applicable to all Tesla models produced and equipped with any...
DP23002
opened Jun 2023
OPENVehicle Speed ControlSudden Unintended Acceleration
The Office of Defects Investigation (ODI) received a petition requesting that ODI reevaluate its decision to deny DP20-001 on the basis that intermittent high electrical current demands on the vehicles' 12VDC systems may have caused some or all of the...
EA21002
opened Sep 2021
OPENAir BagsDesiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L.
DP23001
opened Apr 2023
closed Mar 2026Unknown Or OtherDefect Petition Interlock Request
On March 21, 2023, the Office of Defects Investigation (ODI) received a petition requesting a “recall of all Tesla cars” produced from 2013 to the date on which the petition was filed due to what Petitioner considers to be the increased likelihood of pedal...
DP22005
opened Jan 2023
closed Aug 2023Electrical SystemPedestrian alert sounds - led to recall 22V063000
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States.
Show 8 more closed investigations
InvestigationStatusComponentSubject
EA22002
opened Jun 2022
closed Apr 2024Electrical SystemAutopilot System Driver Controls - led to recall 23V838
The Office of Defects Investigation (ODI) upgraded PE21020 to EA22002 on June 8, 2022, to extend work and deepen the PE21020 crash analysis, to supplement that analysis with additional data, and to perform vehicle evaluations to understand how Tesla’s...
PE21020
opened Aug 2021
closed Jun 2022Electrical SystemAutopilot & First Responder Scenes
On August 13, 2021, NHTSA?s Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE21-020) to assess the performance of Tesla?s Autopilot system (a system characterized by Tesla as an SAE Level 2 driving automation system designed to support...
PE20020
opened Nov 2020
closed Aug 2024SuspensionFore Link Failure
The Office of Defects Investigation (ODI) opened this Preliminary Evaluation based on forty-three complaints alleging failure of the left or right front suspension fore links in Tesla model year (MY) 2015 through 2017 Model S and MY 2016 through 2017 Model X...
EA20003
opened Nov 2020
closed May 2024VisibilityLoss of rearview camera - led to recall 21V035
On November 20, 2020, the Office of Defects Investigation (ODI) opened Engineering Analysis (EA) 20-003 to investigate incidents of media control unit (MCU) failures resulting in loss of rearview camera in model year (MY) 2012-18 Tesla Model S and model year...
PE20010
opened Jun 2020
closed Nov 2020Electrical SystemLoss of rearview camera
On June 22, 2020, the Office of Defects Investigations (ODI) opened Preliminary Evaluation PE20-010 to investigate incidents of media control unit (MCU) failures resulting in loss of rearview camera in model year (MY) 2012-2015 Tesla Model S vehicles equipped...
DP20001
opened Jan 2020
closed Jan 2021Vehicle Speed ControlSudden Unintended Acceleration
On December 19, 2019, NHTSA received a petition from Mr. Brian Sparks requesting that the Agency recall all [Tesla] Model S, Model X, and Model 3 vehicles produced from 2013 to the present due to sudden unintended acceleration (SUA).
DP19005
opened Oct 2019
closed Sep 2021Electrical SystemBattery Management Software Updates
In a letter dated September 17, 2019, Mr. Edward Chen petitioned the NHTSA to initiate a defect investigation of certain Tesla Model S and Model X vehicles that received revised battery management software in one or more over-the-air (OTA) updates from Tesla,...
PE16007
opened Jun 2016
closed Jan 2017Forward Collision AvoidanceAutomatic vehicle control systems
On May 7, 2016, a 2015 Tesla Model S collided with a tractor trailer crossing an uncontrolled intersection on a highway west of Williston, Florida, resulting in fatal injuries to the Tesla driver.Data obtained from the Model S indicated that:1) the Tesla was...

Recall campaigns

Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.

CampaignComponentSummaryRemedy
24V376000Seat BeltsTesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles.Normally free
24V051000Electrical SystemTesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles.Normally free
23V838000Electrical SystemTesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall...Normally free
21V00B000Latches/Locks/LinkagesTesla, Inc. (Tesla) is recalling certain 2014-2021 Model S vehicles. The front trunk latch assembly may be misaligned, preventing the secondary hood latch from engaging.Normally free
21V035000VisibilityTesla, Inc. (Tesla) is recalling certain 2012-2018 Tesla Model S and 2016-2018 Model X vehicles with a center display equipped with a NVIDIA Tegra 3 processor and an 8GB eMMC NAND flash memory device.Normally free
19V002000Air BagsTesla, Inc. (Tesla) is recalling all 2014-2016 Model S vehicles equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment.Normally free
18V204000SteeringTesla, Inc. (Tesla) is recalling certain 2012-2016 Tesla Model S vehicles equipped with Bosch steering racks.Normally free
17V260000Parking BrakeTesla, Inc. (Tesla) is recalling certain 2016 Model S and Model X vehicles. The electric parking brake calipers have an internal gear that may be improperly manufactured, possibly resulting in the gear fracturing during...Normally free
Show 1 more recall campaigns
CampaignComponentSummaryRemedy
15V780000Seat BeltsTesla Motors, Inc. (Tesla) is recalling certain model year 2012-2015 Model S vehicles manufactured May 31, 2012, to November 12, 2015.Normally free

Transport Canada recalls

Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.

RecallSystemUnits (CA)Summary
2024283
2024-05-21
Lights And Instruments109,791Issue: A previous over-the-air (OTA) software update could cause the vehicle not to display the correct visual warning indicators when there are problems with the brake system or when the parking brake is applied.
2023657
2023-12-12
Accessories192,769Issue: On vehicles equipped with the Autosteer advanced driver-assistance feature, when using the feature, the vehicle may not provide strong enough warnings or monitor the driver closely enough to prevent misuse of the feature.
2021783
2021-12-21
Structure7,604Issue: On certain vehicles, the front trunk (frunk) hood latch may not be positioned properly. As a result, the secondary latch may not hold the hood closed.
2021038
2021-01-29
Electrical9,023Issue: On certain vehicles, the internal memory for the media control unit (MCU) could run out of storage capacity over time.
2020497
2020-10-20
Lights And Instruments49,984Issue: On certain vehicles, when switching the distance display setting from kilometers to miles, the speedometer displays the vehicle speed in miles per hour (mph) only.
Show 4 more Canadian recalls
RecallSystemUnits (CA)Summary
2019004
2019-01-07
Airbag4,583Issue: On certain vehicles, long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, may eventually degrade the propellant contained in the passenger-front airbag.
2018149
2018-03-29
Steering4,275On certain vehicles, the bolts that attach the power steering gear assist motor to the gear housing may corrode and fracture.
2016614
2016-12-08
Electrical280*** This notice is provided for information purposes only as the subject equipment is not regulated under the Motor Vehicle Safety Act *** The NEMA 14-30, NEMA 10-30 and NEMA 6-50 electrical adapter that could have been separately...
2015553
2015-11-19
Seats And Restraints3,911On certain vehicles, the driver and front passenger seatbelt anchor plate may not have been properly bolted to the pretensioner anchor plate during assembly.

Service bulletins and warranty extensions

Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.

BulletinTypeComponentSummary
SB-25-16-003
Jun 2025
Electrical SystemOn certain Model S and Model X vehicles, the battery powered Pyrotechnic High Voltage (HV) Battery Disconnect will reach the end of its battery lifespan in the near future, which will trigger alerts and may limit the vehicle’s performance.
2024.26.9_s3xy.pdf
Sep 2024
SOFTWARE UPDATEUnknown Or OtherTesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its...
2024.38_s3xy.pdf
Sep 2024
SOFTWARE UPDATEUnknown Or OtherTesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its...
fsd-12-5-3_s3xy.pdf
Sep 2024
SOFTWARE UPDATEUnknown Or OtherTesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its...
fsd-12-5-4_s3xy.pdf
Sep 2024
SOFTWARE UPDATEUnknown Or OtherTesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its...
Show 55 more bulletins
BulletinTypeComponentSummary
fsd-12-5-4-1_s3xy.pdf
Sep 2024
SOFTWARE UPDATEUnknown Or OtherTesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its...
2024.26.11_0824.pdf
Aug 2024
SOFTWARE UPDATEUnknown Or OtherTesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its...
2024.26.100_082024.pdf
Aug 2024
SOFTWARE UPDATEUnknown Or OtherTesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its...
2024.32.3_082024.pdf
Aug 2024
SOFTWARE UPDATEUnknown Or OtherTesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its...
2024.32_0824.pdf
Aug 2024
SOFTWARE UPDATEUnknown Or OtherTesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its...
2024.20.200_0724.pdf
Jul 2024
SOFTWARE UPDATEUnknown Or OtherTesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its...
2024.26.3_SX_0724.pdf
Jul 2024
SOFTWARE UPDATEUnknown Or OtherTesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its...
2024.26_0624.pdf
Jul 2024
SOFTWARE UPDATEUnknown Or OtherTesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its...
fsd_12-4-4_0724.pdf
Jul 2024
SOFTWARE UPDATEUnknown Or OtherTesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its...
fsd-12-5_072024.pdf
Jul 2024
SOFTWARE UPDATEUnknown Or OtherTesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its...
2024.20.1_0624.pdf
Jun 2024
SOFTWARE UPDATEUnknown Or OtherTesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its...
2024.20.3_0624.pdf
Jun 2024
SOFTWARE UPDATEUnknown Or OtherTesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its...
2024.20.6_0624.pdf
Jun 2024
SOFTWARE UPDATEUnknown Or OtherTesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its...
fsd_12-4-1_062024.pdf
Jun 2024
SOFTWARE UPDATEUnknown Or OtherTesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its...
2024.14.5_0524.pdf
May 2024
SOFTWARE UPDATEUnknown Or OtherTesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its...
2024.14.8_0524.pdf
May 2024
SOFTWARE UPDATEUnknown Or OtherTesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its...
2024.20.1_0524.pdf
May 2024
SOFTWARE UPDATEUnknown Or OtherTesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its...
2024.20_0524.pdf
May 2024
SOFTWARE UPDATEUnknown Or OtherTesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its...
fsd-12-4_0524.pdf
May 2024
SOFTWARE UPDATEUnknown Or OtherTesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its...
fsd_12-4-2_062024.pdf
May 2024
SOFTWARE UPDATEUnknown Or OtherTesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its...
2024.14_0524.pdf
Apr 2024
SOFTWARE UPDATEUnknown Or OtherTesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its...
2024.8.100_0524.pdf
Apr 2024
SOFTWARE UPDATEUnknown Or OtherTesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its...
2024.8.200_0524.pdf
Apr 2024
SOFTWARE UPDATEUnknown Or OtherTesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its...
fsd-12-3-4_0524.pdf
Apr 2024
SOFTWARE UPDATEUnknown Or OtherTesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its...
fsd-12-4_0524.pdf
Apr 2024
SOFTWARE UPDATEUnknown Or OtherTesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its...
Index373
Mar 2024
EquipmentTesla does not provide physical owner's manual copies. Instead, all available owner?s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its...
developG
Feb 2024
EquipmentOwner's Manual.
developA
Feb 2024
EquipmentOwner's Manual
Owners documenta
Jan 2024
EquipmentTesla does not provide physical owner's manual copies. Instead, all available owner?s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its...
SB2139001R3
Jan 2024
Power TrainSome versions of Model S and X front drive unit halfshafts might cause excessive vibrations during hard acceleration at higher ride height settings. This is exclusively an NVH issue and does not otherwise affect steering functionality, braking, or acceleration.
ManualA
Dec 2023
EquipmentTesla does not provide physical owner's manual copies. Instead, all available owner?s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its...
ManualO
Nov 2023
EquipmentTesla does not provide physical owner's manual copies. Instead, all available owner?s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its...
DocumentationF
Oct 2023
EquipmentTesla does not provide physical owner's manual copies. Instead, all available owner?s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its...
DocumentationA
Oct 2023
EquipmentTesla does not provide physical owner's manual copies. Instead, all available owner?s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its...
Owner's Manual-2
Jun 2023
EquipmentTesla does not provide physical owner's manual copies. Instead, all available owner?s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its...
Manual-1
May 2023
EquipmentTesla does not provide physical owner's manual copies. Instead, all available owner?s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its...
SB-15-44-006 R2
Mar 2023
Electrical SystemSome customers in Europe have vehicles with one charger, which limits the vehicle?s charging rate to 16 A when the vehicle is connected to a charging station capable of supplying more than 16 A single phase. The vehicle?s 3-phase charging capability is unaffected.
SB2139001R2
Dec 2021
SteeringSome versions of Model S and X front drive unit halfshafts might cause excessive vibrations during hard acceleration at higher ride height settings. This is exclusively an NVH issue and does not otherwise affect steering functionality, braking, or acceleration.
SB2139001R1
Sep 2021
SteeringSome versions of Model S and X front drive unit halfshafts might cause excessive vibrations during hard acceleration at higher ride height settings. This is exclusively an NVH issue and does not otherwise affect steering functionality, braking, or acceleration.
SB-20-21-002 R3
Dec 2020
EquipmentFor some Model S and Model X vehicles built before March 2018, an 8GB embedded MultiMediaCard (?8GB eMMC?) in the Media Control Unit (MCU) might malfunction due to accumulated wear.
SB-20-21-002 R2
Nov 2020
EquipmentFor some Model S and Model X vehicles built before March 2018, an 8GB embedded MultiMediaCard (?8GB eMMC?) in the Media Control Unit (MCU) might malfunction due to accumulated wear.
SB-20-21-002 R1
Nov 2020
EquipmentFor some Model S and Model X vehicles built before March 2018, an 8GB embedded MultiMediaCard (?8GB eMMC?) in the Media Control Unit (MCU) might malfunction due to accumulated wear.
SB-20-21-002
Nov 2020
EquipmentFor some Model S and Model X vehicles built before March 2018, an 8GB embedded MultiMediaCard (?8GB eMMC?) in the Media Control Unit (MCU) might malfunction due to accumulated wear.
SB-20-32-004
Jun 2020
SteeringSome Model S and Model X vehicles might exhibit stiff steering due to corrosion at the lower steering column I-shaft U-joint.
SB-20-00-001
Feb 2020
Electrical SystemTesla is committed to continuous improvement of the security of its products and advises customers to always install the latest mobile app and vehicle software releases to remain as secure as possible.
SB-19-39-001 R3
Dec 2019
EquipmentOlder versions of the Model S and Model X LH front drive unit clevis mount contain a bushing that allows the front drive unit to move side-to-side more than expected during hard accelerations, resulting in excessive vibrations coming from the front drive unit during hard...
SB1713005R4
Oct 2019
SeatsOn some Model S and Model X front seats, the forward inboard Huck BOM fastener and pivot bushing (nearest to the center console) used on the front lift links may develop an interactive clearance condition, which might result in a rocking motion in the seat.
SB1811001R1
Oct 2019
Back Over PreventionOn some Model X vehicles, the pinch sensor carrier and/or bump stop might scratch the paint in the interior jamb on the rear (Falcon Wing) door.
SB-18-11-002 R1
Sep 2019
StructureOn some Model X vehicles, water might enter the door latches on the rear (Falcon Wing) doors, which can damage the electrical components integral to door latching operation.
SB-18-11-003 R1
Sep 2019
StructureExcessive water ingress to the latches on the rear doors may damage internal components or impede operation of the rear door latch.
SB-19-39-001 R2
Jun 2019
Power TrainOlder versions of the Model S and Model X LH front drive unit clevis mount contain a bushing that allows the front drive unit to move side-to-side more than expected during hard accelerations, resulting in excessive vibrations coming from the front drive unit during hard...
SB-19-39-001
May 2019
EquipmentDuring hard acceleration, the driver might notice vibrations coming from the front of some Model S or Model X vehicles.
SB-17-13-005 R3
May 2019
Equipment Adaptive/MobilityOn some Model S and Model X front seats, the forward inboard Huck BOM fastener and pivot bushing (nearest to the center console) used on the front lift links may develop an interactive clearance condition, which might result in a rocking motion in the seat.
SB-18-13-002 R2
May 2019
Equipment Adaptive/MobilityOn some Model S base trim front seats, the forward inboard Huck BOM fastener and pivot bushing (nearest to the center console) used on the front lift links may develop an interactive clearance condition, which might result in a rocking motion in the seat.
SB1917005R1
Apr 2019
StructureOn some Model X vehicles, a pinched electrical wiring harness at the liftgate might create an obstruction alert, causing the power function of the liftgate not to operate. The liftgate can still be manually opened and closed.

Showing 60 of 85 distinct bulletins on file for this vehicle.

Before you buy this vehicle

A test-drive checklist generated from this vehicle's own complaint and recall record.

  1. Sit in it with the engine off and test everything that has a switch.Windows, locks, lights, the cluster, the radio. Electrical faults are this vehicle's story and the hardest to see on a drive: an intermittent no-start waits for the second week of ownership. Ask for the battery's age and whether any control module has been replaced.
  2. Find the roughest road nearby.Clunks over bumps, a droning hum that changes when the car leans, or a corner that sits low are this vehicle's suspension complaints. Wheel bearings and control arm bushings lead the parts list.
  3. Try the camera, sensors, and any driver-assist features in a parking lot.A blank or frozen backup camera image and phantom sensor alerts are this vehicle's driver-assistance complaints.
  4. Run the VIN against open recalls before you negotiate.This vehicle has 9 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
  5. Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.

Parts search directory

The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.

Open the parts directory for this Tesla Model S →