Engine
2.4L 4-cyl
Fault profile
Complaint-component records on this vehicle, grouped by family. A complaint naming two systems counts once in each.
Complaints are owner-reported and not verified by the agency.
Known issues
The component families with the most complaint records against this vehicle. Counts, crash and fire figures belong to the whole family, not to any single named issue. Parts listed are related system parts, not a diagnosis.
Driver assistance
39 complaint records1 fire report
"Since brand new, blind spot monitoring system would turn itself off repeatedly after being turned on. I cannot replicate how or why it occurs and it has happened at various highway and lower speeds...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse driver assistance parts in the directory →
Electrical system
19 complaint records1 fire report1 crash report
"When we started the engine, the awning deployed and almost injured one of us. We have already supposedly had this problem repaired due to a recall. Obviously it is still a danger to ourselves and others...."- one owner's federal complaint about this system; it may not describe the issue named above
Parts
No specific part is named for this issue. Browse electrical system parts in the directory →
Engine & cooling
13 complaint records2 fire reports
Owners filed 13 complaint records naming this system.
Parts
No specific part is named for this issue. Browse engine & cooling parts in the directory →
Recall campaigns
Safety-recall remedies are normally provided at no charge. Under US federal law the mandatory free remedy applies when the vehicle was no more than 15 years old at the time the defect was determined; manufacturers often cover older vehicles voluntarily. Canadian rules differ. Confirm eligibility with the manufacturer using the VIN. Each campaign number links to the federal record.
| Campaign | Component | Summary | Remedy |
|---|---|---|---|
| 25V876000 | Equipment Adaptive/Mobility | Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and... | Normally free |
| 25V720000 | Engine And Engine Cooling | Chrysler (FCA US, LLC) is recalling certain 2018-2026 Ram ProMaster vehicles. The electrical circuit for the radiator fan may overheat. | Normally free |
| 25V552000 | Back Over Prevention | Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster and 2019-2020 Dodge Journey vehicles. Cracks in the microprocessor may cause the vehicle's rearview camera image not to display properly. | Normally free |
| 24V416000 | Structure | Chrysler (FCA US, LLC) is recalling certain 2021-2024 Ram Promaster vehicles. The vehicles are missing a side door beam, and the tire placard contains incorrect seating capacity information. | Normally free |
| 24V290000 | Electronic Stability Control (Esc) | Chrysler (FCA US, LLC) is recalling certain 2021 Ram Promaster vehicles. An insecure ground connection may cause the electronic stability control (ESC) to be inoperative. | Normally free |
| 24V197000 | Exterior Lighting | Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2021-2022 Ram ProMaster vehicles. The wiring harness may have a poor connection, which can cause the left taillight and left turn signal to become inoperative. | Normally free |
| 23V301000 | Power Train | Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster vehicles equipped with a 62TE transmission. The park pawl may not fully engage the park gear due to debris inside the transmission. | Normally free |
| 21V699000 | Seat Belts | Chrysler (FCA US, LLC) is recalling certain 2021 Ram ProMaster City and Ram ProMaster vehicles. The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing... | Normally free |
Transport Canada recalls
Recalls issued under Canadian law for this model year, from Transport Canada's Vehicle Recalls Database. Matched by model name, so a Canadian-market variant may appear here that was sold under another name in the US. Units are Canadian vehicles affected.
| Recall | System | Units (CA) | Summary |
|---|---|---|---|
| 2025578 2025-10-23 | Engine | 27,010 | Issue: On certain vehicles, the wiring for the 400 W radiator cooling fan module may not have proper circuit protection. Additionally, the bearing for the fan could fail. |
| 2025442 2025-08-26 | Visual System | 9,533 | Issue: On certain vehicles, a problem with the rearview camera could cause the rearview camera image not to display correctly or at all. |
| 2024548 2024-08-15 | Label | 314,717 | Issue: On certain vehicles, the tire and loading information label does not list that there is no spare tire in both official languages. The label reads as "NONE" when it should read as "NONE / AUCUN". |
| 2024327 2024-06-06 | Structure | 24 | Issue: On certain vehicles, the passenger-side sliding door may be missing a support beam. In a crash, this could reduce the door's strength. Additionally, the tire and loading information label may not list the correct seating capacity. |
| 2024169 2024-03-14 | Lights And Instruments | 389 | Issue: On certain vehicles, a wiring problem could cause the left-rear tail lamp and/or turn signal not to work. Safety Risk: A tail lamp that doesn't work could make the vehicle less visible to others. |
| 2023253 2023-04-27 | Powertrain | 10,247 | Issue: On certain vehicles, the transmission parking pawl may not fully engage when you shift to park. If this happens, and the parking brake isn't used, the vehicle could roll away. |
| 2021577 2021-09-22 | Lights And Instruments | 1,076 | Issue: On certain vehicles, the turn signal indicator does not flash quickly to indicate when a turn signal bulb is not working. |
| 2021553 2021-09-09 | Seats And Restraints | 655 | Issue: On certain vehicles, the passenger seat belt assemblies may contain defective automatic locking retractors (ALR). As a result, the seat belts may not properly lock to secure a child seat. |
Service bulletins and warranty extensions
Manufacturer communications to dealers on file with the federal agency: repair instructions, service campaigns, and warranty extensions. A warranty extension means the manufacturer may pay for a repair the recall table does not cover.
| Bulletin | Type | Component | Summary |
|---|---|---|---|
| 107564 Sep 2025 | WARRANTY EXTENSION | Engine | ID-25-14 ALL Model Years 2019 - 2021 VF, DS, LA, LD and LX with a 3.6L Engine for Camshaft and Rocker Arm Replacements |
| 107563 Sep 2025 | WARRANTY EXTENSION | Engine | D-25-17 ALL Model Years 2019 - 2021 VF, DS, LA, LD and LX with a 3.6L Engine for Camshaft and Rocker Arm Replacements |
| 108254 Oct 2025 | WARRANTY EXTENSION | Power Train | D-23-24 Rev. B TERMINATION of 2019 - 2021 RAM Promaster (VF) 62TE Transmission Core Returns |
| 109767 Jan 2026 | WARRANTY EXTENSION | Engine | ID-25-14 Rev. A ALL Model Years 2019 - 2021 VF, DS, LA, LD and LX with a 3.6L Engine for Camshaft and/or Rocker Arm Replacements |
| 109621 Jan 2026 | WARRANTY EXTENSION | Engine | D-25-17 Rev. A ALL Model Years 2019 - 2021 VF, DS, LA, LD and LX with a 3.6L Engine for Camshaft and/or Rocker Arm Replacements |
| S1623000028 Rev. K Jun 2026 | Electrical System | Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position. | |
| S1623000028 REV.J Jun 2026 | Structure | Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position. | |
| S1623000028 REV.I May 2026 | Electrical System | Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position. | |
| S1623000028 REV.H Apr 2026 | Structure | Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position. | |
| S2623000019 Mar 2026 | Structure | Water Leak From Roof Area. | |
| S1408000384 REV.J Mar 2026 | Electrical System | Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On | |
| 110448 Feb 2026 | Engine | WATER PUMP | |
| 110447 Feb 2026 | Engine | WATER PUMP | |
| S1408000384 REV.I Feb 2026 | Electrical System | Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On | |
| 109724 Jan 2026 | Engine | Water Pump & Chain Case Cover | |
| 109727 Jan 2026 | Engine | Water Pump & Chain Case Cover | |
| 109614 Jan 2026 | Engine | STARTER - ENGINE | |
| 109512 Jan 2026 | Engine | STARTER - ENGINE | |
| 108796 Dec 2025 | Electrical System | CAMERA – REAR VIEW | |
| 108795 Dec 2025 | Electrical System | CAMERA – REAR VIEW | |
| 108818 Dec 2025 | Structure | CAMERA – REAR VIEW | |
| 108466 Dec 2025 | Electrical System | CAMERA – REAR VIEW | |
| 108797 Dec 2025 | Structure | CAMERA – REAR VIEW | |
| S2508000102 Nov 2025 | Electrical System | Intermittent Uconnect Box Requires Service Message. TBM Setting Stored Or Pending DTCs B22A9, B1560, B1561, B1562 | |
| S2509000009 Oct 2025 | Engine | Engine Oil Leak | |
| S2524000012 Oct 2025 | Unknown Or Other | High Voltage Air Conditioning Refrigerant Dye | |
| 9100670 Sep 2025 | Engine | Data collection required for all 2020-2026MY vehicles with 3.6L PSU engines during any of their first 3 engine oil changes. This data collection is applicable to all vehicle with engines with sales codes: ERG, ERC, EH3 and ERF. | |
| 23-008-25 REV. A Sep 2025 | Structure | Exterior Front Lamps Condensation Clearing Procedure *Some customers may report that on occasion vehicle exterior front lamps (headlamps, fog lamps, grille lamps, logo lamps or signature lamps) assemblies are fogged with a light layer of condensation on the inside of the lenses* | |
| 02-002-25 REV. A Sep 2025 | Suspension | Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts. | |
| 23-031-25 Sep 2025 | Structure | Windshield Crack at Lower Edge Customers may comment on the following: ● A crack (or cracks) at the bottom of the windshield. This bulletin involves replacing the windshield. |
Showing 30 of 149 distinct bulletins on file for this vehicle.
Before you buy this vehicle
A test-drive checklist generated from this vehicle's own complaint and recall record.
- Try the camera, sensors, and any driver-assist features in a parking lot.A blank or frozen backup camera image and phantom sensor alerts are this vehicle's driver-assistance complaints.
- Sit in it with the engine off and test everything that has a switch.Windows, locks, lights, the cluster, the radio. Electrical faults are this vehicle's story and the hardest to see on a drive: an intermittent no-start waits for the second week of ownership. Ask for the battery's age and whether any control module has been replaced.
- Cold-start it yourself and listen for the first thirty seconds.Knocking, ticking that fades as it warms, or blue or white smoke on startup are the sounds of this vehicle's engine cluster. Check the oil level and the coolant color, and ask whether the engine or its head gaskets have ever been out.
- Run the VIN against open recalls before you negotiate.This vehicle has 8 recall campaigns on file. An open recall needs VIN-specific confirmation. Many are quick, no-charge fixes and worth negotiating over; an unresolved do-not-drive advisory, or a remedy the manufacturer has not yet made available, should stop the purchase until it is resolved.
- Ask the dealer whether the warranty extension on file still applies to this VIN.The manufacturer issued 5 warranty extensions for this vehicle (see the service bulletins section). Extended coverage often runs by years or miles from the original sale, and a repair the seller paid for may have been free.
- Ask for the service history in writing, then read it against this page.The complaint families above are where owners of this vehicle report trouble. Repairs in exactly those systems are evidence the car had the problem; no such repairs could mean it never developed it, or that it was never fixed. The test-drive items above are how you tell those apart.
Parts search directory
The generic parts list for this vehicle has its own page: a search launcher for every system, filtered by fuel type and era but not by engine, trim, or brake type. It is not a diagnosis and not a fitment guarantee.
Open the parts directory for this Ram Promaster →