2020 Ford F-250 SDUNDER FEDERAL INVESTIGATION

261 federal complaints (362 component records) · 14 recall campaigns on file · 3 federal investigations · 298 service bulletins
See all 36 model years of the Ford F-250 SD →
EPA economy
Not rated (heavy-duty)
Federal complaints
261
Recall campaigns
14
How to read this file. Complaint records are unverified owner submissions to the federal safety agency. Counts are raw, not adjusted for sales volume or vehicle age. Recall campaigns apply to the model; only a VIN check shows whether this car is affected or repaired. Parts shown are named by an editorial note or listed as a search directory; none is a diagnosis. Full methodology.

Fault profile

Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.

Power train
74
Steering
46
Diesel fuel system
35
Suspension
29
Engine & cooling
29
Fuel system
27
Electrical system
27
Other
26
Complaints are owner-reported and not verified by the agency.

Known issues

The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.

Power train

74 complaint records
"Severe hesitation when accelerating from a crawl. There is a definite issue with either the 10 speed trans or the throttle...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse power train parts in the directory →

Steering

46 complaint records2 crash reports
"STEERING WHEEL VIBRATES AT LEAST 2-3 TIMES EACH TIME I DRIVE. THIS HAS OCCURRED REGULARLY SINCE THE FIRST DAY I HAVE OWNED THE VEHICLE...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse steering parts in the directory →

Diesel fuel system

35 complaint records1 fire report
"The contact owns a 2020 Ford F-250. The contact stated that he received NHTSA Campaign Number: 24V957000 (Fuel System, Diesel). The local dealer was contact who confirmed there were metal shaving in the fuel injectors. The vehilce was not repaired...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse diesel fuel system parts in the directory →

Federal defect investigations

Formal investigations opened by the federal safety agency into this vehicle. An investigation is the step between a complaint pattern and a recall; not every one results in one.

InvestigationStatusComponentSubject
PE24014
opened May 2024
OPENFuel System, OtherSogefi Secondary Diesel Fuel Filter Leak
The Office of Defect Investigations (ODI) has received 27 complaints alleging diesel fuel leaks due to a fracture in the secondary fuel filter housing in model year (MY) 2015-2021 Ford Motor Company (Ford) F-250, 350, 450, and 550 Super Duty vehicles equipped...
RQ21002
opened Aug 2021
OPENBack Over PreventionRearview Camera FMVSS 111 Noncompliance
On September 23, 2020, Ford Motor Company (Ford) filed a noncompliance recall report under 49 CFR Part 573 (NHTSA Recall No.
RQ21001
opened Jan 2021
closed Jan 2024StructurePower Tailgate Release Systems
In January 2021, the Office of Defects Investigation (ODI) opened a Recall Query (RQ21-001) to assess allegations of post-recall remedy uncommanded tailgate openings in model year (MY) 2017-2019 F-250/350/450 Ford trucks.

Recall campaigns

Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.

CampaignComponentSummaryRemedy
26V158000Fuel System, DieselFord Motor Company (Ford) is recalling certain 2020-2022 F-Super Duty F250, F350, F450, F550, 2021-2022 F600, and 2022 F750 vehicles previously repaired incorrectly under recall number 24V957.Normally free
25V686000Back Over PreventionFord Motor Company (Ford) is recalling certain 2020-2022 F-250 SD, F-350 SD, and F-450 SD vehicles. The 360-degree view camera system may not display a rearview image properly in certain lighting conditions.Normally free
25V626000SteeringFord Motor Company (Ford) is recalling certain 2020-2021 F-250, F-350, and F-450 vehicles. The steering column upper shaft may detach from the steering column and result in a loss of steering control.Normally free
25V442000Back Over PreventionFord Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022...Normally free
24V957000Fuel System, DieselFord Motor Company (Ford) is recalling certain 2020-2022 F-Super Duty F250, F350, F450, F550, F600, and 2021-2022 F-650, F750 vehicles.Normally free
23V420000EquipmentFord Motor Company (Ford) is recalling certain 2018-2023 Expedition and Lincoln Navigator vehicles equipped with third-row seating; and 2019-2023 F-Super Duty F-250, F-350, F-450, and F-550 SuperCab vehicles.Normally free
22V644000Back Over PreventionFord Motor Company (Ford) is recalling certain 2017-2020 F-Super Duty F-250, F-350, F-450, and 2017-2020 Lincoln Continental vehicles equipped with the 360-degree camera system.Normally free
22V256000Power TrainFord Motor Company (Ford) is recalling certain 2020 Super Duty F-250, F-350, F-450, and F-550 vehicles equipped with 6.7L diesel engines.Normally free
22V250000VisibilityFord Motor Company (Ford) is recalling certain 2020-2021 F-150, Expedition, 2020-2022 Super Duty F-250, F-350, F-450, F-550, and 2020-2021 Lincoln Navigator vehicles.Normally free
22V087000StructureFord Motor Company (Ford) is recalling certain 2017-2022 F-250 and F-350 Super Duty vehicles equipped with gasoline engines and aluminum driveshafts.Normally free
21V155000TiresFord Motor Company (Ford) is recalling certain 2018 F-150, 2018-2020 F-250, F-350, and 2019 Escape vehicles equipped with Continental tires.Normally free
21V090000VisibilityFord Motor Company (Ford) is recalling certain 2021 F-150 and 2020-2021 F-250, F-350, F-450, and F-550 Super Duty vehicles.Normally free
20V575000Back Over PreventionFord Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles.Normally free
20V365000Power TrainFord Motor Company (Ford) is recalling certain 2020 Super-Duty F-250, F-350, and F-550 diesel pickups.Normally free

Service bulletins and warranty extensions

Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.

BulletinTypeComponentSummary
25M01
Jul 2026
EngineCustomer Satisfaction Program 25M01 Certain 2021 Model Year F-150 3.0L Diesel Engine and 2020-2022 Model Year Super Duty with 6.7L Diesel Engine Nitrogen Oxide (NOx) Sensor Replacement, If Required After Dealer Evaluation Reference: Emissions Recalls 22E02, 22E04, 23E01, and...
TSB 26-2256
Jun 2026
Unknown Or OtherThis article supersedes TSB 25-2572 to update the Parts List to correct the part number LC3Z-6006-L to LC3Z-6781-A, remove the flex plate bolts AL3Z-6379-BA from the parts list as these bolts are in kit LC3Z-6781-A, update the claim quantity of the part number W709771-S440 to 9...
TSB 26-2216
May 2026
Power TrainThis bulletin supersedes 25-2549. Reason for update: To add 2020 model year chassis cab vehicles. Some of the vehicles listed in the Model statement above may exhibit an incorrectly illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) P0420 and/or...
SSM 54720
Apr 2026
Lane DepartureVarious 2020-2026 Ford and Lincoln vehicles equipped with blind spot information system (BLIS) may experience an inoperative blind spot monitoring with a "Blind Spot System Fault" message displayed in the instrument panel cluster (IPC).
25N17
Mar 2026
Back Over PreventionAdvance Notice – Customer Satisfaction Program 25N17 Certain 2015-2025 Model Year Multiple Vehicle Lines Rear View Camera Replacement If Required After Dealer Evaluation
TSB 26-2088
Mar 2026
Power TrainThis article supersedes TSB 24-2249 to update the claim quantity of the torque converter nuts, part number and claim quantity of the front support assembly bolt washers, and part number change of the fluid pan from the Parts List.
SSM 54601
Feb 2026
Electrical SystemFord and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code.
SSM 54592
Feb 2026
Power TrainFor 20172026 vehicles equipped with a 10R transmission, a revision to the Road Testing Vehicle procedure has been made in the WSM, located in Section 307-01 > Diagnosis and Testing.
SSM 54589
Feb 2026
Electrical SystemSome 2019-2024 Ford and Lincoln vehicles equipped with SYNC3 may experience various connectivity concerns with The Ford App Lincoln App including but not limited to: missing activation prompt pop-upon the vehicle's center display screen when attempting to activate vehicle...
SSM 54448
Dec 2025
Service BrakesSome 2017-2026 F-Super Duty vehicles may exhibit a pull/drift condition during braking. This may be due to the brake pads needing to be broken in. Repeated, heavy brake applications may assist to resolve the pull/drift condition.
25L02
Dec 2025
Unknown Or OtherSpecial Field Action 25L02 Certain 2017-2024 Model Year California Emissions-Certified Vehicles Transmission Control Assembly Reimbursement
TSB 25-2572
Nov 2025
EngineThis article supersedes TSB 25-2322 to update the Service Procedure, Labor Operations and Parts List. Some of the vehicles listed in the Model statement above may exhibit an upper engine ticking or tapping noise at idle.
SSM 54326
Oct 2025
Unknown Or OtherSome 2018-2025 F-150 and 2018-2026 F-Super Duty vehicles equipped with a tailgate step may exhibit a step assembly that binds/will not open or opens/pops up while driving. This could be due to an incorrect adjustment of the tailgate step assembly.
SSM 54313
Oct 2025
Lane DepartureSome 2020-2025 various Ford and Lincoln vehicles equipped with blind spot information system (BLIS) may experience an inoperative blind spot monitoring with a "Blind Spot System Fault" message displayed in the instrument panel cluster (IPC).
24L04
Sep 2025
Unknown Or OtherCertain 2017 and 2020-2022 Model Year Super Duty Vehicles Equipped with 6.7L Engine - Emission Control Information Label Update
SSM 54215
Sep 2025
Fuel/Propulsion SystemSome 2019-2026 F-Super Duty vehicles equipped with a 6.7L engine may require various repairs and/or maintenance to the fuel system where quick release couplings are utilized, such as the secondary fuel filter.
24L05
Aug 2025
EngineCertain 2011-2022 Model Year Super Duty Vehicles Equipped with 6.7L Engine - Emission Control Information Label Update for Qualified Vehicles
24L04
Aug 2025
Unknown Or OtherCertain 2017 and 2020-2022 Model Year Super Duty Vehicles Equipped with 6.7L Engine - Emission Control Information Label Update
24L03
Aug 2025
EngineCertain 2020-2023 Model Year Multiple Vehicle Line Trucks Equipped with Diesel Engines - Particulate Matter (PM) Sensor Reimbursement
TSB 25-2357
Aug 2025
Power TrainThis article supersedes TSB 23-2160 to update the parts list. Some of the vehicles listed in the Model statement above may exhibit all of the following conditions: * An illuminated powertrain malfunction (wrench) indicator with DTC P07F7 * Loss of 10th gear.
SSM 54116
Aug 2025
Unknown Or OtherVarious 2019-2024 Ford and Lincoln vehicles equipped with SYNC 3 may experience a partially or fully black center display screen at start-up using Apple CarPlay or Android Auto. This does not affect rear camera operation.
TSB 25-2322
Jul 2025
Power TrainThis article supersedes TSB 25-2200 to update the parts list to add the new camshaft and tappet service kit and add F-650/F-750. Some of the vehicles listed in the Model statement above may exhibit an upper engine ticking or tapping noise at idle.
TSB 25-2262
Jun 2025
Power TrainThis article supersedes TSB 23-2076 to update the powertrain control module (PCM) software level addressing the condition. Some of the vehicles listed in the Model statement above may exhibit an illuminated malfunction indicator lamp (MIL) with cylinder injection pulse offset...
SSM 53879
Jun 2025
Power TrainSome 2020-2025 F-Super Duty vehicles equipped with a 10R140 automatic transmission may exhibit a delayed engagement into drive and/or reverse on initial start-up. The condition may occur at times after sitting overnight or for a couple of days.
TSB 25-2200
May 2025
EngineSome of the vehicles listed in the Model statement above may exhibit an upper engine ticking or tapping noise at idle. Customers may also report experiencing rough engine performance, engine misfire, or a malfunction indicator lamp (MIL) with diagnostic trouble code (DTC)...
SSM 53764
May 2025
Power TrainSome 2020 Continental, 2020-2024 Edge/Nautilus, 2020-2025 Explorer/Aviator/Escape/Corsair/F-150/F-Super Duty/Ranger/Transit/E-Series, 2021-2025 Bronco, and 2022-2025 Maverick vehicles may require an engine cooling system flush to be performed for various concerns.
24B47 S1
May 2025
Unknown Or OtherCERTAIN 2018-2024 MODEL YEAR VARIOUS VEHICLES — UPDATE SYNC SOFTWARE
SSM 53649
Apr 2025
Unknown Or OtherSome 2020-2023 F-Super Duty vehicles equipped with a 10R140 transmission may exhibit harsh or delayed engagement/shift concerns. Refer to Workshop Manual (WSM), Section 307-01 > Diagnosis and Testing for normal diagnostics.
SSM 53387
Feb 2025
Unknown Or OtherSome 2020-2022 F-Super Duty vehicles equipped with a 6.7L engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) U3012 only stored in the powertrain control module (PCM).
SSM 53340
Jan 2025
Unknown Or OtherSome 2020-2025 F-Super Duty vehicles equipped with a 6.7L engine may exhibit an illuminated malfunction indicator lamp (MIL) with cylinder injection pulse offset diagnostic trouble codes (DTC) P2B11, P2B13, P2B15, P2B17, P2B19, P2B1B, P2B1D, and/or P2B1F stored in the powertrain...

Showing 30 of 298 distinct bulletins on file for this vehicle.

Before you buy this vehicle

A test-drive checklist generated from this vehicle's own complaint and recall record.

  1. Drive it from a dead stop, twice, on a hill if you can.Shudder, hesitation, or a lurch under light throttle is how this vehicle's largest complaint cluster shows itself. Then ask for the transmission service history in writing; repeat repairs are a pattern, not a fluke.
  2. Drive one straight highway stretch and one slow parking lot.Wander or a shimmy over bumps at speed, and heavy or dropped assist at low speed, are the two faces of this vehicle's steering cluster. A clunk on turn-in points at the linkage.
  3. Ask about the emissions system service history.Particulate filter regeneration problems and DEF system faults lead this vehicle's diesel complaints, and they are expensive.
  4. Run the VIN against open recalls before you negotiate.This vehicle has 14 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
  5. Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.

Parts search directory

The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.

Open the parts directory for this Ford F-250 SD →