2018 Tesla Model SUNDER FEDERAL INVESTIGATION

168 federal complaints (288 component records) · 11 recall campaigns on file · 17 federal investigations · 66 service bulletins · 14 Canadian recalls
See all 15 model years of the Tesla Model S →
Fuel
Electricity
Drive
AWD
EPA economy
102 city / 105 hwy
Federal complaints
168
Recall campaigns
11
Specifications show one example EPA configuration for this model year; other engines, drivetrains, and trims exist and the records below cover all of them.
How to read this file. Complaint records are unverified owner submissions to the federal safety agency. Counts are raw, not adjusted for sales volume or vehicle age. Recall campaigns apply to the model; only a VIN check shows whether this car is affected or repaired. Parts shown are named by an editorial note or listed as a search directory; none is a diagnosis. Full methodology.

Fault profile

Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.

Driver assistance
84
Other
36
Electrical system
34
Speed control
27
Brakes
25
Suspension
20
Steering
15
Body & structure
10
Complaints are owner-reported and not verified by the agency.

Known issues

The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.

Driver assistance

84 complaint records15 crash reports
"Phantom breaking. Car Suddenly breaked on highway going at 70 miles per hour. No crash. This has happened 5-10 times over the last year..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse driver assistance parts in the directory →

Electrical system

34 complaint records2 fire reports7 crash reports
"Second door handle has failed and no longer unlatches door from outside, therefore dangerous to be unable to reach the back seats..."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse electrical system parts in the directory →

Speed control

27 complaint records1 fire report16 crash reports
"Vehicle will routinely reboot while driving. During this time the turn signals, speed information and other vehicle information is not available while driving...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse speed control parts in the directory →

Federal defect investigations

Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.

InvestigationStatusComponentSubject
EA26002
opened Mar 2026
OPENElectrical SystemFSD Collisions in Reduced Roadway Visibility Conditions
The Office of Defects Investigation (ODI) is opening this Engineering Analysis to evaluate Tesla’s Full Self Driving Beta and Full Self Driving (Supervised) (collectively, FSD) degradation detection system.
PE25012
opened Oct 2025
OPENElectrical SystemTraffic safety violations while Full Self Driving ("FSD") is engaged
The Office of Defects Investigation (“ODI”) is opening this Preliminary Evaluation (PE) to assess the scope, frequency, and potential safety consequences of FSD executing driving maneuvers that constitute traffic safety violations.
AQ25002
opened Aug 2025
OPENElectrical SystemCompliance with Standing General Order 2021-01 Reporting Requirements
The Office of Defects Investigation (“ODI”) has identified numerous incident reports submitted by Tesla, Inc. (“Tesla”) in response to Standing General Order 2021-01 (the “SGO”), in which the reported crashes occurred several months or more before the dates...
RQ24009
opened Apr 2024
OPENElectrical SystemRecall 23V838 Remedy Effectiveness
The Office of Defects Investigation (ODI) is opening a Recall Query to assess the remedy adequacy of Recall 23V838. On December 12, 2023, Tesla filed a Defect Information Report (Recall 23V838) applicable to all Tesla models produced and equipped with any...
DP23002
opened Jun 2023
OPENVehicle Speed ControlSudden Unintended Acceleration
The Office of Defects Investigation (ODI) received a petition requesting that ODI reevaluate its decision to deny DP20-001 on the basis that intermittent high electrical current demands on the vehicles' 12VDC systems may have caused some or all of the...
EA21002
opened Sep 2021
OPENAir BagsDesiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L.
Show 11 more closed investigations
InvestigationStatusComponentSubject
PE24033
opened Jan 2025
closed Apr 2026Electrical SystemActually Smart Summon sessions resulting in low-speed impacts.
On January 6, 2025, the Office of Defects Investigations (ODI) opened Preliminary Evaluation 24003 (PE24033) to investigate Actually Smart Summon (Summon) sessions resulting in crashes during active sessions.
PE24031
opened Oct 2024
closed Mar 2026Electrical SystemFSD Collisions in Reduced Roadway Visibility Conditions
On October 17, 2024, NHTSA’s Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24031) of Tesla’s Full Self Driving Beta and Full Self Driving (Supervised) (collectively, FSD) to assess: the ability of the FSD system to detect and...
DP23001
opened Apr 2023
closed Mar 2026Unknown Or OtherDefect Petition Interlock Request
On March 21, 2023, the Office of Defects Investigation (ODI) received a petition requesting a “recall of all Tesla cars” produced from 2013 to the date on which the petition was filed due to what Petitioner considers to be the increased likelihood of pedal...
DP22005
opened Jan 2023
closed Aug 2023Electrical SystemPedestrian alert sounds - led to recall 22V063000
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States.
EA22002
opened Jun 2022
closed Apr 2024Electrical SystemAutopilot System Driver Controls - led to recall 23V838
The Office of Defects Investigation (ODI) upgraded PE21020 to EA22002 on June 8, 2022, to extend work and deepen the PE21020 crash analysis, to supplement that analysis with additional data, and to perform vehicle evaluations to understand how Tesla’s...
PE21023
opened Dec 2021
closed May 2023EquipmentTesla Passenger Play
The Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE21-023) on December 21, 2021, to evaluate the driver distraction potential and use frequency / circumstances of in-vehicle game-play functionality referred to as ?Passenger Play?
PE21020
opened Aug 2021
closed Jun 2022Electrical SystemAutopilot & First Responder Scenes
On August 13, 2021, NHTSA?s Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE21-020) to assess the performance of Tesla?s Autopilot system (a system characterized by Tesla as an SAE Level 2 driving automation system designed to support...
EA20003
opened Nov 2020
closed May 2024VisibilityLoss of rearview camera - led to recall 21V035
On November 20, 2020, the Office of Defects Investigation (ODI) opened Engineering Analysis (EA) 20-003 to investigate incidents of media control unit (MCU) failures resulting in loss of rearview camera in model year (MY) 2012-18 Tesla Model S and model year...
PE20010
opened Jun 2020
closed Nov 2020Electrical SystemLoss of rearview camera
On June 22, 2020, the Office of Defects Investigations (ODI) opened Preliminary Evaluation PE20-010 to investigate incidents of media control unit (MCU) failures resulting in loss of rearview camera in model year (MY) 2012-2015 Tesla Model S vehicles equipped...
DP20001
opened Jan 2020
closed Jan 2021Vehicle Speed ControlSudden Unintended Acceleration
On December 19, 2019, NHTSA received a petition from Mr. Brian Sparks requesting that the Agency recall all [Tesla] Model S, Model X, and Model 3 vehicles produced from 2013 to the present due to sudden unintended acceleration (SUA).
DP19005
opened Oct 2019
closed Sep 2021Electrical SystemBattery Management Software Updates
In a letter dated September 17, 2019, Mr. Edward Chen petitioned the NHTSA to initiate a defect investigation of certain Tesla Model S and Model X vehicles that received revised battery management software in one or more over-the-air (OTA) updates from Tesla,...

Recall campaigns

Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.

CampaignComponentSummaryRemedy
24V376000Seat BeltsTesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles.Normally free
24V153000Forward Collision AvoidanceTesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds.Normally free
24V051000Electrical SystemTesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles.Normally free
23V838000Electrical SystemTesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall...Normally free
23V085000SteeringTesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation.Normally free
22V818000SteeringTesla, Inc. (Tesla) is recalling certain 2017-2021 Model S and Model X vehicles. The electronic power assist steering (EPAS) system may experience a loss of power steering assist when driving on rough roads or after...Normally free
22V169000Back Over PreventionTesla, Inc. (Tesla) is recalling certain 2018-2019 Model S, Model X, and 2017-2020 Model 3 vehicles equipped with Autopilot Computer 2.5 and operating certain firmware releases.Normally free
22V037000SteeringTesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles.Normally free
Show 3 more recall campaigns
CampaignComponentSummaryRemedy
21V00B000Latches/Locks/LinkagesTesla, Inc. (Tesla) is recalling certain 2014-2021 Model S vehicles. The front trunk latch assembly may be misaligned, preventing the secondary hood latch from engaging.Normally free
21V846000Forward Collision AvoidanceTesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2.Normally free
21V035000VisibilityTesla, Inc. (Tesla) is recalling certain 2012-2018 Tesla Model S and 2016-2018 Model X vehicles with a center display equipped with a NVIDIA Tegra 3 processor and an 8GB eMMC NAND flash memory device.Normally free

Transport Canada recalls

Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.

RecallSystemUnits (CA)Summary
2026401
2026-08-19
Lights And Instruments454Issue: On certain vehicles, the low beam headlights may be too bright. Canadian regulations specify a maximum brightness for low beam headlights.
2024298
2024-05-28
Seats And Restraints9,435Issue: On certain vehicles, the seat belt reminder chime and visual warning may not work when you start the vehicle and your seat belt is not buckled.
2024283
2024-05-21
Lights And Instruments109,791Issue: A previous over-the-air (OTA) software update could cause the vehicle not to display the correct visual warning indicators when there are problems with the brake system or when the parking brake is applied.
2023657
2023-12-12
Accessories192,769Issue: On vehicles equipped with the Autosteer advanced driver-assistance feature, when using the feature, the vehicle may not provide strong enough warnings or monitor the driver closely enough to prevent misuse of the feature.
2023194
2023-03-24
Suspension24Issue: On certain vehicles, the bolts that attach the front suspension lateral links to the sub-frame could loosen over time and the lateral links could separate from the sub-frame.
Show 9 more Canadian recalls
RecallSystemUnits (CA)Summary
2023063
2023-02-14
Accessories20,667Issue: In certain traffic situations, when the FSD Beta advanced driver assistance feature is engaged, the vehicle may perform maneuvers that break certain traffic laws, if the driver doesn't intervene and take control.
2022604
2022-10-21
Seats And Restraints4,247Issue: On certain vehicles, the bolt attaching the left-rear seat belt buckle and center-rear seat belt anchorage may not have been reassembled correctly after previous service repair.
2022528
2022-09-20
Visual System114,536Issue: The window automatic reversal system may not react correctly after detecting an obstruction. This could cause the window to close with too much force before it stops and retracts.
2022037
2022-02-01
Seats And Restraints80,363Issue: Under certain conditions, the seat belt reminder chime may not sound when you start the vehicle and your seat belt is not buckled.
2021783
2021-12-21
Structure7,604Issue: On certain vehicles, the front trunk (frunk) hood latch may not be positioned properly. As a result, the secondary latch may not hold the hood closed.
2021784
2021-12-21
Visual System35,342Issue: On certain vehicles, a cable in the trunk harness could become damaged over time. If this happens, the rearview camera image may not appear on the center display when backing-up.
2021321
2021-05-25
Seats And Restraints476Issue: On certain vehicles, the bolt that attaches the D-ring on the driver and front passenger seat belts may not be properly tightened. As a result, the seat belt may not work as designed in a crash.
2021038
2021-01-29
Electrical9,023Issue: On certain vehicles, the internal memory for the media control unit (MCU) could run out of storage capacity over time.
2020497
2020-10-20
Lights And Instruments49,984Issue: On certain vehicles, when switching the distance display setting from kilometers to miles, the speedometer displays the vehicle speed in miles per hour (mph) only.

Service bulletins and warranty extensions

Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.

BulletinTypeComponentSummary
SB-25-16-003
Jun 2025
Electrical SystemOn certain Model S and Model X vehicles, the battery powered Pyrotechnic High Voltage (HV) Battery Disconnect will reach the end of its battery lifespan in the near future, which will trigger alerts and may limit the vehicle’s performance.
2024.26.9_s3xy.pdf
Sep 2024
SOFTWARE UPDATEUnknown Or OtherTesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its...
2024.38_s3xy.pdf
Sep 2024
SOFTWARE UPDATEUnknown Or OtherTesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its...
fsd-12-5-3_s3xy.pdf
Sep 2024
SOFTWARE UPDATEUnknown Or OtherTesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its...
fsd-12-5-4_s3xy.pdf
Sep 2024
SOFTWARE UPDATEUnknown Or OtherTesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its...
Show 55 more bulletins
BulletinTypeComponentSummary
fsd-12-5-4-1_s3xy.pdf
Sep 2024
SOFTWARE UPDATEUnknown Or OtherTesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its...
2024.26.11_0824.pdf
Aug 2024
SOFTWARE UPDATEUnknown Or OtherTesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its...
2024.26.100_082024.pdf
Aug 2024
SOFTWARE UPDATEUnknown Or OtherTesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its...
2024.32.3_082024.pdf
Aug 2024
SOFTWARE UPDATEUnknown Or OtherTesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its...
2024.32_0824.pdf
Aug 2024
SOFTWARE UPDATEUnknown Or OtherTesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its...
2024.20.200_0724.pdf
Jul 2024
SOFTWARE UPDATEUnknown Or OtherTesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its...
2024.26.3_SX_0724.pdf
Jul 2024
SOFTWARE UPDATEUnknown Or OtherTesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its...
2024.26_0624.pdf
Jul 2024
SOFTWARE UPDATEUnknown Or OtherTesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its...
fsd_12-4-4_0724.pdf
Jul 2024
SOFTWARE UPDATEUnknown Or OtherTesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its...
fsd-12-5_072024.pdf
Jul 2024
SOFTWARE UPDATEUnknown Or OtherTesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its...
2024.20.1_0624.pdf
Jun 2024
SOFTWARE UPDATEUnknown Or OtherTesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its...
2024.20.3_0624.pdf
Jun 2024
SOFTWARE UPDATEUnknown Or OtherTesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its...
2024.20.6_0624.pdf
Jun 2024
SOFTWARE UPDATEUnknown Or OtherTesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its...
fsd_12-4-1_062024.pdf
Jun 2024
SOFTWARE UPDATEUnknown Or OtherTesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its...
2024.14.5_0524.pdf
May 2024
SOFTWARE UPDATEUnknown Or OtherTesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its...
2024.14.8_0524.pdf
May 2024
SOFTWARE UPDATEUnknown Or OtherTesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its...
2024.20.1_0524.pdf
May 2024
SOFTWARE UPDATEUnknown Or OtherTesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its...
2024.20_0524.pdf
May 2024
SOFTWARE UPDATEUnknown Or OtherTesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its...
fsd-12-4_0524.pdf
May 2024
SOFTWARE UPDATEUnknown Or OtherTesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its...
fsd_12-4-2_062024.pdf
May 2024
SOFTWARE UPDATEUnknown Or OtherTesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its...
2024.14_0524.pdf
Apr 2024
SOFTWARE UPDATEUnknown Or OtherTesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its...
2024.8.100_0524.pdf
Apr 2024
SOFTWARE UPDATEUnknown Or OtherTesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its...
2024.8.200_0524.pdf
Apr 2024
SOFTWARE UPDATEUnknown Or OtherTesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its...
fsd-12-3-4_0524.pdf
Apr 2024
SOFTWARE UPDATEUnknown Or OtherTesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its...
fsd-12-4_0524.pdf
Apr 2024
SOFTWARE UPDATEUnknown Or OtherTesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its...
Index373
Mar 2024
EquipmentTesla does not provide physical owner's manual copies. Instead, all available owner?s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its...
developG
Feb 2024
EquipmentOwner's Manual.
developA
Feb 2024
EquipmentOwner's Manual
Owners documenta
Jan 2024
EquipmentTesla does not provide physical owner's manual copies. Instead, all available owner?s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its...
SB2139001R3
Jan 2024
Power TrainSome versions of Model S and X front drive unit halfshafts might cause excessive vibrations during hard acceleration at higher ride height settings. This is exclusively an NVH issue and does not otherwise affect steering functionality, braking, or acceleration.
ManualA
Dec 2023
EquipmentTesla does not provide physical owner's manual copies. Instead, all available owner?s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its...
ManualO
Nov 2023
EquipmentTesla does not provide physical owner's manual copies. Instead, all available owner?s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its...
DocumentationF
Oct 2023
EquipmentTesla does not provide physical owner's manual copies. Instead, all available owner?s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its...
DocumentationA
Oct 2023
EquipmentTesla does not provide physical owner's manual copies. Instead, all available owner?s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its...
Owner's Manual-2
Jun 2023
EquipmentTesla does not provide physical owner's manual copies. Instead, all available owner?s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its...
Manual-1
May 2023
EquipmentTesla does not provide physical owner's manual copies. Instead, all available owner?s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its...
SB2139001R2
Dec 2021
SteeringSome versions of Model S and X front drive unit halfshafts might cause excessive vibrations during hard acceleration at higher ride height settings. This is exclusively an NVH issue and does not otherwise affect steering functionality, braking, or acceleration.
SB2139001R1
Sep 2021
SteeringSome versions of Model S and X front drive unit halfshafts might cause excessive vibrations during hard acceleration at higher ride height settings. This is exclusively an NVH issue and does not otherwise affect steering functionality, braking, or acceleration.
SB-20-21-002 R3
Dec 2020
EquipmentFor some Model S and Model X vehicles built before March 2018, an 8GB embedded MultiMediaCard (?8GB eMMC?) in the Media Control Unit (MCU) might malfunction due to accumulated wear.
SB-20-21-002 R2
Nov 2020
EquipmentFor some Model S and Model X vehicles built before March 2018, an 8GB embedded MultiMediaCard (?8GB eMMC?) in the Media Control Unit (MCU) might malfunction due to accumulated wear.
SB-20-21-002 R1
Nov 2020
EquipmentFor some Model S and Model X vehicles built before March 2018, an 8GB embedded MultiMediaCard (?8GB eMMC?) in the Media Control Unit (MCU) might malfunction due to accumulated wear.
SB-20-21-002
Nov 2020
EquipmentFor some Model S and Model X vehicles built before March 2018, an 8GB embedded MultiMediaCard (?8GB eMMC?) in the Media Control Unit (MCU) might malfunction due to accumulated wear.
SB-18-31-009 R2
Jul 2020
SuspensionOn some Model S vehicles equipped with air suspension, a front-end rattle noise might come from behind the IP carrier when traveling over road transitions at low speed.
SB-20-32-004
Jun 2020
SteeringSome Model S and Model X vehicles might exhibit stiff steering due to corrosion at the lower steering column I-shaft U-joint.
SB-20-12-002
Mar 2020
EquipmentOn some Model S, Model X, and Model 3 vehicles, condensation might build up inside of the B-pillar applique, potentially obscuring the B-pillar camera.
SB-20-00-001
Feb 2020
Electrical SystemTesla is committed to continuous improvement of the security of its products and advises customers to always install the latest mobile app and vehicle software releases to remain as secure as possible.
SB-20-17-001
Jan 2020
Electrical SystemWhen some Autopilot HW2 and HW2.5 Model S, Model X, and Model 3 vehicles are near airport ASR-9 radar antennae, the vehicle cameras might be affected by electromagnetic interference, and Autopilot/camera alerts might be displayed.
SB-19-17-014
Dec 2019
EquipmentSome Autopilot HW2 or later Model S and Model X vehicles with Tegra Media Control Units (MCUs) may emit a faint static noise coming from the tweeters on the A-pillar.
SB-19-39-001 R3
Dec 2019
WheelsOlder versions of the Model S and Model X LH front drive unit clevis mount contain a bushing that allows the front drive unit to move side-to-side more than expected during hard accelerations, resulting in excessive vibrations coming from the front drive unit during hard...
SB1713005R4
Oct 2019
SeatsOn some Model S and Model X front seats, the forward inboard Huck BOM fastener and pivot bushing (nearest to the center console) used on the front lift links may develop an interactive clearance condition, which might result in a rocking motion in the seat.
SB-19-39-001 R2
Jun 2019
Power TrainOlder versions of the Model S and Model X LH front drive unit clevis mount contain a bushing that allows the front drive unit to move side-to-side more than expected during hard accelerations, resulting in excessive vibrations coming from the front drive unit during hard...
SB-19-39-001
May 2019
Equipment Adaptive/MobilityDuring hard acceleration, the driver might notice vibrations coming from the front of some Model S or Model X vehicles.
SB-17-13-005 R3
May 2019
Equipment Adaptive/MobilityOn some Model S and Model X front seats, the forward inboard Huck BOM fastener and pivot bushing (nearest to the center console) used on the front lift links may develop an interactive clearance condition, which might result in a rocking motion in the seat.
SB-18-13-002 R2
May 2019
SeatsOn some Model S base trim front seats, the forward inboard Huck BOM fastener and pivot bushing (nearest to the center console) used on the front lift links may develop an interactive clearance condition, which might result in a rocking motion in the seat.
SB-19-30-001
Feb 2019
StructureThe rear node of some Model S and Model X vehicles might have damage in the forward mounting location of the rear subframe, resulting in noise, vibration, or harshness coming from that location.

Showing 60 of 66 distinct bulletins on file for this vehicle.

Before you buy this vehicle

A test-drive checklist generated from this vehicle's own complaint and recall record.

  1. Try the camera, sensors, and any driver-assist features in a parking lot.A blank or frozen backup camera image and phantom sensor alerts are this vehicle's driver-assistance complaints.
  2. Sit in it with the engine off and test everything that has a switch.Windows, locks, lights, the cluster, the radio. Electrical faults are this vehicle's story and the hardest to see on a drive: an intermittent no-start waits for the second week of ownership. Ask for the battery's age and whether any control module has been replaced.
  3. Test the throttle response and the cruise control on an open road.A surge, a hang in engine speed after lifting off, or cruise that will not set or cancel cleanly are the speed-control complaints on this vehicle.
  4. Run the VIN against open recalls before you negotiate.This vehicle has 11 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
  5. Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.

Parts search directory

The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.

Open the parts directory for this Tesla Model S →